Customer Ratings & Reviews
- Model:
- D5D-00001
- SKU:
- 9401685
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, size, and battery life of this product. Many appreciate its price and wireless functionality, while some experienced issues with the scroll wheel and tracking. Positive feedback also highlights the design, surface compatibility, responsiveness, and weight. A few users noted occasional lag, but overall the response was positive.
This summary was generated by AI based on customer reviews.
Poor quality and return policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From get go, mouse would not work on a new startup some of the time. Finally got a chance to return today but it was 20 days since I purchased. Return is max 15 days. I am stuck. Should have driven a couple miles and purchased at Costco and their great return policy. Bought with a $400 computer.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Tracy, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Mobile Mouse 4000. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.
- Cons mentioned:Scroll wheel
scrolls are not accurate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mouse scroll is very soft and slipper, not able to recognize how many scrolls done and also scroll is not captured in screen. it is sluggish to capture scrolls and moves
No, I would not recommend this to a friend Mouse is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for a mouse if your not doing anything intensive.
No, I would not recommend this to a friendOK mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok mouse, seems to have lag, have had better,look around
No, I would not recommend this to a friendStopped working normally
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse so I wouldn't bother my wife with loud clicks. The mouse is fairly silent, but not long after purchasing, the left button stopped working normally. I have to push it near the front bottom of the button to register the click.
No, I would not recommend this to a friendnot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not impressed. the scroll button was not fluid and its too bulky
No, I would not recommend this to a friendIt Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a mouse and it works as it should. Nothing special.
I would recommend this to a friendIt's alright for a $20 mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is comfortable to use, and it is worth the price.
I would recommend this to a friendMicrosoft wireless Mobile Mouse 4000 Graphite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like it at all. My other one was better. This one is all over the place. it does not stay where I put it and I do not know why. The next time my sister goes that way, I will have her pick me up another one.
No, I would not recommend this to a friendNot Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been a fan. Batteries go dead quickly (and I'm always sure to turn off when not using), and it took a lot of research and adjusting to reduce the amount of sticking and dragging.
No, I would not recommend this to a friendWas good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product out there but gets the job done
I would recommend this to a friendEhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a mouse. Ohh no I have 21 characters left... 1
I would recommend this to a friend- Cons mentioned:Defective
Would not chose again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has so much stutter. Using it right next to a macbook pro or two feet from a pc it jumps around the screen or freezes. I'm going to return it and see if I got a dud, but right now I'm not impressed.
No, I would not recommend this to a friend Simple mouse does great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse meets all of my needs very well. Thanks!
I would recommend this to a friend- Cons mentioned:Stopped working
A lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working after three weeks. It received light use. Double checked it with fresh batteries no good. Best Buy gave me an in store credit and I purchased a different brand.
No, I would not recommend this to a friend More Instructions Needed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would have been fine except I threw away the packaging and little USB tip not recognizing it as such and no instructions indicated what to do with this little item. What a waste of money and product! I still have the mouse but it doesn't work without the usb tip....never had to replace a wireless mouse before so didn't know about that little tip. Apparently that tip is geared to the specific mouse. Wish manufacturers would be more explicit with instructions. Didn't get to use so can't judge performance, went back to the old wired mouse.
No, I would not recommend this to a friendErratic behavior! I cannot recommend :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot recommend this mouse. I've been employed in IT for since 1995. The mouse acts erratically on the screen with Windows 10. I plugged it into a different USB port that's directly to the motherboard and it seemed like it stopped. After while it would just go back to acting erratically which was very frustrating! I seen that other people had the same issue with this mouse. Return this unit and bought a Logitech.
No, I would not recommend this to a friendMouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable in hand east to operate but has to be very close to the usb port where the wireless plugs in thats my only problem
No, I would not recommend this to a friendWow, didn't work well with my MacBook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an external mouse for my MacBook so I figured I would give this one a try as it's rated really well. Man, was I wrong. Hard to get the pointer to track correctly. The pointer kinda does it's own thing, even after I played around with the pointer and tracking speed as well as downloaded and installed the Microsoft drivers. The pointer arrow doesn't track correctly even after I switched mouse pads. Plus the stupid USB dongle got stuck in my USB hub adapter (never had anything stuck in this before). I'm taking it back and getting a Logitech mouse instead.
No, I would not recommend this to a friendbattery eater
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine and as expected. The only downside is it drains the battery faster than any other wireless mouse i've tried.
No, I would not recommend this to a friend