Customer Ratings & Reviews

Easy way to earn Bestbuy and Xbox Reward points with one purchase!

Made my son very happy would recommend this to all parents

Simple and easy purchase with my best buy points!!!

Easy to use, but wish it had slightly faster delivery.

Thought it would’ve been quick, but had to wait about 15 minutes for the code.

This is a wonderful product. Yesting purpose the rating and review is provided.

I bought a xbox gift card digital download online, after purchase I waited 24 hrs on waiting for the code to be sent to my e-mail which never showed up. I called Best Buy and they said to cancel the order and try again and I should have my code sent within 2 hrs. So I did just that, cancelled my order and re-ordered a xbox gift card digital download and with that said its been 12 hrs and no code still. called Best Buy again and explained the situation and of course the operator says the same thing wait 24 hrs and if you don't get the code call back and repeat the process. After encountering this problem i went on best buy forum and found out i''m not the only one with this problem, in fact there's multiple individuals with the same problem with ordering digital gift cards thru Best Buy. So lesson learned don't buy digital cards from Best Buy, go into the store or buy somewhere else.

I would wish it came earlier. My order still says “Order Received” but i’m not getting any code to my email. It’s been two days now. But I hope it comes soon.

I received 10 non activated gift cards and never got one that worked. Just gave away $100, thanks!

Everything about @bestbuy is just too difficult I have lost a 300$ of gift card but what can I do am a nobody

I waited 5hrs to never receive code via email. Called customer service, waited on hold for nearly 20min. For a representative to tell me its on status "created" and to wait 24hrs for email. If i still dont receive to call them number back.. When I asked her if there is any team or process in place to verify/resolve this issue so I can get my code. She hung up on me.. Now while writing this review im waiting on hold to talk to someone 9min and counting.. Best Buy isnt what it use to be, buy your digital cards elsewhere...

Order a $50 xbox digital gift card which statement i would receive the code soon after purchase. Made the purchase haven’t received a code 10 hours later. Contacted best buy support just to be told it could take 24-48 hrs but on the actual page it states AVAILABLE SOON AFTER PURCHASE, so that would make it false advertisement right? Now its 24 hrs later and still have received my code. I will never trust best buy for any digital code after this one.

I love Best Buy! There’s always a bargain! When I need something, especially for school I go here! With student discounts it’s great and it lets me know they show that they have educational values!

I purchased a gift card as a digital code to purchase a game on sale, had to wait more than 24 hours for the code to be emailed to me! Then even when i finally recieved the code, the game wasnt on sale anymore! Why does it take so long just for a code to be emailed to me!?

Its been 19 hours and i still havent gotten the code to the digital xbox gift card and i dont know when they will gmail me the code like i cant wait longer this service is bad and i hope best buy can do better and send me the code for once please and thank you

I bought the gift card a $25 digital one and when buying it everything was good but about 3 minutes after the confirmation email I got an email saying it was cancelled and that was 2 days ago but I bought it with a gift card and they said they would recharge the gift card and 2 days later still no money on the gift card

The negative review is simply because best buy does not tell you this, but the digital code email isn't going to be delivered for up to 24 hours. I wouldn't have purchased with this retailer if I would have known this.

I bought gift cards for my son who wanted to design his own controller for his birthday, only to find out that though all resources about MS gift cards say you can buy controllers, Design Lab controllers are excluded (only in the FAQ section of the Design Lab website - nowhere on the actual gift card links). Don't get trapped like we did.

Would not let me buy it with a best buy gift card thats bs

I had bought this gift card twice and the first time it was returned on its own then the second takes forever to send the code or for the code to be processed it shouldnt take long i have bought this on amazon and have got the codes quicker on their app compared to this also it wastes not only youre money but youre time go and by a real one at youre local stores because this is a time waster and shouldnt be bought