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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Xbox Series S for its affordability, compact size, and impressive performance, especially considering its price point. Many appreciate the ease of use and fast load times, along with the benefits of Xbox Game Pass. However, some users point out limitations in storage capacity and the lack of a disc drive as significant drawbacks. The console's resolution capabilities also receive mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 13,198 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great conversation with Nichole from corporate, and she helped me decide what to get for my needs! Super nice, super professional. And the xbox works fantastically

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series s I have purchased is really a fantastic system. I have nothing but fun while playing and would recommend the xbox series line to anybody asking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are enjoying your sessions with your new Xbox Series S Console! We appreciate the kind words, and couldn't be happier to hear you are pleased with your purchase. Thank you for sharing your feedback! We appreciate your recommendation, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good for kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great for kids that lose and damage game disk also It helps have a cleaner looking game set up as all it comes with is a hdmi and power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xboxone s

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great had over 6 months no issues and runs fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Xbox so it worked amazing. You can use gamepass with it

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Xbox Series S

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly returned this and bought the Xbox Series X instead. storage was low. but i’m a serious gamer. i can see this being good for someone just getting into gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Terrific entry-level next-gen console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a magnificent entry into the next-gen. If you pair it with a Game Pass subscription it's one of the best overall values in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have honestly never bought an Xbox for myself, I always used either my sons or a family members. I finally decided to get my own and I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An item to consider for gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with my purchase from Best Buy. The Xbox Series S 512 GB All_Digital Console has been very easy to learn to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A PS Player Won Over!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this thing rocks! I love it! I’m a ps guy, and this has held my attention.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey There,

      Thank you for taking a few minutes to share your journey with us! We happily welcome you to the Xbox family, and hope you are enjoying your new Xbox Series S experience. Be sure to check out the Xbox Game Pass Ultimate to explore a full catalog of included games! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Best console on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best on the go devices that you can buy it’s only got 365 gigabytes but you can upgrade that with a external hard drive or the 200 drive you get from Microsoft the graphics are great and it’s really great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gifts

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console, it was a great gift that i got my brother for christmas last year 2022!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best purchases in a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and function of this little behemoth you can't find a better deal on this planet.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Review X-box S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the system. Very easy to do. The advertisement said “512GB” it’s more like 312GB with operating system. It should state this fact so customers are not mislead. The system itself runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They are addicted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Significant other loves it. No chores are getting done unless I do them so I’d say all together it works well. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. My son wanted this for his bday. ordered online and picked up at store. Easy process. Arrived and shortly after the system was delivered outside.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ashley,

      What a great birthday gift idea! The gift of gaming is one that keeps on giving, and we couldn't be more excited to hear your son has been enjoying his sessions with his new Xbox Series S Console. Whether it be the optimized performance and hosted experience, or even more simply the ease-of-use and clean setup process it features, we're glad you are pleased with your purchase. Thank you for sharing your story with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gaming system for my 13 year old son. He loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the storage was a little larger and that it came with a rechargeable battery pack. Other than that the game console is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love this Xbox gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set of a gaming console support a wide variety of games and love the graphics. Comes with a Xbox game pass for a certain Amount of days.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome tiny Beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tiny beast! This is the perfect console for those who want introduce their younger kids to video games. With the inclusion of gamepass it's the best deal in gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series S and its compact size. Thank you for sharing your thoughts.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft