Customer Ratings & Reviews

All, but one item is as expected. I have had the pleasure of playing on a friends before I was gifted this one. The item or aspect shall I say that I didn’t quite understand is that with All Access it’s advertised as “Free” basically to use the service. One monthly fee without additional fees added. However, All Access costs a good amount less per year than what the mandatory addition is totaled at!?!?! Why, please and thanks! Should also allow same deal monthly except without All Access yet have an assortment of games or other extras such as a controller…asked to buy only tower with controller when gettin this, but they wouldn’t allow me although I had already gotten All Access for the year! myself

Happy and excited for what microsoft has done. Will be a long time customer.

We went fron the Xbox S to this X, and it's amazing! The storage feels unlimited in comparison to the S series. The graphics are even more clear and vibrant, as if we jump to a 8k TV. I would recommend the Xbox X over all other gaming devices!

Very satisfied with my purchase because the games run smoother and runs faster as well, best gift ever

Love the 1TB storage. Alls for more games to be downloaded. Bought an expansion memory card and all i had to do was plug it to back of xbox and now have an extra 1tb of memory. the graphics are great. Now i need a 120HZ TV to go with it. Lol

As they advertised: load times are almost non-existent, graphics look amazing, 1TB hard drive with a slot for more space or just use an External HDD. Exactly what we expected of the Series X with it's PC Line Specs. -A side note for First Time Users, if you aren't familiar with Microsoft Consoles, there will be some system updates after you connect to the Internet which might take a bit depending on the size of backlogged updates. They also do Controller updates as well

Smaller foot print than my Xbox one. Faster processing speed. 4k image is great and it is Quiet.

Works great had help finding the system in store as well as getting financing . System works good no complaints

The packaging was good, the box was well protected and unopened, no visible damage to the box, and delivery actually came before the scheduled date, very good packaging and delivery, the only problem was that the object itself malfunctioned a bit after

I have been playing games since Atari 2600, Intellivision, etc. When you take into account the price, the quality and Gamepass this was a no brainer buy. Hard to get? Yes. Worth it? No question. and to boot I own the elite V2 controller but I gotta give it to Microsoft the controller that is included is excellent. Love the machine, it is as a silent as a highway at 3 am and the games look and play great.

Out the gate you can tell the difference visually. Even without a 120hz TV at the moment. At 60hz 1440p and 4K UHD I’m still enjoying it. I’m in no rush to get a new 120hz TV. Warzone and Coldwar look better than ever on this powerful thing. 2k21 next gen and Series X Optimized Cyberpunk are drop dead gorgeous. With that being said the only things that are missing is the exclusive games and/or only for next gen games. Will be getting a digital PS5 later on down the line for those juicy exclusives.

It's pretty Perfect. System is fast... Brings new value to old games... Runs much cooler then the Xbox one X... Easy to setup and easy to connect to my mobile device. If I had to complain it would be the lack of next gen titles... But I have all my Xbox titles since 360 on hand to play... Still I want something new that shows off the system. I miss HDMI in... But glad to be rid of Kinect entirely. Well done MS... One last thing... I definitely prefer it horizontally.

Don’t play games on it anymore cause pc is better but game pass is 10/10

Amazing quality, everything was well packaged, east setup and great price/value from bestbuy

Amazing performance, amazing graphics, and amazing cooling system overall. On the first run, this champ couldn’t compare to my Xbox one! Had this beast for a couple months now and still running great!! Thanks Best Buy!

Thank you Best Buy Deptford New Jersey for finally making it possible to get my hands on this phenomenal console. This thing is the real deal. It took me over a year to finally find one available for retail price. I refuse to pay ridiculous scalper prices and my Patience was finally rewarded thanks to Best Buy! If you’re considering buying this product, stop thinking about it and do it! You will not be one bit disappointed!

I've purchased a number of items at this location. Each time, employees were polite and helpful. Very knowledgeable of their products. Customer service is also great ! Very satisfied will this company and store employees service.

Great console, graphics look so crisp compared to the Xbox series S it's replacing. Very happy with it.

Love my new xbox. Love the speed and graphics on my 4k. It does have quick resume but I’d hoped it was more like pc with multi tasking and the seamless back n forth. Loving it two years later and going strong.

I bought this as a gift for my son. He upgraded from an Xbox360 to a Xbox SeriesX, so of course he loves. The storage is amazing. The performance is top notch. The design is beautiful. We are both happy with our purchase.