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Customer Ratings & Reviews

$89.25

Customer reviews

Rating 4.7 out of 5 stars with 35004 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 35,004 reviews
  • Rated 5 out of 5 stars

    nice gamers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, Windows Devices - Robot

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welp… It’s a controller. Bought it for a Series X when the original controller started to drift. Microsoft designs incredible controllers. It’s just a shame their quality-control is lacking. Shouldn’t have to replace a controller after two years of use. Perhaps consider buying the additional warranty - or just sign up for Best Buy Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own the shock blue and once I found out they were releasing a pulse red controller I had to get it. It's very comfortable and easy to navigate. Does exactly what a controller should do, I am satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're satisfied with the comfortable feel and easy operation of your new Xbox wireless controller. It's great to hear that you're a fan of its bright red hue, too. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks and feels great im glad to add it to my collection

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller, looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, good rubber grips with some raised tabs on the edges of the thumb pads. Textured hand grips that make it easier to hold while maneuvering multiple buttons at once. Would reccomend to anyone whole plays on a pc or xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very helpful and the controller was on sale! Good experience all around.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    open-box controller, should have left it closed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an open-box controller listed as 10 excellent condition to replace my worn-out controller with serious stick drift issues. Sorry to say, the controller I received looked worn, included incorrect parts and was even more worn out than the old controller I was replacing, and had even worse drift. Disappointing. On the plus side, return was easy and service was fine when I returned it the local BB store. Sales person was knowledgeable, helpful and friendly. I'll take 25% of the blame for being frugal and going after an open-box in the first place, but what I received was not what was advertised. I've had good luck with other open-box items over the years at BB, but on this one, my luck ran out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really solid controller, exactly what i expected and more.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Looks great, feels great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool looking controller, the grips on the back feel good and buttons feel responsive

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 4 out of 5 stars

    Nice finish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great, really like the finish, it has a kind of satin like feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller and even bettwr experience at the store and service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and functionality of this control. Very good Xbox manufactured product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Youth group tough!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you need it to do. Super durable as well. I got this for our youth group at church to go along with the series S in the new youth room. It has survived many drops and spills and still works like it’s right out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great remote, reasonable price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My new controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install, simple color, was able to use immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother and it is such a good controller :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to replace controller with stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking controller and of course xbox love this controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smooth to touch. Awesome buy!!! The color is beautiful and my son loves it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tach,

      Thank you for sharing your experience. We are so happy to hear that your son loves the Xbox Series X/S Controller. We hope it enhances his gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fairly priced and responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fairly priced controller preforms smoothly and is very responsive. My only issues with it is I didn't realize the bottom of it was white, I may swap the back out with a black controller to make it look better. Other than that it came in perfect condition and works great

    I would recommend this to a friend