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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 190 reviews

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    Rating 4.0 out of 5 stars

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73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-190 of 190 reviews
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original install team did a poor job. It’s was quite disappointing and we had to reach back out to Best Buy contact and find and coordinate with another team.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave Trim Kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with install of trim kit. Microwave is crooked and trim kit not flush with cabinet on one side.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this to anyone—their service is the worst! It’s best to steer clear of Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides Poor products, bad service, bad quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order was in total disarray, and all we continued to receive were apologizes, after our purchase in excess of approximately $1200.00. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned because they never came to do the instal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience Best Buy never showed up to do the installation! I never even got an apology.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ordered this product. It was suggested for a repair, but wasn't needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ittook over 6 months and 4-5 visits to get a good installationof this trim kit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrendous Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service on my my microwave purchase and install deserves a F-

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with microwave installl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and knew what they were doing. It was not an easy microwave install but Emanuel and Carlos got it done right and in good time. I recommend this team.

    I would recommend this to a friend