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Customer Ratings & Reviews

$60.00

Customer reviews

Rating 4.4 out of 5 stars with 3221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,221 reviews
  • Rated 5 out of 5 stars

    Coverage, no dropped calls unlike horrible Visible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visible failed in every way possible. Moved to Mint and haven’t looked back. And less expensive than Visible. Getting data speeds equivalent to my home Comcast on my phone. Mint (riding on T-Mobile’s network) is much better for where I live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very affordable easy plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for me with my new 5G phone. It just uses bytes when I don't have access to internet. I've used very little so far, and the connection is great! I would definitely recommend! I can easily up my plan if I ever need more bytes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother in law. So much easier and cheaper. She was paying outrages prices for tmobile and with a huge data plan. 4g is just enough for her and it uses the same tmobile towers. So it was a no brainer to get.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      "So it was a no brainer to get." 🔥 mintmobile

  • Rated 5 out of 5 stars

    Easy install and register

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and register, I buy for kids smart watch, and this work fine, Only I need put IMEI of a valid phone then run fine

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Sounds like we've been a great fit. Thanks so much for the five stars. mintmobile

  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and affordable…all we needed for an overseas trip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with the service but phone has been ringing and texts coming in from previous owner.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your great feedback, Sharnall. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if there's anything we can ever assist you with. mintmobile

  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was a little tricky to install, as you need wifi to load the app to begin using the sim card. But no complaints since.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Appreciate your valuable feedback, Mackenzie. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if there's anything we can ever assist you with. mintmobile

  • Rated 5 out of 5 stars

    Best sim card ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Very affordable. It has everything I need. Good experience on the first one from Mint.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're stoked to hear that. Thanks so much for taking the time to leave us a review. mintmobile

  • Cons mentioned:
    Sim card

    Rated 3 out of 5 stars

    SIM Card Kit expires

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the SIM expires, it holds no value. We bought 2 thinking we would try one first. Mint was a pain to setup. Ended up giving up the 2nd card.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great coverage on mint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provided excellent service during the purchase. Item itself works. Installation and number porting went great. Service is where there is room for improvement. In certain areas of my town it works great but otherwise the coverage is poor. Going out of town on highways there is almost never any service. I guess that is due to T-mobile towers. I have another phone on spectrum mobile (using verizon towers) and it works absolutely great. Will switch to spectrum after 3 months are done.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Another boring review 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, worth it for visitors that need US sims or if you need a burner number. Just use it in a burner phone if you are doing that kind of stuff, IMEI is easy to track too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for all you do BestBuy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy made it beyond helpful in making a quick transition to Mintmobile from another carrier. If not for BestBuy having the SIM card and plan cards, I wouldn’t have been able to complete the switch over in time for their buy 3 months get 3 free. So appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to follow the instructions and the cellphone reception is surprisingly good. The only downside is the phone number mint offered was previously used by someone and I keep getting a lot of spam calls and texts.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're glad you're enjoying our service. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can look into the issue you have been experiencing. mintmobile

  • Rated 5 out of 5 stars

    MINT MOBILE!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap reliable service. I bought their 15/gb plan and it has exceeded my expectations in terms of internet connectivity and reliability.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Sounds like we were Mint to be. Thanks so much for leaving us five stars. mintmobile

  • Rated 3 out of 5 stars

    Very bad experience

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, but same price is being offered for TMobile with better service. If you run into any trouble, hope God save you. The customer care service is really really bad. Won't recommend at all

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're truly sorry for any inconvenience we caused you. Can you please reach out to our expert Care team when you have a chance so we can determine what went wrong? You can either call us at (800)-683-7392 or access our online chat service at https://www.mintmobile.com/chat/?chatbot-open and we’ll be right with you. mintmobile

  • Rated 5 out of 5 stars

    Great product bad experience with online pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Mint Mobile, however the online pickup was a real hassle. I ended up waiting at one store just to be told they didn’t have this item. I had to drive across town to get the item before it was sold just to make sure I could get cellphone service that night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Went from a s7 to s9....I dropped my old phone on the road several times and the screen was cracked everywhere, but still worked great. So far I really like s9 and have a Unicorn beatle case which is great...feels good in hand and protects phone perfectly. Still getting used to this new phone

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service works well and I'm very happy with it. It's a fantastic value compared to other carriers.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Happy to see you found a home on the fox side, Valerie. Thanks for the five stars. mintmobile

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and easy to renew. I enjoyed the inteoductory deal. I will buy a 2nd phone and use the same deal if available.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad we worked out for you, Geenah. Thanks so much for the five-star review. mintmobile

  • Rated 5 out of 5 stars

    Amazing so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 1 month in on the unlimited 3 month, and so far for $90 bucks, it’s been amazing. And it came with a $25 bb gift card at the time of purchase. What a steal!

    I would recommend this to a friend