Customer Ratings & Reviews
- Model:
- MINT-MEDIUM-03
- SKU:
- 6022211
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
good phone line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This provider is very good , all calls are clear, it sounds good
I would recommend this to a friendExcellent one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal to grab it without any hesitation . Good one
I would recommend this to a friendMobile service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features on an already great price. Twob thumbs up.
I would recommend this to a friendpainful return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to return this unopened, but they could not find the order in their system. In the end, it took 2 weeks to get the refund.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're so sorry to hear we didn't end up working out for you. Please feel free to give us a call at (800)-683-7392 if there's ever anything we can do for you.
Disappointed no signal in my area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before take mint mobile sim in my area i talk with customer support, after i got the sim i didn’t signal my area its so disappointing.
I would recommend this to a friendGood company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connection everywhere. Good customer service.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had steady, fast connection speeds everywhere I've went.
I would recommend this to a friendSuch a good deal - $10 per month with 8GB LTE data
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good deal - $10 per month with 8GB LTE data.
I would recommend this to a friendGreat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service for the price. Easy to activate. Will buy again.
I would recommend this to a friendBad coverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometime don’t work, but fair price Need more customers service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for your feedback, Edgar. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Great promo, bad coverage (for me)
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great promo but be sure to check your coverage! I've had calls dropped and people saying that they called me when my phone didn't even receive it as a missed call.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Coko, we're sorry for these issues you have been experiencing. We're happy to connect with you to get these issues resolved. Can you please give us a call at (800)-683-7392 so our expert Care team can further assist you?
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...........................................
I would recommend this to a friendIt's cell service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cell service, phone, messaging, and data is supplied.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks so much for your review, Annmarie. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mint is so much better than metro and works really well
I would recommend this to a friendGood Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SIM card is great. Using two lines. Recommend it!
I would recommend this to a friend- Cons mentioned:Sim card
1 of out 2 was an expired SIM
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a pretty good offer but the SIM received was already expired. Expiry date was written only inside but BestBuy should have a way to know this before selling. I had a to reach out the mint mobile to activate and has to spend a lot of time and finally got back to best buy to send me a replacement for which they charged taxes and fees again.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, this is not the experience we wanted you to have. Can you please give us a call at (800)-683-7392 so we can make sure everything gets set up properly?
BEWARE!claimed #portable,phone compatible&service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked accordingly to Mint Mobile Website if they provided service to my area, which they did. Then because I was gonna port my # in as well as BYOP it directed me to check compatibility of phone & to make sure unlocked. I did as the website directed. Said everything was good, provided coverage for area & device compatible. I also checked to make sure my # was able to be ported & website said it could be. Finally I decided to go ahead & purchase this plan rather than the 1 year up front, which is what I originally planned on doing. So glad I did as I would have been out even more $$$! Now Mint Mobile app says I’m all connected & actually gave me a new phone number, which I cannot even use. It is no longer returnable with Best Buy so I am out the whole amount. All I am happy about is that I didn’t get the annual unlimited plan like I originally planned on doing & decided to just try this. Have no working # currently as old one didn’t port as well as have a new one that I cannot access.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're deeply sorry for the difficulties we have caused you, Manda. We'd love to get in touch with you ASAP to get this all sorted out. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please so we can make things right?
Unsure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had enough time to figure it out don't like the fact that there's no one that you can talk to about set up
No, I would not recommend this to a friendAttention Delivery driver and Truck Lost in Wausau
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product out on truck for delivery early this morning. Now delivery up to 4 days... wondering what happened to the truck and driver. Lost? Accident? Driver quit mid route? Up to 5 days for truck to make all its deliveries? Buy the driver a GPS maybe.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, thanks so much for bringing this to our attention. Our Care team is standing by and would love to take a look into what went wrong. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
You get what you pay for
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great as long as you stay in a spot that will get service, when you drive and have your phone going through the speakers or as a passenger the phone with drop calls constantly and if you are on the phone sometimes you wont be able to get Internet. So again you get what you pay for.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Jarrett, we're really sorry for the issues you're experiencing with our service and we'd love to get in touch with you to see how we can improve. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.