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$60.00

Customer reviews

Rating 4.4 out of 5 stars with 3223 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,223 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    You get what you pay for

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as long as you stay in a spot that will get service, when you drive and have your phone going through the speakers or as a passenger the phone with drop calls constantly and if you are on the phone sometimes you wont be able to get Internet. So again you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Jarrett, we're really sorry for the issues you're experiencing with our service and we'd love to get in touch with you to see how we can improve. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to try for 3 months it’s was good for sometime

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far mint service has been excellent. What made the offer to switch to mint was the buy 3 get 3 months free.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for stopping by to leave us a review. We're happy to have ya on the fox side. mintmobile

  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    Good price for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is okay so far. I got 3 more months free with the special going on at the time.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Enjoy the free months of service, Jacquita. Thanks for the five-star review. mintmobile

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Low monthly price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the low price, Poor reception at times in the parts of the Pflugerville, Texas area. Switched from Verizon because had similar issues with Verizon service. Paid $75 /mon at Verizon and bill is now $20 /mon. Purchased 3 month, 10 gb data plan and got 3 months free. I’m staying with Mint. The Mint app is pretty easy to use.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're happy to see you took advantage of our holiday offer. Please always feel free to contact us at (800)-683-7392 if there's anything we can assist you with. mintmobile

  • Rated 2 out of 5 stars

    Only for major cities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have service. Only 1 bar and will toggle back and forth between working and not working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great product, great price , excellent coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked extremely well with great coverage I would definitely recommend it in the Pinellas County area

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for stopping by to leave us five stars. mintmobile

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Must use 45 days after purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description does not say that you must activate 45 days after purchase. And also does not say that it is not returnable. If you buy multiple than you are s!*t out of luck. I tried returning at a best buy and they told me that I should take it up with corporate. Worst experience of 2020 with best buy but that goes along with the theme of this year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hidden: 45 day time limit to activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to activate the SIM card within 45 days or else you are just spending $60 on a small piece of plastic. The Best Buy product page did not state the 45 time limit, and it was not visible on the product packaging itself. The SIM card I received had a April 2021 expiration date, but turns out that has nothing to do with how quickly you must activate the card. Mint Mobile CS refused to make an exception, and Best Buy customer service said it was a Mint Mobile policy and therefore not their responsibility to share this information with customers. Very disappointed in Best Buy on this one for not standing behind the products they sell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a temporary foreign visitor. Works well. Good value especially with added 3 months free

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Enjoy your three free months of service. Thanks for dropping by to leave us a five-star review. mintmobile

  • Rated 3 out of 5 stars

    Traveling SIM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to login in. Website was not working well.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Mand, we're really sorry for the login troubles and we'd love to connect with you to see how we can improve this for you moving forward. Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 2 out of 5 stars

    Not good service like at all

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up leaving mint because a lot of calls and messages weren’t coming through and some calls even going straight to voicemail. The service uses T-Mobile which I’ve had before for yearsso I notice the difference in quality using the same device and using service in the same geographic locations.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! No complaints here... i live out of the city limits and have had absolutely no issues.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      So glad to hear we've been working out for you. Thanks for stopping by to leave us five stars. mintmobile

  • Rated 3 out of 5 stars

    Good connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connection with a decent monthly charge. I would recommend mint

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for your valuable feedback, Rohit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you ever have any questions or concerns. mintmobile

  • Rated 3 out of 5 stars

    Mint Mobile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, will recomd to my friends.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple even a 63-year-old can do it! Kit came with universal sim that worked from the get-go..

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's how we do it on the fox side. Thanks for the five stars. mintmobile

  • Rated 3 out of 5 stars

    Affordable but poor coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .. Thanks for most affordable service. Poor Network coverage at my home .. Not sure for some reason even wifi-calling is not working out.. I'm using iphone8 ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it as a gift for someone that didn't have a phone they seem to really like it it serves its purpose and it's very easy to use had an unlocked phone already to adapt it to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mint? Maybe....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy data reception but good voice; if you're in a heavy TMobile coverage area. But if all you want is phone service, you cant beat the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage service...avoid like its Covid. Drops calls constantly and customer service is horrible. I've been through 2 sim cards and still have issues on a brand new phone.

    No, I would not recommend this to a friend