Customer Ratings & Reviews

Don't be tricked by best buy, they will not honor the listed offer for the gift card. Way overpriced from daily price. Best buy won't send the $20 egift card. Shows confirm email while account shows confirmed. No email ever sent for confirmation regardless of the multiple requests and customer service is a waste of time.

It’s good network for people who loves t mobile carrier

I was excited to try Mint from US Mobile, but the quality of calls is terrible. I was using the T Mobile version of US Mobile and was always able to call my son downstairs. Now with Mint, it just goes straight to voicemail.

When it takes the company 3 days to port in your phone number, you have minimal coverage (which is surprising as they supposedly use the same towers as your previous carrier), and your voice mails don't come it, you realize you made a mistake trying a new service. We bought the 3 month prepaid plan, and ditched it after just 7 days and a half dozen dropped calls. Buyer beware. If you use your phone for more than just emergencies, you will be sorry.

I live 5 minutes from downtown Los Altos, and yet most of the time this Mint Mobile shows No Service. Occasionally I have one bar. Would not recommend if you like to chat on the phone.

Setup was easy and my coverage area was great for LTE speeds.

I bought the service and was trying to port my number but had a very tough time with the customer service! Finally I ended up cancelling the service

Is it had internet 5stars you would get ,...........

Don't waste your money, after purchasing what appeared to be a perfectly good, non-expired SIM card I tried to activate it. That proved impossible, the site said it could not activate the card, their help system hung up on me twice, the person on the chat help was useless, could not tell me why it could not be activated, just that I should take it back for a refund, and that is what I did.

Spent $90 on absolutely nothing but trash there was no sim card in the package I returned the item and I'm still waiting on a refund

It uses TMobile network which is poor at my locality.

Horrible coverage, just good for texting, there’s no way you can call this number if it’s indoor

Service has no issues so far but they need to come out with more gb

Not happy with the network they provided and the way calls dropped in between

I had a few issues with setup, but they resolved themselves after a few reboots. Numbers are limited and they don't offer a choice they just assign one, if you are not porting. Service has worked just fine, but paying full price is much higher than the cards are and even more so when they are on sale.

I gave it to someone as a gift and I was told that the data seemed to have somehow escaped as more than 7 gb was already used up in the first 4 days.

so difficult getting it activated, eventhough I checked the phone compatability before I purchased. CSR was not helpful

This was a buy 3 get 3 free months card, but Best buy is not indicating that any where. You walk away from store with benefit of doubt.

If you already have mint they won’t let you keep your nr. It is marketed to attract new customers but not clearly advertised as such. Also it has an expiration period of 1 month (If I recall right). So even if you plan to forfeit your old nr. you can only use it once if you buy multiple cards as the 2nd card will expire before your 3 months service is out.

Mint Mobile was a waste of 45+ dollars. The reception was poor, my voice mails were released to me once a day!! I want a refund, but read on Best Buy's website that these sim cards and plans are not refundable. I reduced my wireless cell phone costs by using Verizon prepaid. Same Verizon service at 45% of the cost.