Customer Ratings & Reviews
- Model:
- MINT-MEDIUM-03
- SKU:
- 6022211
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Beware of time limit to activate
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this card on sale four months ago and am now unable to activate or receive a refund. Mint Mobile says the card must be activated within 45 days of purchase, which isn't noted anywhere on the Best Buy display or packaging. Very disappointed.
No, I would not recommend this to a friendGreat value, choose what you need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decide what your minimal needs are for gigabyte for the time period you select. Pre-purchasing 3,6 or 12 months makes for very low dollar cellular affordability
I would recommend this to a friendPoor Signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is quite a bargain, dont get me wrong. I thought I would be getting a less than perfect version of a T-Mobile line, but I had trouble connecting and using data in Manhattan and Queens while calling via WhatsApp or listening Podcasts.
No, I would not recommend this to a friendinvalid activation codes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these and both said the activation codes were invalid. Something that was supposed to be easy was a pain in the butt and I had to get a hold of Mint to figure it out. Really disappointing. They said this happens a lot with Best Buy.
No, I would not recommend this to a friendPoor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is not that good. Had to call about the weak signal and my mobile data wouldn't work
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Tony, we are happy to look into ways of improving our service in your area. Can you please give us a call at (800)-683-7392 so our expert Care team can further assist you?
Run with Promotions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cards should automatically adjust with promotions being presented by the company. During the time of purchase, there was a promotion hhappening concurrently, hence the reason for the return.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We hear you. we're sorry for any inconvenience this has caused you and we'd love to get in touch to chat more about your experience. Can you please reach out to us at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t even deserve one star. The service is horrible. Constant dropped calls. Always no service. Never again. They got me with pay for 3 and get 3 for free. Thought I was getting a deal. Nope joke on me.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, this is not the experience we want you to have. Can you please give us a call at (800)-683-7392 so our expert Care team can provide further support? We look forward to making things right.
BEWARE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased "three months and get 3 months free". I only got three months. BESTBUY told me to call Mint. Mint told me to call BESTBUY. I will never go Mint again. 3-Months Mint Mobile Service Plan for Free with Purchase of Any 3-Month Mobile Service Plan
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Gene, we're really sorry for any mishap and would love to ensure you get your 3 free months if eligible. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
JUST BUY LOOKING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUY 3 MONTH PLAN . SLOW WORK NETWORK. NEED A NETWORK SYSTEM FAST .BUT SLOW
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're sorry we haven't been a great fit. Please give us a call at (800)-683-7392 so our expert Care team can provide further support. We look forward to hearing from you.
Be Cautious on purchasing B3G3 months promotion
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Buy 3 Get 3 months promotion for new customer (new phone #) and Mint Mobile never applied promotion. Happened on 2 accounts. Contacted MintMobile on numerous occasions, Mint said to follow up with BestBuy and BestBuy said to follow up with Mint.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry for the inconvenience here and would love to take a look into your purchase. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can check if you're eligible for 3 free months?
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the app and just followed the steps to activate the plan. Great service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Glad to hear you had a smooth and easy activation process. Thanks for the five-star review.
Worst after sales service for Mint Mobile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience buying Mint mobile 3 months plan in BestBuy. Phone was not compatible with Mint mobile service. Best buy did not pay refund for 3 months plan. This is not how it should work. Target refunds with 7 days complying to Mint mobile return policy
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really bummed to hear we didn't end up working out and we'd love to connect with you to make sure we get this resolved ASAP. Can you please give our team a call at (800)-683-7392 so one of our expert agents can take a look?
Not good for people in the country area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea if you DON’T live in the county. Map showed I would have service, nope! Had to switch back to AT&T and was out $97.00 because I couldn’t use the mint mobile SIM card.
No, I would not recommend this to a friendNo coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after checking the coverage in the area, based on the zip code, the company's representative eventually admitted they rely on the information from T-mobile. It turned out that the signal was very poor and I had to return the product. Otherwise, probably it works fine, many other people are happy with the product and the service
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best value in modern phone service. Don’t hesitate
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're all about saving you $$. Thanks for the review, Ashley.
LTE very very slow in many spot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LTE very very slow in many spot. I am in Boston area, the 4G LTE does not reliable, full bar but real slow.
No, I would not recommend this to a friendStay away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 15gb plan but got sim with no plan on them. The store manager declined to offer refund or return. Will never shop at bestbuy
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Star, we're really sorry for the poor experience you've had with us and we'd love to get in touch to see what we can do to improve. Can you please reach out to us at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert Care agents can assist you?
no return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i tried to return because i cannot activate the sim in 45 day. BB did not accept return. MintMobile also did not take return.
No, I would not recommend this to a friendData
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it so I could use it in Mexico and honestly I wasn’t able to use the data at all.
No, I would not recommend this to a friendGreat service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Operates on the T-Mobile service for about a third of the price.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're all about saving you money. Thanks for the five stars, Dwayne.