Customer Ratings & Reviews
- Model:
- MINT-MEDIUM-03
- SKU:
- 6022211
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Poor Service from mint mobile in roaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad service of mobile im out of USA and the roaming donts works i wrote to service support and dont give any solution from this problem i waste my money.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Oh no, that sounds super frustrating. We'd love to get in touch with you to see what's going on here. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so someone from our Care team can help you out?
Unhappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What they don't tell you is that your provider is not happy to share with you how to unlock your phone! Now I had to pay someone else $90.00 to unlock it and wait up to 20 days for them to do it! VERY INCONVENIENT! It's not just as easy as 1-2-3!
No, I would not recommend this to a friendUnclear description
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't recieve 3 months free plan. This thing was not clear in the description.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Prasang, we're really sorry for the inconvenience this has caused you and we'd love to take a look into your case. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so our Care team can further assist you ASAP.
Poor Connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good network. False claims that it has good coverage in your area
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Jatin, we're so sorry we haven't been the best fit for you so far. We'd love to connect with you to take a look into what's going wrong. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Avoid calling CSR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 hours over 12 agents to fix a purchase early January MInt Mobile... no resolution. I realized the lack of training and knowledge led to this type of "no service".
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, Our Care Team can handle this for you. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we’ll get right on it.
Buy from Mint Mobile direct, DO NOT BUY FROM BBUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy the mint mobile from they company's DIRECT website. Before that, I purchased this through Best BUY TWICE, and each time, the packets were fully closed, but NO SIM KIT inside.
No, I would not recommend this to a friendactivate with in 45days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I completely forgot to activate after purchase. The sim was supposed to be activated with in 45 days not stamped date on the card. its been over 200 days now my purchase is worthless .
No, I would not recommend this to a friendtilte
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they hung up on me when i asked for help let me out of here
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Linda, we're truly sorry for this rough experience you had with us and we're more than happy to re-connect with you to see how we can improve. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappoinred by this product.Never got a chance to use it.It does not work at all.I fee it is a scam
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really bummed to hear we didn't work out for you. We're always happy to connect to take a look at what happened. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open.
Doesn’t Work in Canada
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using Mint in the Toronto Ontario area, but the area doesn’t recognize both voice and data from the Mint SIM.
No, I would not recommend this to a friendWeak signal, and call drops all the time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak signal even in the cities, and call drops all the time. I don’t recommend it as an emergency alternative.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Toby, we're really sorry for the service you're experiencing and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can chat please?
Suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this carrier, they suck over charge keep saying they haven't received the payment which they received three
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ella, we're really bummed to hear we haven't been the best fit for you. Our team is standing by and would love to further assist you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible... Couldn't port in my phone number. No one knows why. Contacted more than 10 support agents with mintmobile. None of them could help me.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry we haven't been able to fix this up for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make things right please?
DROP CALLS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.signal drops from 4 bars to zero then back to a good signal for no apparent reason. Customer support was worthless.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ronnie, we're really sorry for the poor experience you've had with us. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Warning!! new customers only
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning if you are an existing customer this will not work for you. I thought they were refill cards but they are for new customers only. It was a huge pain to return these too.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We apologize for the inconvenience! If you’d like to renew your Mint plan, you can through your account online or in the Mint Mobile app. We also made renewing even easier by offering auto-renewal. By enrolling in Auto Renew for your wireless plan, you’ll never have to set a reminder to renew your plan ever again. And you won’t miss a single moment of wireless awesomeness.
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kit has everything you need to use their service. Recommend
I would recommend this to a friendMisleading
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is only to setup a new account, not for existing Mint customers.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry for any confusion and are happy to answer any questions you may have. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Arrived Empty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was sealed but did not come with the sim kit. You should order form Mint mobile's website.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We are deeply sorry for this entire experience. We're here to make things right. Please give us a call and mention your issue and we’ll be sure to get you a replacement! Our Care Team can be reached at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or you can chat with us online or via our app.
Mint is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never able to get a signal on my or my wife's phone at our house. Asked for a refund and, 2 months and 12 calls to MM, still trying to get my money back. Steer clear of Mint Mobile
No, I would not recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service works and data was super fast. Awesome
I would recommend this to a friend