Customer Ratings & Reviews
- Model:
- MINT-MEDIUM-03
- SKU:
- 6022211
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Not fair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ad said buy 3 months plan get 3 months free but I they did not give it to me .
No, I would not recommend this to a friendPOOR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't return it. Asking opened but i am not used.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry for the inconvenience this may have caused you. Can you please reach out to our Care team so we can better assist you? Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
MINT MOBILE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. CANT GET ACTIVATED, 2 SIM CARDS DUE TO NOT WORKING. REFUND DELAYED. ON PHONE FOR HOURS . HOLDING RIGHT NOW AGAIN. STATING THE DIGIT SIM WENT TO
No, I would not recommend this to a friendBuy unlimited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is terrible do not purchase anyThing from them. And ,are sure toy record them when they explain why you would want to buy s protection plan,
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you.
Dated product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint's promotion of unlimited for three months only works if you call them first
No, I would not recommend this to a friendProbably would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is a bit spotty. A lot of dropped calls, still on the fence but the initial first month kind of was a big let down.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Yikes, that's no fun. We're deeply sorry we got off to a rough start. We'd love to connect with you to make sure we get your experience with us turned around. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
DO NOT COUNT ON CUSTOMER SUPPORT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint mobile is ok far needing a new number but when life happens & the sim card is lost or stolen before you ever get a chance to put it in your phone, good luck getting any kind of help there. Best buy tells me i need to call mint moble so i do, mint moble tells me i need to go talk to best buy. Not wanting to deal with the guy that woukdnt even hear what i had to say about the whole deal i go and chat with someone through the mobile app and he actually hears what im saying, or so i believe. He has a shipping lable created and emailed to me so that i could send the receipt and packaging back to them and they would take care of it. And do you think they took care of it? Ya, they took care of what evidence i had to take back to mint moble so that i couldnt do anything to get a replacement. And im guessing with all the num ers and bar codes on the packaging, no one has the smarts or technology to actually see if someone activated the card or what. Do not buy from bestbuy, they do not hear what ppl are trying to tell them. Bad service bad support.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry we haven't worked out for you. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can get this taken care of ASAP?
Don’t buy, security breach
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these as I found out Mint had a security breach that affected peoples financials. Months later, Mint has still not implemented 2FA. Hard pass.
No, I would not recommend this to a friendPoor service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to activate it in 45 days, not the expire date on the card!!!
No, I would not recommend this to a friendNot good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just ok. The network is not that good. I was not able to use my data because most of the time it would just not work(even in city areas).
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
they should explain better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy it thinking you can renew your Mint plan, it will give you a new number
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Matheus, we're really sorry for the renewal issues you experienced. Our team is standing by and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Mint will not honor their 7 day guarantee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage, dropped calls, intermittent service. MINT WILL NOT HONOR THEIR 7 DAY GUARANTEE.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
poor data connectivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no Internet connection despite changing sim card. long hold on customer care.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry for the troubles you've experienced and we'd love to ensure we get things fixed up ASAP. Can you please give our Care team a call at (800)-683-7392?
No. Don't.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is terrible service. So many better prepaid options out there. Go anywhere else
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Randall, we're bummed to hear we weren't the best fit. Can you please give us a call at (800)-683-7392 so we can take a look at what went wrong?
Cheap but super slow!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest data speeds I have ever experienced!!! No 5g at all!!
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Woody, we're always happy to take a look into any potential ways of improving our service in your area. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert agents can provide further support.
Better signals in cities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switch cause i wanted a cheaper plan cause mint mobile is offering the same data plan i already have for a lower price.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Kevin, we appreciate the review. If there's ever anything we can assist you with, Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service if you need a new number. You will get a recycled number and you will get random calls/texts all day long.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible coverage. Most of the times couldn’t be reached.
No, I would not recommend this to a friendWasted my money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get older cards they won't activate and mint won't care to help. Must activate within 45 days or you waste your money. I wasted money.
No, I would not recommend this to a friendPujiT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service on all points and all level. Very rude and unprofessional, unhelpful, unfriendly.
No, I would not recommend this to a friend