Customer Ratings & Reviews
- Model:
- MINT-MEDIUM-03
- SKU:
- 6022211
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Called mint support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could not get this to work, no options offered. Mint is ok but be careful with the prepaid cards.
No, I would not recommend this to a friendDidn’t work out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use. SIM card doesn’t fit in new phone. Didn’t return because of the “restocking fee” going to use in the future or sell
I would recommend this to a friendyou get what you paid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible CS, if you have a issue after 6 pst, you are out of luck till next morning.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry we weren't able to assist you. Our Care team is standing by and ready to assist you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wors experince ever what a wast of money Never again will I use the service or buy prepaid anything from Best Buy
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Just don't do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't do it. Not worth the headache, especially when you need to port the number out because you really hate their c.s.
No, I would not recommend this to a friendPoor Connectivity Lack of Support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't impressed by the poor connection and lack of support that was offered
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Anthony, we're truly sorry for the service you experienced. Our expert Care team is available and would love to take a look at this. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out?
No goid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So bad , not woriinv good, and so slow, in much locations no data, or lower
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Khalid, we're deeply sorry for the issues you're experiencing with our service. We'd love to get in touch with you to see what we can do for you. Can you please give our team a call at (800)-683-7392?
Bad store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good experience. I dont understand why this one is not like all the rest.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're sorry we didn't work out for you. We'd like to connect with you to gather further information about your experience. Can you please give us a call at (800)-683-7392 so one of our agents can further assist you?
- Pros mentioned:Coverage, Ease of use
For the price, coverage and data allowance, can't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I was torn between Mint and Boost. After talking to an awesome advisor at Best Buy, he convinced me to go with Mint based on my specific needs. Couldn't have been better advice. Since it runs 100% on T-Mobile's network, I felt pretty confident. Aside from them, only Verizon offers equal coverage, however, my phone is GSM which isn't compatible with Verizon's CDMA network. After understanding after Dish Network's acquisition of Boost and it running on their own mixed network, I decided to not take the chance given T-Mobile has proven reliability. I couldn't be happier. Even though the unlimited plan will run you upwards of 40 bucks a month, the higher end of a prepaid plan, it's still worth it. I've been nothing but satisfied. Running just in LTE gives me a solid 70 Mbps data speed with full signal, not shabby at all. And coverage is excellent. Inside malls, inside buildings, even inside an elevator, I've never dropped signal. Setup was super simple using the Mint app, even automatically adjusted my settings for the network, didn't have to touch anything manually. Up and running in 5 min after starting the app. Super simple, excellent coverage, excellent price, and 10 gigs/mo is plenty for me. Very happy with Mint and don't see any change in the foreseeable future. Great job Mint and awesome advice and support from Best Buy!
I would recommend this to a friend Unable to activate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint is unable to activate this sim package after 3 weeks.
No, I would not recommend this to a friendMint mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No a good company you have to set-up everything by your self.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're deeply sorry for any difficulties we have caused you. We'd love to connect with you to walk you through our activation process. Please just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll get right on it.
Mint plan review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very inexpensive cellular phone plan because there is no service most of the time
No, I would not recommend this to a friendTrashy service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible chased them around for seven days befor they told me my phone isn't compatible
No, I would not recommend this to a friendCan i return it?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internet speed is SO SLOW! How can i return it?
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Oh no, let's get this fixed up ASAP. We'd love to take a look into any possible ways of improving our service in your area. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so a member from our Care team can further assist you.
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shows buy 3 get 3 more month. But actually I only get 3 months .
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're sorry for this inconvenience. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make sure you get your 3 free months of service.
Super slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. The internet pretty much never works when you go outside.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
No Michigan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No coverage in my area. No Michigan phone number available out of coverage area.
No, I would not recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use a very basic phone and I hear about 80 percent of the conversation. It’s decent for the price
I would recommend this to a friendWorst , waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst , no signal Not connecting to anyone Used in 77705 TX
No, I would not recommend this to a friendPoor connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Mobile network is not good. Poor connectivity
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Sorry we haven't been a great fit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you.