Customer Ratings & Reviews

Only sample leaflet was sent to me. Waste of time.

One of the worst receptions I’ve gotten from any phone

Would be great if I used it,haven't had the opportunity to work with it

Messed up my phone. Now phone dosnt work they will not help

Price goes up after the first few months. Beware!!

Can't give a good review because haven't been able to use it

I lost it but they won't give me a replacement too bad

I tried but couldn’t activate my number. Thank you

The sim works great. Great coverage, service, and speed. Highly recommended.

Mint Mobile is the best carrier for the price. They use T-Mobile lines so the quality is great. I've never had a problem even while traveling. I purchased 2 cards as I'm returning my wife and myself from Google Fi. They're a bit pricier than Mint and I only switched to get new phones for half price.

I have been using Mint now for 6 months and find them much better than Cricket and Verizon prepaid for data speed! Coverage is very good here in N. California and everything just works. I did not have to provision my unlocked Moto G5 Plus phone (and T-Mo phone works without unlocking) and call quality and mms/picture mail, and internet browsing has been much faster than Cricket and Verizon as they both slow their speeds. For $15. a month, it's a sweet deal.

I bought this SIM card and 3 months of service for my new Moto Stylus 5G, since my previous cell company, Republic Wireless, wouldn't support 5G. Our family had been with Republic since their Beta tests, so I was hesitant to switch to Mint. It was SO EASY!!! I put the new Mint SIM into the tray on my phone, and I was prompted through activation and how to request a number transfer. I kept my old number, and was up and running with my new phone and old number in about 5 minutes!! **You'll need your username and password from your old carrier to transfer your number.** At the end of the 3 month trial period, you can renew for a year to pay the same low rate, or renew by the month or 3 month period but you'll pay a little more. I live in a dead zone for cell service, so I use wifi at home. I had a problem setting up my wifi calling, but put in a help ticket, and got a fix in less than 5 minutes. I've switched my other family members over to Mint now! We kept forking over $20 extra in data charges with Republic every month for our college student, who was using about 8gb of data a month (cost was $35+$20=$55) For $30 a month, they have UNLIMITED data with Mint. That's a win!!

Good service but a kind of bait and switch. They double the prices if you keep it longer than the intro. But, it does work and the hotpot does work. I think they would do better if they kept the prices the same as the intro because it is definitely sticker shock. I think a prepaid bargain price would make people stay longer. If you just need a few months then it is a good deal but for longer read the fine print.

The service and pricing are fine. The admin side of things is horrible. Wasted a bunch of time today because their emails don’t have the correct specifics – ever. After my initial 3 month promo, I switched to 1 yr for the best price ($15 month when prepaid). The emails I got don't make it clear that I have switched - it appears that I am still on 3 mos after just changing to 1yr (it only lists my current plan and doesn't say anything about the year). Mint says that the email was just a confirmation of me having added a payment method and signing up for autopay. Very confusing. And then today I get an email encouraging me to get more savings by signing up for a year - despite the fact that I have already signed up for a year! This after they misinformed me initially, requiring multiple calls to straighten out THEIR mistakes. They used to be great, but now? FAIL!

The mint mobile is easy to setup and use. And the coverage is pretty good compare to the one that I used before.

It is easy to use but after three months, it is more expensive. Therefore,buying it at Best Buy is a deal

Nice service and can't beat the deal especially with the free week to try it. People always find my number so I have to change it a lot, it took 3 weeks and I had to change my number.. can do it a total of 3 times and I'm not sure if the stalkers can let me use the whole 3 months program. Fast connection when it works and being who I am I should have a home Internet sim in my phone lol. Not their fault but I would like to be able to change my number whenever I need to. Otherwise it is better than expected. If they accepted Bitcoin it would be an automatic 5 stars, dollars are expensive to buy and even more expensive to hold.

Timely delivery and great performance. Experience of Best Buy website also amazing

Good coverage. Very good price. Good deal easy to switch

Quick and easy activation following the instructions provided in the kit. Just be sure that you verify your account number and PIN with your current provider before you attempt to switch (if you want to keep your current phone number, that is). The worst part was waiting for the SIM kit to be delivered, as no BB stores close to me had the $15/month kit in stock. Once it arrived (late), I was done with the whole transfer process in less than five minutes. So yeah, waiting days and days to complete a 5-minute transfer process wasn't great, but that's not Mint Mobile's fault. Happy with the service so far!