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Customer Ratings & Reviews

$150.00

Customer reviews

Rating 4.4 out of 5 stars with 621 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Unlimited Phone Plan, particularly its price and overall performance. Many users find the service user-friendly and appreciate the extensive coverage and reliable data speeds, including 5G. However, some customers have experienced issues with transferring their phone numbers and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 625 reviews
  • Rated 5 out of 5 stars

    Great service. Buy and save money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They use tmobiles service. No issue with 4g, call, or internet service at all. My mom loved it so much we got the 1yr plan. Best price for unlimited service. Customer service needs to improve though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward mobile service, easy to set up, fairly priced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and Great accessibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Mint Mobile so I was happy to see I didn't have to wait for a sim through the mail. Without best buy I couldn't have gotten it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to leave the high cost cell providers for the same services for less cost.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Be warned - cannot use Trial number

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal for 6 months 10GB. But when I tried to convert my 7 day Mint trail number to this plan, they said I couldn't do that. Only if you buy directly from Mint. So I had to get a new number which is a real pain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The card was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great with my Note 10+...I used mint mobile for 6 months...(buy 3 months get 3 months free) which was really a great deal. It worked flawless except the phone number they gave me previously belonged to a person who had a zillion contacts. So I seldomly used it. I changed the number free of charge with Mint once, and the new number was even worse. So I let it expire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at Best Buy. And I am happy with mint mobile service cheap and great service

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for dropping by to leave us a review, David. We're so glad to have you on the fox side. mintmobile

  • Rated 5 out of 5 stars

    Super easy and great prices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to transfer over to Mint Mobile. The app process was ridiculously easy. Best prices around plus it's on the T-Mobile network!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're thrilled to hear you had a smooth and easy activation process. We appreciate you taking the time to provide us some feedback. mintmobile

  • Rated 4 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. Everything is great about this service

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love to hear that. Thanks so much for taking the time to leave us a review. mintmobile

  • Rated 4 out of 5 stars

    Great around metropolitan areas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the city, I would say it's a good deal. Not for people who live in rural areas, such as mountains for the country.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for stopping by, Josh. We're more than happy to look into any possible ways of improving our service in your area. Just give us a call at (800)-683-7392 and one of our expert Care agents will be right with you. mintmobile

  • Rated 5 out of 5 stars

    Life Saving

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youd Be Crazy Not To Invest, Literally Can get The Same Speeds as top Networks. Save 1,000s A Year By Switching. its like 380 Bucks a Year.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Achievement unlocked: saving a f*! ton of money (we said fox). mintmobile

  • Rated 5 out of 5 stars

    Best mobile plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat mobile plan ever, no signal problems , cheap when you buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision to switch, save $$$

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I switched to Mint. Coverage almost same as T-mobile. Saving a lot of $$$. Wish I switched a long time ago. I notice a bit of less coverage but hey, you're saving more than 50% compared to other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a connection for my wife and this is bang for the buck, network seems to be stable so far

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for the five stars, Harsha. We're so glad to have you on the fox side. mintmobile

  • Rated 1 out of 5 stars

    Poor experiencing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When activate the card, you can call and text but no WiFi. Called customer servers time and can’t get it fixed .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable fairly good coverage and signal in high population area cities. Next to no signal in rural areas .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Cellphone Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I pay every 3 months or yearly. Yearly is a lot cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of Mint Mobile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the mint mobile service so much I bought another card for my wife. I truly recommend this service as a way to save money without losing Connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Prepaid Cell Phone Service in the USA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Mint Mobile offers the best prepaid cell phone service in the States! Impossible to be compared to another carrier! Congratulations to Best Buy for the partnership with Mint Mobile!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mint mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work’s perfectly fine it works better than the actual big companies great job mint mobile.

    I would recommend this to a friend