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Customer Ratings & Reviews

$150.00

Customer reviews

Rating 4.4 out of 5 stars with 621 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Unlimited Phone Plan, particularly its price and overall performance. Many users find the service user-friendly and appreciate the extensive coverage and reliable data speeds, including 5G. However, some customers have experienced issues with transferring their phone numbers and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 625 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Still a customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on Mint mobile for 1.5 years and it's real. The problem when I tell people is they don't want to spend $1000 for a phone and $30/month on wireless so they spend $110/month for three years. Do the math because I owe my phone and I am saving money....or at least not spending as much. Dollar cost averaging. Thanks Mr Deadpool.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      When we started all this we had no idea how much people liked keeping more of their own money. Kidding, that was actually a major factor. mintmobile

  • Rated 5 out of 5 stars

    The most awesome review ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch? No. Is it good enough? Maybe. Buy a month and see. Then you’ll know if it works okay where you live and travel. I had strong signal in the city, so-so in the suburbs, usually none when farther ou in the less populated areas. Hotspot is limited to 5gb and that isn’t good and the reason why I’d really only give it two stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT ALL-AROUND

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works perfectly Fast, Friendly and easy pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.blah blah blah blah blah blah blah good night everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. They just increased the high speed data to 40 gb per month for the same $30 a month. I was paying $30 a month for 5 gb elsewhere.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's how it's done on the fox side. So glad to have you aboard, Debra. mintmobile

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery and great performance. Experience of Best Buy website also amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install Mint simcard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and clear instructions. Competitive price.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for the five stars. We're so glad we've been working out for you. mintmobile

  • Rated 5 out of 5 stars

    My first internet package in USA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. the internet always fast.. but someplaces like Sedona got no line but its ok..

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We appreciate your review. Please feel free to give us a call at (800)-683-7392 if you ever have any questions or concerns. mintmobile

  • Rated 4 out of 5 stars

    SIM card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine but having to order it online and it not being in the store anymore is stupid …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The network is good and consistent throughout new York

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Best switch ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over back in December. I love the service and the savings that came with it

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're glad to see ya on the fox side. 🤘 mintmobile

  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth setup and pickup process. Placed order at midnight and picked up the following afternoon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The easiest option for prepaid service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the easiest most reliable prepaid service option available. Super easy setup as long as you have an unlocked phone.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your review, Mike. We're so glad to have you on board. mintmobile

  • Rated 5 out of 5 stars

    Best price ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you own a decent phone this plan is the best. No obama phones work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buying it at Best Buy is a good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use but after three months, it is more expensive. Therefore,buying it at Best Buy is a deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product for a Family and Friends

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product. I would recommend this to Family and Friends. Of course, all are welcome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unauthorized Charges & No Refund

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with Mint Mobile. I used my phone number for only four months, yet they continued to charge me without my approval. Despite multiple attempts to contact customer support, no one provided a proper resolution, and they refused to issue a refund. It is completely unacceptable for a company to charge customers without proper communication or authorization. The lack of accountability and customer support has been frustrating. I do not recommend Mint Mobile to anyone looking for a reliable and trustworthy service provider.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hotspot limit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for texting and calling. Not the best coverage in the boonies. Five gigabytes data hotspot limit. Technically it’s “unlimited” but after five gigs it slow. Sloooow. Suh-loh-wuh.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for your feedback, Hank. Should you have any questions or concerns with our service, just give us a call at (800)-683-7392 and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Mint is Trash!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint is completely Trash!!! Just went to an NBA game where my wife and I had completely disabled phones for 3 hours. You think deprioritized data doesn’t matter?!?!? Try going somewhere with a large group of people. Never ever again!!! You get what you pay for and this is trash. If you don’t like it after 7 days. Guess what no refund for the 6 months of garbage you paid for.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're really sorry for this experience, Austin. We're always happy to take a look at any way of improving our service in your area. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Rated 3 out of 5 stars

    Mint Mobile....Meh....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be much better if Mint's prices "included" all taxes and fees in the advertised price.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We hear ya. We'd love to sit down and discuss our pricing with you if you'd like. Just give us a call at (800)-683-7392 and one of our expert agents will be right with you. mintmobile