Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$150.00

Customer reviews

Rating 4.4 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Unlimited Phone Plan, particularly its price and overall performance. Many users find the service user-friendly and appreciate the extensive coverage and reliable data speeds, including 5G. However, some customers have experienced issues with transferring their phone numbers and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-625 of 625 reviews
  • Rated 1 out of 5 stars

    Buy directly from Mint NOT Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint has great service. Very satisfied with Mint Mobile. Dont buy your starter kit from Best Buy. If for some reason you need to return they will NOT refund you. If you buy directly from Mint Mobile they will refund you with no problem. Its a lot easier dealing with Mint. Ive had other issues with returns at Best Buy. Not worth the hassle dealing directly with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Caroline, we're sorry to hear we didn't end up being a great fit. We'd love to get in touch to see what went wrong. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    Don't do it you will regret it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it. It says unlimited but once you pass 40 GB of data you get reduced down to 15 kbps. I can't even use most of my apps now because the data is so slow and I still have 2 weeks left till it rolls to the new month. Don't let them fool you into believing it will be great because it's not. Thanks Ryan Reynolds.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi, We're disappointed to hear that we weren't the perfect match for you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. We'd love to see how we can improve your experience with us. mintmobile

  • Rated 1 out of 5 stars

    SLOW/INCONSISTENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service with major quality issues. You get what you pay for. I would highly recommend avoiding unless you dont mind horrible/slow service.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, We're truly sorry to hear we have not been the best fit and we'd love to connect with you ASAP to see what we can do to get things turned around. Can you please give us a call? Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. We're looking forward to hearing from you. mintmobile

  • Rated 1 out of 5 stars

    Grrr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not return it to store or mint mobile.......

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      So sorry to hear we didn't work out for you, Lawrence. If you have any questions about our service or your refund, just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. We're always happy to help. mintmobile

  • Rated 1 out of 5 stars

    Phone Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait until the 3 months with this carrier ends

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Yikes, that's no fun. we're truly sorry we weren't the best fit. We'd love to get in touch with you to get your experience with us turned around. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile