Customer Ratings & Reviews

Great service for a great price! Very pleased with mint mobile.

Order online and Pick up is easy, Easy to set up and affordable

Works perfectly fine and save a lot of money. LTE does not slow down.

Good Service and the activation was easy and convient.

I don't have a choice to provide -ve rating. Mint mobile service is very very poor, randomly I don't even get ring for incoming calls. When I called customer service they asked to turn off call forwarding feature which I did but issue still persists. Even calls are getting failed when I'm in middle of conversation with someone. I'm in a area where any providers could get the best coverage. I had no issues with any of previous providers. Now im stuck with this service for a while, but I highly recommend NOT to use this service.

The price was amazing and unbeatable! I recommend it!

Excellent Coverage service like it worth the money

The coverage in my area was not very good. I was getting only 3G Service but overall the Sim Card installation and set up were very easy. If I had a better location, I would definitely have been a Huge Fan.

No customer service! Tried phone support 3 times and got nowhere. Tried finding a real live person to help, apparently supposed to be available in select Target stores, but we tried 6 different stores and no Mint Mobile rep at any of them.

Since I purchased the 90 day plan my data speeds have hovered around 0.5 MB/s. And that's when the data works at all. Mint Mobile said that I don't qualify for their "No questions asked" return policy since I got the sim card / plan from a retailer (the loudly touted return policy is only good if you buy directly from Mint). Best Buy has a no refund policy on sim card kits. I've called Mint Mobile something like six times (I've probably spent 3-4 hours on the phone with them) and get nothing but empty platitudes. As soon as I can afford it, I'll be switching back to my previous carrier.

I didn’t have service. Only 1 bar and will toggle back and forth between working and not working

Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service

Attempted over 5 times to activate and could not successfully port my number over, no success. Then they wouldn't issue new activation number or give refund. $180 gone

Mint mobile is very good. It’s coverage is excellent

I’m disappointed with returning the item. I got the store credit rather to get refund to original payment method

I thought I would have the chance for the unlimited data but it got done after using 40gb of data

I bought this as an Easter gift. The plan was for it to arrive on April 22. It still hasn’t arrived. Fortunately Mint is having the same sale on their website for the same price. I was able to buy it there. The Mint service is excellent they stay with you on the phone until all issues are resolved. The service is the best I have experienced

I purchased a 3 month promotional plan. It took almost 2 days to get connected to the network. Due to a family emergency, I did not spend much time on my phone for about a week. Then, I realized I only get good service when I am connected to wifi. I generally only get 3 bars outside, and if I'm not connected to wifi, texts often won't send, calls will drop, and instead of calls coming in, people are sent straight to voicemail, which I don't always receive unless i restart my phone several times a day. Yes, my phone is listed as compatible with their network, and i had none of these problems with my previous carrier. They claim to have excellent service in Topeka, KS, but i don't know anyone that would call 3 bars, excellent. Customer service is a joke. They tell you to do the same things over and over, with no resolution, and they refuse to give refunds outside of the initial 7 days post-purchase. Do not waste your time or money. They company couldn't care less that they do not provide a quality product. It wouldn't surprise me if a lot of their money is made off people like me that they refuse to refund.

It works good sometimes and its really bad at otger times.

Card and numbers were missing when i got home. Returned for a refund. They also found other cards missing from packaging still on shelves. Checkbbefore you leave store