Customer Ratings & Reviews

The network is good and consistent throughout new York

Switched over back in December. I love the service and the savings that came with it

Smooth setup and pickup process. Placed order at midnight and picked up the following afternoon

As I said before what I received looks exactly like what I got when I first signed up. I don;r know what it is. Looks like a three month sim card. I want to return it for a full refund. How do I do that? R.A. Pfisterer

I believe it to be one of the best wireless plans out here now days the yearly subscription I think it's one of the best options what you pay yearly other places charging monthly so one of the best products I've had used

Good service but a kind of bait and switch. They double the prices if you keep it longer than the intro. But, it does work and the hotpot does work. I think they would do better if they kept the prices the same as the intro because it is definitely sticker shock. I think a prepaid bargain price would make people stay longer. If you just need a few months then it is a good deal but for longer read the fine print.

By far the easiest most reliable prepaid service option available. Super easy setup as long as you have an unlocked phone.

As long as you own a decent phone this plan is the best. No obama phones work.

It is easy to use but after three months, it is more expensive. Therefore,buying it at Best Buy is a deal

Mint has great service. Very satisfied with Mint Mobile. Dont buy your starter kit from Best Buy. If for some reason you need to return they will NOT refund you. If you buy directly from Mint Mobile they will refund you with no problem. Its a lot easier dealing with Mint. Ive had other issues with returns at Best Buy. Not worth the hassle dealing directly with Best Buy.

Easy to install and clear instructions. Competitive price.

So far so good.. the internet always fast.. but someplaces like Sedona got no line but its ok..

I am extremely disappointed with Mint Mobile. I used my phone number for only four months, yet they continued to charge me without my approval. Despite multiple attempts to contact customer support, no one provided a proper resolution, and they refused to issue a refund. It is completely unacceptable for a company to charge customers without proper communication or authorization. The lack of accountability and customer support has been frustrating. I do not recommend Mint Mobile to anyone looking for a reliable and trustworthy service provider.

Have the whole family on it. Switched from ATT and GOOGLE FI

Okay for texting and calling. Not the best coverage in the boonies. Five gigabytes data hotspot limit. Technically it’s “unlimited” but after five gigs it slow. Sloooow. Suh-loh-wuh.

Mint is completely Trash!!! Just went to an NBA game where my wife and I had completely disabled phones for 3 hours. You think deprioritized data doesn’t matter?!?!? Try going somewhere with a large group of people. Never ever again!!! You get what you pay for and this is trash. If you don’t like it after 7 days. Guess what no refund for the 6 months of garbage you paid for.

Would be much better if Mint's prices "included" all taxes and fees in the advertised price.

Dont do it. It says unlimited but once you pass 40 GB of data you get reduced down to 15 kbps. I can't even use most of my apps now because the data is so slow and I still have 2 weeks left till it rolls to the new month. Don't let them fool you into believing it will be great because it's not. Thanks Ryan Reynolds.

Horrible service with major quality issues. You get what you pay for. I would highly recommend avoiding unless you dont mind horrible/slow service.

Very bad service. So bad I gave up and accepted the lost not only of my money but also my time. Priceless!!! Mint sounds like a great deal until you discover the poor customer service. Service still matters. A deal is only valuable when it works. Mint does not work for me. Good Luck!!!