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Customer Ratings & Reviews

$150.00

Customer reviews

Rating 4.4 out of 5 stars with 621 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, service, and competitive pricing, often highlighting its user-friendly nature and unlimited data offerings. Many appreciate its great coverage, strong signal, and good internet speeds, including reliable 5G. However, some users have experienced minor issues with porting their phone number and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 626 reviews
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, but connectivity can be inconsistent around Hillsboro and Beaverton.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $90 on absolutely nothing but trash there was no sim card in the package I returned the item and I'm still waiting on a refund

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Scott, we're super sorry we haven't worked out for you. Our Care team is standing by and would love to see what went wrong. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 5 out of 5 stars

    Reliable service, great price for new cusotmere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience activating and setting up a plan. All is done through the app, which is well designed. For new cusomers joining Mint Mobile its a great price but beware that when renewing your plan it will cost more.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars. Please remember you can lock in your introductory rate by renewing with our 12 month plan. You can always give us a call at (800)-683-7392 if you have any questions. mintmobile

  • Rated 1 out of 5 stars

    Delivery service is very untrustworthy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be the same day delivery , but delivered next day evening. Very poor service. I had to wait for one complete day. I could have went picked it up.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're really sorry to hear about this and we'd love to get in touch with you ASAP to see what went wrong. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 or connect with us through our online chat platform at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    DISASTER..ordered 3 times kept getting EXPIRED car

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible experience ordered three of these one right after another and you kept getting an expired Sim card after the third try I didn’t bother anymore

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Willie, We're sorry that we didn't meet your expectations. If you need any further support, please reach out to our team at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. We're looking froward to assisting you. mintmobile

  • Rated 5 out of 5 stars

    Fantastic price for a value service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price, ease of use, and keeps your number. Find another service that charges $90 for 6 months and unlimited data.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're all about saving you money. So glad to have you on the fox side. mintmobile

  • Rated 2 out of 5 stars

    Cheaper isn’t always better…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash connectivity. Customer service seems non existent as well. I’d go with another provider. You get what you pay for?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage service...avoid like its Covid. Drops calls constantly and customer service is horrible. I've been through 2 sim cards and still have issues on a brand new phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t even deserve one star. The service is horrible. Constant dropped calls. Always no service. Never again. They got me with pay for 3 and get 3 for free. Thought I was getting a deal. Nope joke on me.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, this is not the experience we want you to have. Can you please give us a call at (800)-683-7392 so our expert Care team can provide further support? We look forward to making things right. mintmobile

  • Rated 5 out of 5 stars

    Official

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick pick up service is good got 3 months free so like $15 a month for unlimited 35gbs a month

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're so glad you took advantage of our holiday promo. Thanks for the five stars. mintmobile

  • Rated 2 out of 5 stars

    JUST BUY LOOKING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY 3 MONTH PLAN . SLOW WORK NETWORK. NEED A NETWORK SYSTEM FAST .BUT SLOW

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're sorry we haven't been a great fit. Please give us a call at (800)-683-7392 so our expert Care team can provide further support. We look forward to hearing from you. mintmobile

  • Rated 1 out of 5 stars

    Be careful on purchasing B3G3 promotion

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Buy 3 Get 3 months promotion for new customer (new phone #) and Mint Mobile never applied promotion. Happened on 2 accounts. Contacted MintMobile on numerous occasions, Mint said to follow up with BestBuy and BestBuy said to follow up with Mint.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry for the inconvenience here and would love to take a look into your purchase. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can check if you're eligible for 3 free months? mintmobile

  • Rated 1 out of 5 stars

    Not good for people in the country area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea if you DON’T live in the county. Map showed I would have service, nope! Had to switch back to AT&T and was out $97.00 because I couldn’t use the mint mobile SIM card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint and Best Buy would not honor this SIM card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure that you are a new customer when purchasing this. Both Mint and Best buy made it impossible for me to use this. Now I am out of $210 and I have a SIM card that I cannot use

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're truly sorry for any inconvenience we have caused you and we'd like to connect with you to sort things out. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make things right. mintmobile

  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 15gb plan but got sim with no plan on them. The store manager declined to offer refund or return. Will never shop at bestbuy

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Star, we're really sorry for the poor experience you've had with us and we'd love to get in touch to see what we can do to improve. Can you please reach out to us at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert Care agents can assist you? mintmobile

  • Rated 1 out of 5 stars

    These should be avoided unless you are activating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot load the time from this card onto your phone. You can only install a new sim card when your time runs out on your current contract. Do not bother buying these even though they seem to be a bargain.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're deeply sorry we didn't end up working out. We'd love to sit down and see where things went wrong. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 5 out of 5 stars

    reilable carrier as always

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mint service.the reliable carrier as always. Fast activation in 3 minutes

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad you're enjoyin' the fox side. mintmobile

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was notified that the price of my plan would increase in July. July just happens to be my renewal month. The plan would go from $90 every 3 months to $120 every 3 months. This was a dealbreaker. Then I found out that I could only stream at 480p. I was beyond disappointed. I immediately switched back to Tmobile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable plan for the ones who are using traditional carriers

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love to save you $$. Thanks for the five-star review. mintmobile

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work in my area. I was told the speeds were good and checked to see if coverage was good in my area and it said it was on the website but it was very slow I was getting around 2-3mbps which is very low compared to my previous service 80mbps+ definitely not worth my money unfortunately.

    No, I would not recommend this to a friend