Customers are positive about the phone plan's affordable price, reliable service, and sufficient data allowance for their needs. Many also appreciate the extensive coverage area and ease of use. However, some customers have expressed concerns regarding internet speed and signal strength in certain areas.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 183 reviews
Pros mentioned:
Service
Rated 5 out of 5 stars
great value for phone service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
watch for sales to save on great service with Mint
This reviewer received promo considerations or sweepstakes entry for writing a review.
At $15/mo, it was in my budget. However, the internet has been kind of spotty and slow. I’m wondering if other companies that have a plan around the same price would be better (Redpocket, etc.)
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Mint. It's the best value, and it works great on the T-Mobile network.
I haven't had much luck getting the referral bonuses, though. They stiffed me in the old referral system, and the new referral system isn't worth even thinking about.
We're glad you had a smooth experience, Elle. Thanks so much for taking the time to leave us a review.
Cons mentioned:
Signal strength
Rated 3 out of 5 stars
Not bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I first got the 3 months deal , it was good at first but then got this 12 months and it’s horrible, I usually end up not having service: signal for hours, I guess you get what you pay for.
This reviewer received promo considerations or sweepstakes entry for writing a review.
was a bit skeptical about mint mobile at the beginning, but using for a few days, internet speed is okay, but phone calls are smooth and clear, getting more for friends
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been happy with mint mobile service for three years. They are not the problem. I ordered in April 2025 the above card to refill my yearly mint plan. The card was never delivered by UPS and finally declared "lost."
I paid for the card with $120 worth of Best buy credit card points and paid remainder on PayPal. I have reached out to BB customer service many times for a full refund of each payment type. Each I was told the matter would be resolved within 72 hours to five business days. It hasn't and it's been months.
Hi there, We're really sorry to hear our product did not make it to you. We'd love to get in touch with you to see what we can do on our end to help out. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 or connect with us through our online chat platform at https://www.mintmobile.com/chat/?chatbot-open.
Rated 5 out of 5 stars
Mint sim card service very good and but it again
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mint sim card service very good and I tried NC, SC and Florida very good service
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This review has nothing to do with Best Buy. Mint Mobil is an economical phone plan thats hard to beat cost wise.
Phone service is great. However phone internet is another matter. Its downright horrendous and literally conetely unusable in many areas. Literally the worse cellphone internet Ive ever had. Seldomly it would work good. Many times it was slower than dialup internet or would simply crash from load times being so long. If you dont mind imternet pages taking 1 minute to 5 minutes to load well then Mint is for you. It ismt for me. I paid for a full year up fromt smd stuck with it since I paid for it. Dont do that!!! If you try Mint Mobile try it for a month or 2. Dont by 6 month plans or more.
I have heard from some that say they had decent speeds in a few big cities both most cities and every rural area all I have to say you wont be happy.
If all you need is phone call service and phone internet is not necessary at all well then Mint is a great plan.
I went through hours of support with them a dozen times includimg changing phone setting and sim cards. Complete waste of time.
As soon as I switched to another provider all problems were fixed.
Hi Robert, we're really sorry for the troubles you experienced and would love to connect with you to see what we can do about this. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
Rated 5 out of 5 stars
Good deal on Mint Mobile.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the new cell phone service. As a bonus, BestBuy had a nice discount on the price.