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Customer Ratings & Reviews

$75.00

Customer reviews

Rating 4.4 out of 5 stars with 3273 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the product's great price, excellent service, and strong coverage. They also appreciate the good data speeds, reliable network performance, and ease of use, including readily available 5G. However, a small number of customers encountered minor issues related to SIM card validity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,273 reviews
  • Rated 5 out of 5 stars

    Mint is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint mobile is the best phone carrier. Why pay others

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's facts. Thanks for this awesome review. mintmobile

  • Rated 2 out of 5 stars

    Poor choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very bad network patchy and poor. Further I couldn’t get this run on a LTE network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work in my area. I was told the speeds were good and checked to see if coverage was good in my area and it said it was on the website but it was very slow I was getting around 2-3mbps which is very low compared to my previous service 80mbps+ definitely not worth my money unfortunately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mint mobile expired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my second card the store ordered for me because the first was expired in 2022 surprise when the second came in it was also expired

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Colton, we're really sorry to hear about these issues with the sim card. Let's connect so we can ensure we get this right ASAP. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    Not Worth it! Don't buy it in Minot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile is a total joke in Minot ND. No reception hardly at all. Didn't matter what part of town it was. And Best Buy promoting it to work in Minot is pretty sad!

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're truly sorry for the service you have been experiencing and would love to get in touch with you ASAP to see what we can do. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    Would not recommend mint to anyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company is t what is states to be. I had nothing but trouble with this company. When I called to have things fixed they couldn't fixed it. I asked for a refund in the time frame and they refused my request. I don't recommend mint to anyone

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we are deeply sorry for this experience. We're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can look into this for you. mintmobile

  • Rated 1 out of 5 stars

    Poor Service from mint mobile in roaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad service of mobile im out of USA and the roaming donts works i wrote to service support and dont give any solution from this problem i waste my money.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Oh no, that sounds super frustrating. We'd love to get in touch with you to see what's going on here. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so someone from our Care team can help you out? mintmobile

  • Rated 1 out of 5 stars

    Unhappy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they don't tell you is that your provider is not happy to share with you how to unlock your phone! Now I had to pay someone else $90.00 to unlock it and wait up to 20 days for them to do it! VERY INCONVENIENT! It's not just as easy as 1-2-3!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid calling CSR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 hours over 12 agents to fix a purchase early January MInt Mobile... no resolution. I realized the lack of training and knowledge led to this type of "no service".

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, Our Care Team can handle this for you. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we’ll get right on it. mintmobile

  • Rated 1 out of 5 stars

    Unclear description

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't recieve 3 months free plan. This thing was not clear in the description.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Prasang, we're really sorry for the inconvenience this has caused you and we'd love to take a look into your case. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so our Care team can further assist you ASAP. mintmobile

  • Rated 1 out of 5 stars

    Buy from Mint Mobile direct, DO NOT BUY FROM BBUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy the mint mobile from they company's DIRECT website. Before that, I purchased this through Best BUY TWICE, and each time, the packets were fully closed, but NO SIM KIT inside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good network. False claims that it has good coverage in your area

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Jatin, we're so sorry we haven't been the best fit for you so far. We'd love to connect with you to take a look into what's going wrong. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    activate with in 45days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely forgot to activate after purchase. The sim was supposed to be activated with in 45 days not stamped date on the card. its been over 200 days now my purchase is worthless .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Work in Canada

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using Mint in the Toronto Ontario area, but the area doesn’t recognize both voice and data from the Mint SIM.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappoinred by this product.Never got a chance to use it.It does not work at all.I fee it is a scam

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really bummed to hear we didn't work out for you. We're always happy to connect to take a look at what happened. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    tilte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hung up on me when i asked for help let me out of here

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Linda, we're truly sorry for this rough experience you had with us and we're more than happy to re-connect with you to see how we can improve. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    Limited coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work in my zipcode cant contact anyone for refund had to default means of recovering my money

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Almoto, we're happy to look into your refund request for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you? mintmobile

  • Rated 1 out of 5 stars

    Weak signal, and call drops all the time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak signal even in the cities, and call drops all the time. I don’t recommend it as an emergency alternative.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Toby, we're really sorry for the service you're experiencing and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can chat please? mintmobile

  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this carrier, they suck over charge keep saying they haven't received the payment which they received three

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Ella, we're really bummed to hear we haven't been the best fit for you. Our team is standing by and would love to further assist you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kit has everything you need to use their service. Recommend

    I would recommend this to a friend