Customer Ratings & Reviews
- Model:
- MINT-SMALL-12
- SKU:
- 6022214
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent price and service of the Unlimited Phone Plan, along with its overall performance and ease of use. Many appreciate the unlimited data and reliable coverage, including 5G connectivity and strong signal strength. However, some customers have experienced slower than expected internet speeds and difficulties transferring their phone number. A few customers reported compatibility issues with the SIM card.
This summary was generated by AI based on customer reviews.
Cheap and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever for my family. Try it out. Great connect and high speed.
I would recommend this to a friendSave with Mint Mobile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Saved a lot of money by switching carriers
I would recommend this to a friend1Yr prepaid plan for phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is reliable; speed acceptable. Got this for my daughters unlocked cell phone,
I would recommend this to a friendi’ve switched
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i’ve switched to mint mobile! pick was so easy! store was clean!
I would recommend this to a friendwireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best value wireless plan available hands down.....
I would recommend this to a friendMint Mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for a great price! Very pleased with mint mobile.
I would recommend this to a friendEasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order online and Pick up is easy, Easy to set up and affordable
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine and save a lot of money. LTE does not slow down.
I would recommend this to a friend- Cons mentioned:Phone number
very poor service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have a choice to provide -ve rating. Mint mobile service is very very poor, randomly I don't even get ring for incoming calls. When I called customer service they asked to turn off call forwarding feature which I did but issue still persists. Even calls are getting failed when I'm in middle of conversation with someone. I'm in a area where any providers could get the best coverage. I had no issues with any of previous providers. Now im stuck with this service for a while, but I highly recommend NOT to use this service.
No, I would not recommend this to a friend Zero customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No customer service! Tried phone support 3 times and got nowhere. Tried finding a real live person to help, apparently supposed to be available in select Target stores, but we tried 6 different stores and no Mint Mobile rep at any of them.
No, I would not recommend this to a friendGreat choice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was amazing and unbeatable! I recommend it!
I would recommend this to a friendEasy Set up but I needed a better area of coverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coverage in my area was not very good. I was getting only 3G Service but overall the Sim Card installation and set up were very easy. If I had a better location, I would definitely have been a Huge Fan.
I would recommend this to a friendABSOLUTE GARBAGE!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I purchased the 90 day plan my data speeds have hovered around 0.5 MB/s. And that's when the data works at all. Mint Mobile said that I don't qualify for their "No questions asked" return policy since I got the sim card / plan from a retailer (the loudly touted return policy is only good if you buy directly from Mint). Best Buy has a no refund policy on sim card kits. I've called Mint Mobile something like six times (I've probably spent 3-4 hours on the phone with them) and get nothing but empty platitudes. As soon as I can afford it, I'll be switching back to my previous carrier.
No, I would not recommend this to a friendAttempted over 5 times to activate no LUCK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted over 5 times to activate and could not successfully port my number over, no success. Then they wouldn't issue new activation number or give refund. $180 gone
No, I would not recommend this to a friendOnly for major cities
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t have service. Only 1 bar and will toggle back and forth between working and not working
No, I would not recommend this to a friendMint Mobile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendReturns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed with returning the item. I got the store credit rather to get refund to original payment method
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're bummed to hear we weren't the best fit. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open. We're always happy to help.
Oh where oh where can it be
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an Easter gift. The plan was for it to arrive on April 22. It still hasn’t arrived. Fortunately Mint is having the same sale on their website for the same price. I was able to buy it there. The Mint service is excellent they stay with you on the phone until all issues are resolved. The service is the best I have experienced
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, Thanks so much for taking the time to leave us a review. We'd love to connect with you to see if there's anything we can do to improve your experience with us. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mint mobile is very good. It’s coverage is excellent
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for the five stars, Sash.
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would have the chance for the unlimited data but it got done after using 40gb of data
No, I would not recommend this to a friend