Customer Ratings & Reviews

The product is fine but having to order it online and it not being in the store anymore is stupid …

$15 is a great value for three months, but somehow missed the fine print about it going up to $25 after that. (Plus you have to pay for all three months in advance after the $15 thing runs out, so there's a $75 balloon payment coming.) I'll stick with them, for now, because it's still not a bad deal.

*^*CAUTION CAUTION CAUTION*^* ~Previous to Mint SIM card purchase, {(2) 3 mo. 10 GB - out approx $162!!!}, Mint CS assured me my phone {as per IMEI} & zip code were compatible with their service. The first time they assured me my phone would work. (lie). ~ activated 10/23/18, as per instructions included. Didn't work. · had to remove Mint Sim to call their CS for a fix. - I was instructed to enter a variety of codes in different locations & wait. (screenshots available). ~once it finally worked, service was spotty, at best. - red screen, 'emergency calls only'. (screenshots available). - phone calls rarely come through.   · I'm told, oftentimes, when people call my phone, they don't even get the option to leave me a message on my voicemail. Also, it doesn't ring, it's just dead air sound.    * this is very concerning for me, BC I am on a new medical device & I'm having a difficult time regulating it with my doctor & those involved with my care. ~Data and Wi-Fi issues: - a phone call, I'm morning options aren't even an option. - on the occasion, when I can get it to connect, it disconnects. (looking things up online, I'm constantly told I'm offline). (pics available). - when I can access an online connection, I can move quicker, crawling backwards then the data speed allows. ~my screen freezes and doesn't respond, even trying to shut it off and restart, that isn't an option, BC it's frozen. ~before purchasing a new phone, as per advice from many Mint CS, I called Mint to confirm my new phone would be compatible {while at Best Buy on Black Friday, I was assured that the Moto X4 would be}, BC they told me I needed one. (recording available). *** please note, I have been in contact, repeatedly, with Mint Mobile CS before and during my service began. I've got recorded phone calls and pictures to prove all of this. Along with a report from Best Buy's Geek Squad. I wound up having to exchange the Moto X4, & two other phones, the following Monday, all during the same visit. None of them would work with the Mint SIM card in. (Best Buy Geek Squad report available) No solution has been provided, hence the reason I am now coming to social media. I may have been robbed, by Mint mobile, but I believe in the good in people. Therefore, I will not let this break me. I feel that if I can save just one person with this information, that will help me to feel better. I haven't worked  in more than 7 1/2 years, due to a bad accident, so I will be paying for this charge on my credit card for a long time.

I got this plan because I had a landline that I rarely used as part of an internet plan. To top that off I was constantly getting unwanted calls from telemarketers, sales people etc that were not supposed to have my number. But I'm old school in that I need a back up phone at home. So I dropped the landline and got this Mint plan. It was almost half the cost of my landline and being a smart phone it has many more features than my cordless landline phone. Also I don't get any unwanted calls ... not a one. At the moment you can't bet this deal.

Switched over back in December. I love the service and the savings that came with it

Changed from sprint to mint. Saved money!!! Great value and good network, No issue at all.

See above other then that its good came from simple mobile

Mint is the best. Two paws WAY up. And I’m glad that BestBuy had a sim!

I have had Straight Talk for the last decade almost and finally got fed up with their outdated app and website. Mint Mobile is so much more user friendly and cheaper, so I am very happy.

Great price for 6 month plan, change my plan from another telecom to.mint

Smooth setup and pickup process. Placed order at midnight and picked up the following afternoon

Very pleased with the service. I highly recommend Mint Mobile.

So far, so good!! going on two months... No activation fees or surprise charges like other mobile servers. I'm only on one line, so it's perfect! whereas, others want you to be on two or more lines and charge you to activate them!!!

Okay for texting and calling. Not the best coverage in the boonies. Five gigabytes data hotspot limit. Technically it’s “unlimited” but after five gigs it slow. Sloooow. Suh-loh-wuh.

I want to qualify my 5 star rating;I am going with 4.7 rate. Not the company,not the service. The making contact can be a minor inconvenience.all in all, of this is an experiment I say try this.

Mint mobil has tured out to be a great thing, the phone service works fine, had a rough patch in the beginning just make sure ypur auto switch yo wifo at home is on or it will eat that 4g data ip way too fast otherwise its great.

I'm very happy, as it is affordable and gives you the quality of services at par with T-Mobile. If they launch perks like T-Mobile, it will be a great value addition to the mint mobile service. Cons: Sometimes data doesn't work in roaming to other states of US. No international roaming.

They use t mobile network, a great deal! highly recommend!

I bought this item at Best Buy on behalf of a wireless firm. I do not know what value to Best Buy I am able to give. I bought it online, had it delivered to your store and picked it up. That is all the contact I had.

Instead of adding a 4th line under my TMobile plan, I opted to use a prepaid new line and test out Mint Mobile. This is for business purposes, not a personal phone so calls will be to/from clients. I activated the new number and used an existing iPhone SE (2020) and the SIM card-by-mail. Activation on the reset iPhone SE was easy, but a big problem we did not anticipate is CALLER ID. The old owners' names associated with our new phone number show up in caller ID when placing calls. Plus, we are already getting text spam for yet another prior owner of the phone number. So "new numbers" issued by Mint are old TMobile numbers, recycled and not "fresh" as Mint said they were. After a gruelling 90-min with non-US-based tech support , they eventually figured out that they could activate a caller ID name change (takes up to 3 days) to read "Wireless Carrier" for the caller ID. Unfortunately they cannot apply any names, which is not their fault but based on network limits. Since everyone screens their calls and text messages relying on Caller ID, this may be a short-lived "new line" with Mint. ;(