Customer Ratings & Reviews
- Model:
- MINT-SMALL-12
- SKU:
- 6022214
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the product's excellent price, great service, and overall performance, frequently praising its unlimited data, user-friendly design, and strong coverage. They also appreciate its reliable 5G connectivity and signal strength. However, some users have noted occasional slower internet speeds and minor difficulties with phone number porting or SIM card compatibility.
This summary was generated by AI based on customer reviews.
Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal. They just increased the high speed data to 40 gb per month for the same $30 a month. I was paying $30 a month for 5 gb elsewhere.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .That's how it's done on the fox side. So glad to have you aboard, Debra.
- Pros mentioned:Ease of use
easy to install Mint simcard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and clear instructions. Competitive price.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks so much for the five stars. We're so glad we've been working out for you.
My first internet package in USA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. the internet always fast.. but someplaces like Sedona got no line but its ok..
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We appreciate your review. Please feel free to give us a call at (800)-683-7392 if you ever have any questions or concerns.
- Cons mentioned:Internet speed
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's enough to get the job done most of the time provided you are not a heavy internet user.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Glad to see you on the fox side, Zachary. Thanks for the five-star review.
SIM card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is fine but having to order it online and it not being in the store anymore is stupid …
I would recommend this to a friend- Pros mentioned:Overall performance
Great Value Cell Phone service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and the customer service at the Best Buy in Woodbridge was outstanding.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Awesome. We're thrilled to hear you had an awesome in-store experience and have been enjoying our service. 😁
- Pros mentioned:Service
Best switch ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switched over back in December. I love the service and the savings that came with it
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're glad to see ya on the fox side. 🤘
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth setup and pickup process. Placed order at midnight and picked up the following afternoon
I would recommend this to a friend- Cons mentioned:Internet speed
Hotspot limit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for texting and calling. Not the best coverage in the boonies. Five gigabytes data hotspot limit. Technically it’s “unlimited” but after five gigs it slow. Sloooow. Suh-loh-wuh.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for your feedback, Hank. Should you have any questions or concerns with our service, just give us a call at (800)-683-7392 and we'll be right with you.
return phone card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I said before what I received looks exactly like what I got when I first signed up. I don;r know what it is. Looks like a three month sim card. I want to return it for a full refund. How do I do that? R.A. Pfisterer
No, I would not recommend this to a friendPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it to be one of the best wireless plans out here now days the yearly subscription I think it's one of the best options what you pay yearly other places charging monthly so one of the best products I've had used
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're glad you took advantage of our yearly plan. Enjoy the no bill chill life.
Best price ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As long as you own a decent phone this plan is the best. No obama phones work.
I would recommend this to a friend- Pros mentioned:Service
Buy directly from Mint NOT Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mint has great service. Very satisfied with Mint Mobile. Dont buy your starter kit from Best Buy. If for some reason you need to return they will NOT refund you. If you buy directly from Mint Mobile they will refund you with no problem. Its a lot easier dealing with Mint. Ive had other issues with returns at Best Buy. Not worth the hassle dealing directly with Best Buy.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Caroline, we're sorry to hear we didn't end up being a great fit. We'd love to get in touch to see what went wrong. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Unauthorized Charges & No Refund
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with Mint Mobile. I used my phone number for only four months, yet they continued to charge me without my approval. Despite multiple attempts to contact customer support, no one provided a proper resolution, and they refused to issue a refund. It is completely unacceptable for a company to charge customers without proper communication or authorization. The lack of accountability and customer support has been frustrating. I do not recommend Mint Mobile to anyone looking for a reliable and trustworthy service provider.
No, I would not recommend this to a friend- Cons mentioned:Internet speed
Don't do it you will regret it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont do it. It says unlimited but once you pass 40 GB of data you get reduced down to 15 kbps. I can't even use most of my apps now because the data is so slow and I still have 2 weeks left till it rolls to the new month. Don't let them fool you into believing it will be great because it's not. Thanks Ryan Reynolds.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi, We're disappointed to hear that we weren't the perfect match for you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. We'd love to see how we can improve your experience with us.
Works perfectly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have the whole family on it. Switched from ATT and GOOGLE FI
I would recommend this to a friendMint is Trash!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mint is completely Trash!!! Just went to an NBA game where my wife and I had completely disabled phones for 3 hours. You think deprioritized data doesn’t matter?!?!? Try going somewhere with a large group of people. Never ever again!!! You get what you pay for and this is trash. If you don’t like it after 7 days. Guess what no refund for the 6 months of garbage you paid for.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're really sorry for this experience, Austin. We're always happy to take a look at any way of improving our service in your area. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Mint Mobile....Meh....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be much better if Mint's prices "included" all taxes and fees in the advertised price.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We hear ya. We'd love to sit down and discuss our pricing with you if you'd like. Just give us a call at (800)-683-7392 and one of our expert agents will be right with you.
SLOW/INCONSISTENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service with major quality issues. You get what you pay for. I would highly recommend avoiding unless you dont mind horrible/slow service.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, We're truly sorry to hear we have not been the best fit and we'd love to connect with you ASAP to see what we can do to get things turned around. Can you please give us a call? Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. We're looking forward to hearing from you.
Don't do it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service. So bad I gave up and accepted the lost not only of my money but also my time. Priceless!!! Mint sounds like a great deal until you discover the poor customer service. Service still matters. A deal is only valuable when it works. Mint does not work for me. Good Luck!!!
No, I would not recommend this to a friend