Customer Ratings & Reviews

I could not get it to work. Requires tech support.

Easy set up. Took less than five minutes to set up and have a my new cell number

Not satisfied with service. I was really hoping it would be as good as advertised

Good to verify coverage, but not enough data to run any meaningful speed tests for 5G.

I know Mint Mobile has cheaper phone plans than other carriers. Not sure about the reliability of its cell coverage.

Good for trying out with Mint, but Mint is not stable in my area. I do not know why, but the signal is weak sometimes.

App would not update my email address. Called and support said they'd enter it. Entered it wrong so I couldn't verify then said they couldn't help me because they couldn't verify me. Stole 6 more months of contracts because I couldn't find the receipt because I don't remember what my total was or purchase date and they wouldn't help with that either.

Easy set up and real person to talk to if needed with free phone number

It was for my brother. He lives in Europe. All this did was a temporary Sim card that was for 1 week. We had to have the company send us a new Sim card. We had 2 new phone numbers within 1 week and about 3 hours on the phone to clear this all up. The sales representative at the store said it would work right out of the box. So no it was more of a pain than necessary.

Its actually a pretty good plan to use. Its fast and runs on tmobile.

I was told this would work in Mexico. It didn't I had seven day trial and due to unforseen circumstances, I used it up in one day. i was required to buy 3 months. The goal to use on the cruise, was entirely wasted as it didn't work at all .

I couldn't get it to work within the seven day period. So that was a waste of money. I'll try it one more time. I would suggest people get the "visible" solution which uses the Verizon network. and they actually have customer service

Good option if you guys are looking for short term alternatives Lowest prepaid service plan and works fine

I would not go with Mint Mobile if you value your sanity. Their service is atrocious, and not a good deal at any price. I have a 5G phone and roughly 20% of the time in my area, I have NO DATA SERVICE at all. About 5% of the time, I have NO PHONE SERVICE at all. The same holds true for wife and daughter. I am regularly downgraded to 2G (Edge) for hours on end, multiple times per day, despite living in a major metropolitan area, well within their supposed coverage map.

Not great service but it's good if you need temporary access.

best buy's service is great, it always has been in my experience however mint mobile is not. they use deceptive means targeted at 55+ age group. claiming they will get services for 15 a month, what they dont tell you is that you have to buy an entire year for that price. its deceptive and its targeting seniors. i recommend tello as there service is straight forward, cheap, and excellent tech service

Service was bad speed was slow price was good but when Internet is slow not worth it

I use mint mobile in one of my phones, and am happy with it. But for some reason I wasn't able to set mint up in another phone using this particular card. I will try again, using another card.

Frustrating trying to set up the system with the Sim card but the service isn’t that bad set up was too much to go through. That’s why I gave it a lower rating.

The amount they said they offer is both ways, incoming and outgoing calls.