Customer Ratings & Reviews

It was for my brother. He lives in Europe. All this did was a temporary Sim card that was for 1 week. We had to have the company send us a new Sim card. We had 2 new phone numbers within 1 week and about 3 hours on the phone to clear this all up. The sales representative at the store said it would work right out of the box. So no it was more of a pain than necessary.

I couldn't get it to work within the seven day period. So that was a waste of money. I'll try it one more time. I would suggest people get the "visible" solution which uses the Verizon network. and they actually have customer service

Not great service but it's good if you need temporary access.

I would not go with Mint Mobile if you value your sanity. Their service is atrocious, and not a good deal at any price. I have a 5G phone and roughly 20% of the time in my area, I have NO DATA SERVICE at all. About 5% of the time, I have NO PHONE SERVICE at all. The same holds true for wife and daughter. I am regularly downgraded to 2G (Edge) for hours on end, multiple times per day, despite living in a major metropolitan area, well within their supposed coverage map.

best buy's service is great, it always has been in my experience however mint mobile is not. they use deceptive means targeted at 55+ age group. claiming they will get services for 15 a month, what they dont tell you is that you have to buy an entire year for that price. its deceptive and its targeting seniors. i recommend tello as there service is straight forward, cheap, and excellent tech service

Service was bad speed was slow price was good but when Internet is slow not worth it

The amount they said they offer is both ways, incoming and outgoing calls.

I use mint mobile in one of my phones, and am happy with it. But for some reason I wasn't able to set mint up in another phone using this particular card. I will try again, using another card.

Frustrating trying to set up the system with the Sim card but the service isn’t that bad set up was too much to go through. That’s why I gave it a lower rating.

I was not pleased with the Mint mobile sim kit with 7 day trial. I purchased item because I was out of data and a few days shy of next billing cycle on my primary phone plan. It said trial included talk, text and data. The data was just a couple of megabytes but I assumed that would suffice for a few days at least. I was not even using data, no internet browser was even opened while completing the activation it notified me I had used all provided data. I HAD NOT EVEN FINISHED ACTIVATION which was no longer than 5 mins if that. A total waste of money so if your looking for 7 days of data look elsewhere it was on the upwards of 5 mins worth on THEIR activation site

Disappointed on how this works and didn't work. Purhase included two sim cards which I thought was strange. The first is required and they assign a new number to it. Then you have 7 days as a trial with 250 min, 250 txt and 250 mb. After that you must use the second sim to purchase a minimum of 3 months of one of their plans. The new number is inconvenient when you want to make and receive calls and have the other party not know it is you. Next issue I had was they weren't about to port my fully-owned, unlocked and compatible phone telling me I had to wait until the existing service I had expired. So what happens if that old plan doesn't expire before the 7 day trial is up? Well you have to an etirely new problem.

Got little use out of it. It sent texts and then stopped. The company said my phone was locked. If so, how did it send any texts?

I decided to try mint Mobile service since are running a promotion. Anyway my experience was a joke. In the packaging it states if you want keep the service you just keep the same SIM. Not true. I spoke with 3 different agents and they told me I needed a new one. Mint was never able to start the service with a plan.

Service was ok until I tried to upgrade to more data. Talking to some East Asian was an impossible task. Gave up. Buy services from some company that speaks and understands American English. .

Works great for a kids phone! Easy setup and no issues.

[Employee of bestbuy] Network is pretty bad and not compatible with few mobiles

Good product for a trial but 3G service for Mint Mobile very unreliable

I got the trial for the purpose of trying the personal hotspot using my iPhone, but it says to contact Mint Mobile to activate. After calling them, being transferred twice, and being on hold for a while, they informed me that the personal hotspot feature isn't available on the trial SIM. I must pay for the regular service to access that. That should be posted in the description prior to buying. Besides that, there service coverage seemed poor.

The Mint Mobile - Prepaid SIM Card Starter Kit is an option to consider.

It took my number and can’t use it unless I register to a plan that cost way too much.Its a trap.dont use any trial SIM card from mint