Customer Ratings & Reviews
- Model:
- MINT-STKIT02
- |
- SKU:
- 6310601
Customer reviews
Rating 4.4 out of 5 stars with 926 reviews
(926 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Prepaid SIM Card Starter Kit for its affordability, ease of use, and reliable service. Many users appreciate its compatibility across different phones and the seamless activation process. The network coverage and speed are frequently praised, with some noting the fast 5G connectivity. Overall, the SIM card provides a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Mint mobile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get unlimited itll be so much cheaper in the long run
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks so much for your feedback, Karma. Please feel free to give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you ever have any questions or concerns about our service.
Rated 2 out of 5 stars
No network is bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this trail sim card. Out going is working and incoming is not working i called the customer car and asked me to enable wifi still it did not work at all.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not as good for small town
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One bar service and when test with speed, it was less than 3Mbps up and 0.2 down. Call is fine. I would not recommend this for anyone living in a small town.
No, I would not recommend this to a friendRated 3 out of 5 stars
New Mobile Plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked the way it was supposed to work. I was satisfied.
I would recommend this to a friendRated 1 out of 5 stars
Terrible Terrible phone service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay out of this carrier. I switched to Mint Mobile because of the price but it has terrible service in my area ( Milwaukee). Drop calls, missing calls, no voice mail notification are some of the pain I gone through during 3 months service
No, I would not recommend this to a friendRated 1 out of 5 stars
Mint Cell Service South Florida Post Pandemic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used MINT mobile before for a long time and they were really good cheap service for unlocked phones before the pandemic. After the pandemic and the Sprint merger their service got really bad. I don't recommend this NVMO anymore in the South Florida area it is too unreliable and slow.
No, I would not recommend this to a friendRated 2 out of 5 stars
no service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that we had no service at our house with Mint Moble. I was looking forward to try them out.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we are truly sorry we weren't a great fit. We'd like to connect with you to look into ways of improving our service in your area. Can you please give us a call at
(800)-683-7392 so our Care team can look into this?
Rated 2 out of 5 stars
MINT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok for a trial, so you can see its going to be ok
I would recommend this to a friendRated 2 out of 5 stars
Easy to try
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy way to try the network. However, the trial sim worked better than the real sim. I am not sure why but that was my experience
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted my time trying to connect with my phone. Could never connect
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry to hear we didn't work out for you. We'd love to connect with you to see what we can do to make things right. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We're always happy to help.
Rated 2 out of 5 stars
Not Easy to Switch from Boost to Mint Service...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fault to Mint, but Boost wouldn't let me unlock my phone with them until i owned/used my current phone for at least a year. What kinda BS is that?
I would recommend this to a friendRated 2 out of 5 stars
Sim works as described except
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't tell you you can't activate it as a replacement sim anywhere in the description.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're truly sorry for any confusion, Krenz. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can sort this out for you. We're looking forward to assisting you.
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. The activation number to get the service is in tiny light grey print on a white background. The most important number on the supplied card is in tiny print while a cartoon character takes up much of one side of the supplied plastic card. Customer service was no help. A horrible experience.
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you pay for?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried Mint. In our area, if doesn't work very well.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're always happy to look into improving our service for you. Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Rated 1 out of 5 stars
Terrible Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Mobile service sucked. Then came to find out that they cancelled my service which I paid $60.00 for. Will be calling for a full refund from Mint Mobile.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Rodney, we're sorry for any inconvenience and would love to get in touch with you ASAP to see how we can get this fixed up. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Rated 1 out of 5 stars
.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The network is pretty bad and getting activation is challenging
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Preethi, we're really sorry for the service you have been experiencing and we'd love to take a look at how we can get this improved for you ASAP. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 or connect with us through our online chat platform at https://www.mintmobile.com/chat/?chatbot-open.
Rated 1 out of 5 stars
Mint Misery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone support, throttled speed to less than 1/2 mbs. Thought it was a great deal until I experienced the reality
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really bummed to hear we didn't end up being the best fit. Our team of expert agents are standing by and would love to take a look into your experience with us. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Rated 1 out of 5 stars
Help desk is useless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sim card my work and the trial may be great, but I wouldn't know. I tried to use the help desk & got zero help. Be wary of this card
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Caren, we're so sorry for the issue you experienced with our service. Our team would love to connect with you to see how we can move forward. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 and we'll be right with you.
Rated 1 out of 5 stars
MINT MOBILE SIM
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy no longer activates these sims and help line from Mint Mobile was no help in get this sim to work on a Galaxy A52 5g Unlocked cell which I bought from Best Buy. Was a waist of time with no help in getting this sim activated.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're deeply sorry for any difficulty this experience has caused you. We'd love to get in touch with you to make things right. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you.
Rated 1 out of 5 stars
Data finished after one day.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Data finished after one day using this plan this didn't make sense.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Collette, we're really sorry about what happened here and we'd love to get in touch so we can see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? We're looking forward to assisting you.

![**YOUR 7 DAY TRIAL INCLUDES:**
- 250MB DATA
- 250 MINUTES
- 250 TEXTS
**TEMPORARY NUMBER:**
[Your Temporary Number]
**HOW IT WORKS:**
1. Scan the QR code to download the Mint Mobile app.
2. Bring your SIM card and insert it into your phone.
3. Open the app and follow the instructions to activate your trial.
**STEP 1:**
Scan the QR code to download the Mint Mobile app.
**STEP 2:**
Use the ACTIVATE code on the back of this card to activate your trial.
**STEP 3:**
Punch out the SIM card and insert it into your phone.
**YOUR CUSTOMER CARE CARES:**
- mintmobile.com/chat
- mintmobile.com/help
- 800-682-7392 (Mon-Sun, 6am-7pm PST)
- @mintmobilecares (Twitter)
- #mintmobilecares (Instagram)
**LET'S DO THIS**
**"You can save hundreds of dollars a year..."**
- MINI MOBILE
**mintmobile.com**](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/68288467-7594-4a04-9e31-7a8edba68dfe.jpg;maxHeight=54;maxWidth=54;format=webp)









