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Customer Ratings & Reviews

$2.00

Customer reviews

Rating 4.4 out of 5 stars with 917 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers highly value the Prepaid SIM Card Starter Kit for its affordability, ease of use, and reliable service. Many users appreciate its compatibility across different phones and the seamless activation process. The network coverage and speed are frequently praised, with some noting the fast 5G connectivity. Overall, the SIM card provides a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 917 reviews
  • Rated 2 out of 5 stars

    Easy to try

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy way to try the network. However, the trial sim worked better than the real sim. I am not sure why but that was my experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The network is pretty bad and getting activation is challenging

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Preethi, we're really sorry for the service you have been experiencing and we'd love to take a look at how we can get this improved for you ASAP. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 or connect with us through our online chat platform at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    Terrible Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile service sucked. Then came to find out that they cancelled my service which I paid $60.00 for. Will be calling for a full refund from Mint Mobile.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Rodney, we're sorry for any inconvenience and would love to get in touch with you ASAP to see how we can get this fixed up. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 2 out of 5 stars

    Not Easy to Switch from Boost to Mint Service...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fault to Mint, but Boost wouldn't let me unlock my phone with them until i owned/used my current phone for at least a year. What kinda BS is that?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Mint. In our area, if doesn't work very well.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're always happy to look into improving our service for you. Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 2 out of 5 stars

    Sim works as described except

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't tell you you can't activate it as a replacement sim anywhere in the description.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're truly sorry for any confusion, Krenz. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can sort this out for you. We're looking forward to assisting you. mintmobile

  • Rated 1 out of 5 stars

    Help desk is useless.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sim card my work and the trial may be great, but I wouldn't know. I tried to use the help desk & got zero help. Be wary of this card

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Caren, we're so sorry for the issue you experienced with our service. Our team would love to connect with you to see how we can move forward. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Mint Misery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone support, throttled speed to less than 1/2 mbs. Thought it was a great deal until I experienced the reality

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really bummed to hear we didn't end up being the best fit. Our team of expert agents are standing by and would love to take a look into your experience with us. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. The activation number to get the service is in tiny light grey print on a white background. The most important number on the supplied card is in tiny print while a cartoon character takes up much of one side of the supplied plastic card. Customer service was no help. A horrible experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Data finished after one day.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data finished after one day using this plan this didn't make sense.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Collette, we're really sorry about what happened here and we'd love to get in touch so we can see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? We're looking forward to assisting you. mintmobile

  • Rated 1 out of 5 stars

    MINT MOBILE SIM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy no longer activates these sims and help line from Mint Mobile was no help in get this sim to work on a Galaxy A52 5g Unlocked cell which I bought from Best Buy. Was a waist of time with no help in getting this sim activated.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're deeply sorry for any difficulty this experience has caused you. We'd love to get in touch with you to make things right. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Free

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this carrier so it was useless for me.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're bummed to hear we didn't work out for you. Our Care team is standing by and is always happy to look into any issue you experienced. You can reach us by phone at (800)-683-7392 or by utilizing our online chat service available at https://www.mintmobile.com/chat/?chatbot-open mintmobile

  • Rated 2 out of 5 stars

    Mint card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good service in my area. Had some issues with my voicemail too.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Aleph, we are truly sorry for the inconveniences we caused you. We'd like to get in touch with you to make things right. Mind giving us a call at (800)-683-7392 so our expert Care team can chat with you? mintmobile

  • Rated 1 out of 5 stars

    Mint mobile sucks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst service ever, Unable to even sign up, impossible to speak with anyone, chats with non-English speakers is still non communications. not able to use the three month as the one week sign up was a No -go.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're really bummed to hear we didn't meet your expectations and would love to get in touch to make sure we get your experience with us turned around. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert Care agents can provide further support. mintmobile

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I purchased it for my friend coming from South Korea.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five-star review, Deep. We're thrilled to hear you're enjoying our service. mintmobile

  • Rated 2 out of 5 stars

    Not compatible with all phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my international phone, and the item is not returnable either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked As Advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised, haven't signed up for full plan as yet though.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars. Please feel free to give us a call at (800)-683-7392 if you have any questions about your renewal. mintmobile

  • Rated 1 out of 5 stars

    no port out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good for port out service, minimum plan is at least 3 month. after paying $45 for 3 months they will raise the price to $75 for 3 months if you want to keep the service.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Mikey, you can lock in our lowest rates with our 12 month plan. We'd love to sit down with you to address any concerns or issues you may be experiencing. Please give us a call at (800)-683-7392 so one of our agents can help you out. mintmobile

  • Rated 2 out of 5 stars

    burned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the card did not work and I couldn't return it because It was opened

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Blacksburg it is the absolute worst. I only got network signals in few places. There is no point buying what I can’t enjoy.

    No, I would not recommend this to a friend