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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 926 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the Prepaid SIM Card Starter Kit for its affordability, ease of use, and reliable service. Many users appreciate its compatibility across different phones and the seamless activation process. The network coverage and speed are frequently praised, with some noting the fast 5G connectivity. Overall, the SIM card provides a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 926 reviews
  • Rated 2 out of 5 stars

    Mint card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good service in my area. Had some issues with my voicemail too.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Aleph, we are truly sorry for the inconveniences we caused you. We'd like to get in touch with you to make things right. Mind giving us a call at (800)-683-7392 so our expert Care team can chat with you? mintmobile

  • Rated 1 out of 5 stars

    Mint mobile sucks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst service ever, Unable to even sign up, impossible to speak with anyone, chats with non-English speakers is still non communications. not able to use the three month as the one week sign up was a No -go.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're really bummed to hear we didn't meet your expectations and would love to get in touch to make sure we get your experience with us turned around. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert Care agents can provide further support. mintmobile

  • Rated 2 out of 5 stars

    Not compatible with all phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my international phone, and the item is not returnable either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I purchased it for my friend coming from South Korea.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five-star review, Deep. We're thrilled to hear you're enjoying our service. mintmobile

  • Rated 2 out of 5 stars

    burned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the card did not work and I couldn't return it because It was opened

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy T-Mobile coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical lousy T-Mobile service If you want good coverage the only carrier that will Cover you and is the least expensive that actually would be visible going back to visible mobile this services is a joke’ Worse than sprint

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked As Advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised, haven't signed up for full plan as yet though.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars. Please feel free to give us a call at (800)-683-7392 if you have any questions about your renewal. mintmobile

  • Rated 1 out of 5 stars

    no port out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good for port out service, minimum plan is at least 3 month. after paying $45 for 3 months they will raise the price to $75 for 3 months if you want to keep the service.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Mikey, you can lock in our lowest rates with our 12 month plan. We'd love to sit down with you to address any concerns or issues you may be experiencing. Please give us a call at (800)-683-7392 so one of our agents can help you out. mintmobile

  • Rated 1 out of 5 stars

    Free

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this carrier so it was useless for me.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're bummed to hear we didn't work out for you. Our Care team is standing by and is always happy to look into any issue you experienced. You can reach us by phone at (800)-683-7392 or by utilizing our online chat service available at https://www.mintmobile.com/chat/?chatbot-open mintmobile

  • Rated 2 out of 5 stars

    Mehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how to use it. $5 credit is not enough for data

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Blacksburg it is the absolute worst. I only got network signals in few places. There is no point buying what I can’t enjoy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sim card to try for the first time. A bit lower monthly.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars, BradJames. mintmobile

  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 cards for 46 USD that did not work in Canada.Both Best Buy and Mint refuse to reimburse. Shame on you both

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Shimon, unfortunately our service is not available in Canada. We're really sorry we're not a fit for you and we're happy to check if your purchase qualifies for a refund. Just call us at (800)-683-7392 and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Mint sim card kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this sim card kit on the salesperson's advice, I got it home and couldn't use it then it wasn't worth the trip to return it. It would have cost more in gas...

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're happy to look into this for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can get this fixed up for ya. mintmobile

  • Rated 1 out of 5 stars

    Sold a service that would never work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered and suggested this service by employee it turns out it doesn't even service Colorado so or at least not The general Denver metro area

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we are truly sorry we haven't been a great fit. Our Care team is standing by and ready to look into ways of improving our service in your area. Please give us a call at (800)-683-7392 so we can look into this for you. mintmobile

  • Rated 1 out of 5 stars

    Product fine. Collection in store was PATHETIC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the last one in the store, 20 miles away. I waited for 45 minutes in the store while the crack team tried to find it? The store was practically empty on a Tuesday afternoon. No-one apologized or was helpful. I won't bother again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SIM is temp. Terrible in my area. No 4g or 5g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIM is temp. Service is terrible in my area. 5g? not even v1 DSL speed.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Really sorry we haven't been working out for you. We're happy to get in touch and see if there's anything we can do to improve our service in your area. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Bad SIM card.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have enough knowledge about the product and they couldn't explain the compatibility.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service do not recommend they will not give u support when needed even after 300 hours of time spent trying to understand what’s happening with your account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint Sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sim doesn’t have a monthly load option. I told the staff that I’ll just be in the US for 3 weeks

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Mayette, we're sorry for any inconvenience this has caused you and we're more than happy to see if we have any other options available. Can you please give our Care team a call at (800)-683-7392 so we can further assist you? mintmobile