Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$2.00

Customer reviews

Rating 4.4 out of 5 stars with 917 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers highly value the Prepaid SIM Card Starter Kit for its affordability, ease of use, and reliable service. Many users appreciate its compatibility across different phones and the seamless activation process. The network coverage and speed are frequently praised, with some noting the fast 5G connectivity. Overall, the SIM card provides a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 917 reviews
  • Rated 1 out of 5 stars

    Lousy T-Mobile coverage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical lousy T-Mobile service If you want good coverage the only carrier that will Cover you and is the least expensive that actually would be visible going back to visible mobile this services is a joke’ Worse than sprint

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sim card to try for the first time. A bit lower monthly.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars, BradJames. mintmobile

  • Rated 2 out of 5 stars

    Mehh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how to use it. $5 credit is not enough for data

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 cards for 46 USD that did not work in Canada.Both Best Buy and Mint refuse to reimburse. Shame on you both

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Shimon, unfortunately our service is not available in Canada. We're really sorry we're not a fit for you and we're happy to check if your purchase qualifies for a refund. Just call us at (800)-683-7392 and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Mint sim card kit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this sim card kit on the salesperson's advice, I got it home and couldn't use it then it wasn't worth the trip to return it. It would have cost more in gas...

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're happy to look into this for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can get this fixed up for ya. mintmobile

  • Rated 1 out of 5 stars

    Sold a service that would never work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered and suggested this service by employee it turns out it doesn't even service Colorado so or at least not The general Denver metro area

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we are truly sorry we haven't been a great fit. Our Care team is standing by and ready to look into ways of improving our service in your area. Please give us a call at (800)-683-7392 so we can look into this for you. mintmobile

  • Rated 1 out of 5 stars

    Product fine. Collection in store was PATHETIC!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the last one in the store, 20 miles away. I waited for 45 minutes in the store while the crack team tried to find it? The store was practically empty on a Tuesday afternoon. No-one apologized or was helpful. I won't bother again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SIM is temp. Terrible in my area. No 4g or 5g

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIM is temp. Service is terrible in my area. 5g? not even v1 DSL speed.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Really sorry we haven't been working out for you. We're happy to get in touch and see if there's anything we can do to improve our service in your area. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Bad SIM card.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have enough knowledge about the product and they couldn't explain the compatibility.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint Sim

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sim doesn’t have a monthly load option. I told the staff that I’ll just be in the US for 3 weeks

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Mayette, we're sorry for any inconvenience this has caused you and we're more than happy to see if we have any other options available. Can you please give our Care team a call at (800)-683-7392 so we can further assist you? mintmobile

  • Rated 1 out of 5 stars

    Stay away

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service do not recommend they will not give u support when needed even after 300 hours of time spent trying to understand what’s happening with your account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash service through t-mobile only it's worse than t-mobile please don't waste your money go with total wireless instead 2 lines unlimited for.60.00 on verizon towers amazing service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lack of commitment required with this new company .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless lack of towers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Towers were down when I trialed and they refused to extend it so never got to use it.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Patch, we're really bummed to hear you weren't able to give our service a proper test run. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can see what we can do. mintmobile

  • Rated 5 out of 5 stars

    New service, so let's see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good so far. I haven't had it very long yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth three months in advance. Better go with another company

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're sorry we haven't been a great fit. We'd love to get in touch with you to see what we can do. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Nada experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a bad experience with mint Mobile, poor care and

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No in 15904

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No service in 15904 at all good luck I tried and gave it a chance but no go at all

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Bobb, we're super sorry for the service issues you're experiencing. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and one of our expert agents will take a look into any possible ways to improve our service in your area. mintmobile

  • Rated 1 out of 5 stars

    It just sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint could never get the service up and working properly ever after being on the phone with them for over a hour

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint has absolutely horrible service. The customer support are just as awful I would have switched had they been better.

    No, I would not recommend this to a friend