Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$2.00

Customer reviews

Rating 4.4 out of 5 stars with 917 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers highly value the Prepaid SIM Card Starter Kit for its affordability, ease of use, and reliable service. Many users appreciate its compatibility across different phones and the seamless activation process. The network coverage and speed are frequently praised, with some noting the fast 5G connectivity. Overall, the SIM card provides a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-917 of 917 reviews
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy dealing with mint in my one year experience. Also comes with sim tray removal tool. Win, win.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      You tell 'em. Thanks so much for leaving us five stars. mintmobile

  • Rated 3 out of 5 stars

    good with best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mislead by company (MINT)so no fault of best buy needed more

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Doy, We'd love to get in touch with you to learn more about your experience with us. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Great help from the staff in finding product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mint mobile sim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted everyone to buy from Best Buy. Mint is always there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and useful, I recommend all traveler to try it out

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      You tell 'em. Thanks so much for taking the time to leave us five stars. mintmobile

  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to get a number without contracts. Easy, fast and safe

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for the five stars, Carol. We're so happy to have you on the fox side. mintmobile

  • Rated 5 out of 5 stars

    Deals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good offer and one week is more than enough time frame for trail, so I loved it. I will continue this service for next 2 years.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love to hear it. Thanks for the support, Ajaya 💚 mintmobile

  • Rated 1 out of 5 stars

    Mint is complete trash now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint has nosedived since being acquired by T-Mobile. It was amazing three years ago. You could do pretty much everything via the app. Now you have to spend HOURS talking to someone in India who can do nothing for you. Today I found out these in-store SIM cards no longer work for new activations. I just spent 2 hours in Best Buy and another 3 hours online and on the phone with Mint, only to be told every Mint SIM card at my Best Buy location was "invalid." The Mint representative wanted me to get a plan through Mint directly and bypass Best Buy completely (invalidating the bundle I purchased). I'll give the phone to my daughter who's stuck with Mint until December. I personally plan to switch back to Verizon when my plan ends next month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice coverage was good. Data coverage was a bit laggy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Activation failure requires CS help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems from the get go. Had to have CS help to activate sim card it would not work following the instructions in the package for the 7 day trial. Then I could not create an account. 2 days and hours on the phone, they could not fix my problem. 5 days into the 7 day trial, try again to make account on the app, says "Number does not exist". Number is still active and I can make calls. Utter failure for activation CS and support, however phone and data service is OK.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Yikes, this is not the experience we wanted you to have. We'd love to connect with you ASAP to see what we can do. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you. mintmobile

  • Pros mentioned:
    Service

    Rated 1 out of 5 stars

    Theres really no savings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an unlimited plan, its $30.00 and thats the most common plan from all cell companies. For an emergency phone, a burner or a throw away, $15.00 PLUS BUYING a phone, isnt any different than any other cell company. T-Mobile owns them now which is why the service is very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a phone # with the sim but it's back to unknown again

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry for the mishap and would love to connect with you ASAP to get this fixed. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our agents can further assist you. mintmobile

  • Rated 1 out of 5 stars

    Did not manage to activate the SIM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not manage to activate the SIM. I got a message that I'm in an area that is not covered. However I Live in Urban area, according to the information from Mint web cite it's covered. I huge area around me is also covered. I tried to activate it for a couple of hours. I just wasted the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just unlucky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes saving money is not worth it, when I try to activate a new number, I was push to call customer service from Mintmobile ; just to find out that the brand new simcard I got was activated by someone else...that else is me. To make the story short: just not able to use the “service “ not even a cellphone number !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mint wireless trial never worked at all. The app refuses to run the activation to make it work. Not worth it, and you can't call customer service over a trial SIM. Unbelievable.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're so sorry to hear we have not worked out for you and we'd love to get in touch with you to make sure this gets sorted out. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert Care agents can further assist you. mintmobile

  • Rated 1 out of 5 stars

    Good way to see service quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor signal in Raymond, NH. Could not call or text. Glad I only got the cheap trial sim.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FAKE! inaccurate ACT code

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAKE!!! Bought two and both are "inaccurate ACT code"

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're truly sorry for the issues you experienced with your order and would love to get in touch to discuss with you. Can you please give our team a call at (800)-683-7392 so we can make sure we get this taken care of? mintmobile