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Customer Ratings & Reviews

$360.00

Customer reviews

Rating 4.4 out of 5 stars with 3276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,277 reviews
  • Rated 4 out of 5 stars

    Tad slower but worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. switched from Verizon to save $. Don't have 5g in my area but the 4g works pretty decent albeit quite a bit slower than Verizon..but definitely worth it for the reduced cost! I will most likely be renewing for the 12 month plan :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-month kit itself is great. Best buy system was not so great with this purchase at least. I needed two kits and it said online that two units are available at a store more far away than other two more close stores. So I ordered for a pick up at a distant store because I needed two kits the next day and I wanted to pick up at once. I got a ready message in the morning of the next day and drove all the way down to the store near its closing time only to find out that they actually only had one kit. If I knew it earlier, I would be ordered one kit from one store and the other from another store to pick up twice and arrange my time more accordingly. I was able to pick up only one kit, but it was not the best experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ( *) (* ) DD good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imay:gold_star; given! I have changed phone #'s for the last four years at least 2x amonth this is the longest held by far ty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...........................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. I chat with an AI and I was transferred to a service called JUSTANSWER which charged me $5 and was not able to install it. We wasted more than 30 minutes. Finally I returned it to Best Buy and they refunded the purchase price. Later my Credit Card was charged by JUSTANSWER for an extra $55 for membership. I had to call them to refund the membership. Waste of Time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap option for service with lots of data (8 gb)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star five star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassling on getting activated even the main chip was accepted new phone number was given instantly. Five star five star!!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're stoked to hear that, Doris. Thanks so much for taking the time to leave us a review. mintmobile

  • Rated 5 out of 5 stars

    Great discount carrier, Huge savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from paying $100 a month for 2 T-Mobile lines to $30 a month for 2 mint Mobile lines. We don't use a lot of data, so why pay for it. All our old T-Mobile features still work, WiFi calling , volte, conditional call forwarding. I would recommend it to anyone who has good T-Mobile coverage in their area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for my location. i have complains from others that call me that sometimes the phone looks like its off.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for bringing that to our attention. We'd love to get in touch with you to see how we can fix that up for you. For further support, could you get in touch with us at (800)-683-7392 or connect with us via online chat at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    ABSOLUTE GARBAGE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased the 90 day plan my data speeds have hovered around 0.5 MB/s. And that's when the data works at all. Mint Mobile said that I don't qualify for their "No questions asked" return policy since I got the sim card / plan from a retailer (the loudly touted return policy is only good if you buy directly from Mint). Best Buy has a no refund policy on sim card kits. I've called Mint Mobile something like six times (I've probably spent 3-4 hours on the phone with them) and get nothing but empty platitudes. As soon as I can afford it, I'll be switching back to my previous carrier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Mobile is excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5G excellent coverage and customer service for $25 a month!! No reason to spend much more at Verizon or Sprint which has horrible customer service!! No contract so if you don’t like it you can end it any time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best prepaid plan if promotion were persistent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan spans three months with 8GB high-speed data. The standard price has been $45 or $60. Since last Fall, there were a few promos with $30. This is what I paid. I put it into am Android 9 phone. It works quite well, although the Web surfer becomes slow in late night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 times cheaper and more internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from ATT, I was paying 30/mo for unlim talk/sms with 1Gb internet, sometimes they charge you even more. Mint mobile plan is 15/mo with 4Gb internet, twice cheaper and 4 times more internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high quality all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the new Vizio 5.1.2 m series but returned due to lackluster bass. I replaced it with this LG 3.1.2 and then added the surround speakers. I am very pleased as it surpasses my standards for high quality sound, especially surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Pretty simple to setup and go!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great sim card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is great sim card. no contract flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for teenage use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to limit the use of the intrnet of my teenage daugther. works wifi near the phone like the house, school and school bus, as the wifi of the school and school bus is very slow shr tries to save her internet gigabites.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maines coverage is terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in Maine so it’s not as good as a standard carrier. Don’t bother with the extra data usage as your so throttled that unless your connected to wifi it won’t matter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mint mobile to Samsung phone challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial set-up was some what of a challenge made several attempts to set new phone to new service.Ended up having to travel further away to Samsung tech. service dept. Then 15g was burned to soon because of data used to set up apps.Service was disrupted do to data drain.Now waiting for second month service to refill new 15g limit.Luckily i have access to a wi-fi service where i live.Waiting to see what future service will be like.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap and reliable service and save you a lot money

    I would recommend this to a friend