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Customer Ratings & Reviews

$360.00

Customer reviews

Rating 4.4 out of 5 stars with 3276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,277 reviews
  • Rated 5 out of 5 stars

    Affordability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother in law. So much easier and cheaper. She was paying outrages prices for tmobile and with a huge data plan. 4g is just enough for her and it uses the same tmobile towers. So it was a no brainer to get.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      "So it was a no brainer to get." 🔥 mintmobile

  • Rated 3 out of 5 stars

    Not great coverage on mint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provided excellent service during the purchase. Item itself works. Installation and number porting went great. Service is where there is room for improvement. In certain areas of my town it works great but otherwise the coverage is poor. Going out of town on highways there is almost never any service. I guess that is due to T-mobile towers. I have another phone on spectrum mobile (using verizon towers) and it works absolutely great. Will switch to spectrum after 3 months are done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint mobile for the trail camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband so he could put it in the trail camera. Got an awesome deal!! Love that we received a $60 Best Buy gift card as well!!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Welcome to the fox side, Heidi. Thanks so much for the five stars. mintmobile

  • Rated 5 out of 5 stars

    GALAXY S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Went from a s7 to s9....I dropped my old phone on the road several times and the screen was cracked everywhere, but still worked great. So far I really like s9 and have a Unicorn beatle case which is great...feels good in hand and protects phone perfectly. Still getting used to this new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the "activate by" date on the packaging was out of date, this was invalid since I was able to successfully activate the SIM.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Sorry for any confusion, Rory. If there's anything we can ever assist you with, just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile

  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to follow the instructions and the cellphone reception is surprisingly good. The only downside is the phone number mint offered was previously used by someone and I keep getting a lot of spam calls and texts.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're glad you're enjoying our service. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can look into the issue you have been experiencing. mintmobile

  • Rated 4 out of 5 stars

    Having great signal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I was trying to keep my old number but when I went through process it shown old number will be transferred later but not transferred

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Bhanu, we're always happy to help. Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 5 out of 5 stars

    Great product bad experience with online pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Mint Mobile, however the online pickup was a real hassle. I ended up waiting at one store just to be told they didn’t have this item. I had to drive across town to get the item before it was sold just to make sure I could get cellphone service that night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    International Student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sim(Carrier) for an International Student as we don’t have SSN or anything to buy a SIM card.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your review, Anwar. We're glad to hear we're working out for you so far. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 5 out of 5 stars

    Fastest way to get Mint SIM card with 3 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickest way to get a SIM card with 3 months introductory Mint plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Pricing for very Little Phone Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For very little use that I do with my phone but there is a need to have one, this service is VERY excellent with VERY excellent pricing plans.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're thrilled to hear you're enjoying our service, Vispinian. Thanks so much for leaving us five stars. mintmobile

  • Rated 5 out of 5 stars

    My evpwrience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience, will always recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Carrier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This carrier really helped me as I am new to this place and it helped me to do interantional calls where all other carrier charged extra

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're glad you trusted us with your wireless needs. Thanks so much for leaving us a review. mintmobile

  • Rated 5 out of 5 stars

    Mint Mobile Phone Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to switch from my current provider. The Mint App provides lots of great mobile plan information too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad, the best of the MVNOs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Mint. I don't use them as my primary carrier, but I always watch for these to go on sale and grab them whenn they have a promotion. The only downside is they have to be activated within a certain period. Not ideal. But I can cope.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with the service but phone has been ringing and texts coming in from previous owner.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your great feedback, Sharnall. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if there's anything we can ever assist you with. mintmobile

  • Rated 5 out of 5 stars

    Easy install and register

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and register, I buy for kids smart watch, and this work fine, Only I need put IMEI of a valid phone then run fine

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Sounds like we've been a great fit. Thanks so much for the five stars. mintmobile

  • Pros mentioned:
    Price, Service

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service works well and I'm very happy with it. It's a fantastic value compared to other carriers.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Happy to see you found a home on the fox side, Valerie. Thanks for the five stars. mintmobile

  • Rated 4 out of 5 stars

    Great service , good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint is wonderful if you are looking to save money and use T-Mobile as your carrier. All features, like Visual Voicemail, work with no problems, and their support is great, super friendly and fast. For the price you can't beat them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was a little tricky to install, as you need wifi to load the app to begin using the sim card. But no complaints since.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Appreciate your valuable feedback, Mackenzie. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if there's anything we can ever assist you with. mintmobile