Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$360.00

Customer reviews

Rating 4.4 out of 5 stars with 3276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,277 reviews
  • Rated 3 out of 5 stars

    Sim card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint is working fine in orange county. Let's see how it works upcoming days.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad to hear we're working out for you, Rayhan. Please don't hesitate to reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open if there's anything we can ever do for you. mintmobile

  • Rated 5 out of 5 stars

    Best reception. Better than the Big 3.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this service. Crisp and clear. We have been long customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best place to buy electronics.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has been the place when it comes to buy electronics, every holiday period i have been purchasing from best buy.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for leaving us five stars, Anup. mintmobile

  • Rated 4 out of 5 stars

    Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about its signal at first, but it's totally fine after getting it

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're glad you gave a chance 💚 mintmobile

  • Rated 3 out of 5 stars

    Very bad experience

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, but same price is being offered for TMobile with better service. If you run into any trouble, hope God save you. The customer care service is really really bad. Won't recommend at all

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're truly sorry for any inconvenience we caused you. Can you please reach out to our expert Care team when you have a chance so we can determine what went wrong? You can either call us at (800)-683-7392 or access our online chat service at https://www.mintmobile.com/chat/?chatbot-open and we’ll be right with you. mintmobile

  • Rated 5 out of 5 stars

    Awesome plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this option for my 12-year-old nephew along with the phone. What is the best available option for a teenager no long-term commitment just buy the phone. Unlimited talk and text 15 bucks a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to activate and port-in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activation and port-in went smooth. So far, service is adequate in my area. Though T-mobile network(used by Mint) is weaker in coastal areas in California compared to Verizon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for Holiday backup phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint mobile 3 months offers are the best during this time of the holidays. They are a good temporary numbers to rely on holiday usage. good coverage and good data speeds. worth buying every year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely impressed with their professionalism and customer service.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your review, Mohsen. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 4 out of 5 stars

    Easy to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Phone number ported in a few minutes from T-Mobile. Good deal on the 3 month plan. Promotion took a few days to be effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a fan of Mint Mobile

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone service. I was skeptical coming from AT&T. I bought this for my son as a Christmas gift, and really loved the service. I loved it so much that I dropped AT&T and got Mint Mobile for my whole family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Use Sim Card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy set up - unfortunately the service is not great in the area that I need to use this even though the map said it was good coverage. Overall, it was worth trying out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint is super nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T-Mobile coverage on a cheaper price , I always buy SIM cards from Bestbuy cuz they’re safe and delivery is fast & I recommend mint mobile to anyone in good T-Mobile coverage area, T-Mobile 5g is fast and reliable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great deal, one big problem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from Best Buy rather than Mint Mobile for two reasons -- It's a fantastic deal and my wife and I just moved and we'd run out of data on our old phone plan and we wanted to switch to Mint Mobile, but didn't want to wait for them to ship the SIM cards - just one huge problem -- it doesn't work with my phone, even though it is GSM. Apparently my phone (a Samsung Galaxy C7 I picked up in Thailand) is too old (though it works with other GSM carriers in the US -- Good2Go is fine). I know I should upgrade to a newer phone, but this is frustrating. I tried calling Mint to see if they had a workaround. They tried, but nope. Then I asked if they could apply the funds to my wife's account (I bought two of these - hers works fine). They said no. My only option is to attempt to return it to Best Buy and get a refund. I'm guessing Best Buy won't accept a return on a SIM card that's already activated, though. Be sure to check the Mint Mobile website tool to verify phone compatibility before you buy. As long as you're verified, you should be good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to leave the high cost cell providers for the same services for less cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for prepaid service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for prepaid service, however the signal reception was spotty in some areas. Customer service did their best to provide resolution.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we'd love to take another look into any service outages you may be experiencing. Just give our team a call at (800)-683-7392 and we'll be right with you. mintmobile

  • Rated 5 out of 5 stars

    Mrs Juliette Clark

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a gift card for the purchase I did for my son

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 3 out of 5 stars

    good job mint

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service. I made the switch from verizon. I dont regret it one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than att in the central CA valley

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before i had att in the central CA valley and had terrible connection. Ive had no problem anywhere and im out in the country a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent T-mo based prepaid service.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Mint mobile over a few years now; value offering for people who have good T-mo coverage and don't need "unlimited priority data". Supports wifi-calling too.

    I would recommend this to a friend