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Customer Ratings & Reviews

$360.00

Customer reviews

Rating 4.4 out of 5 stars with 3276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,277 reviews
  • Rated 5 out of 5 stars

    cheap and good service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap and good service. bought this kit when it was onsale for $45 and it is buy 3 mo get 3mo for free. 6mo of service for $45. Lte speed is very fast. Only thing is reception isnt very good around my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suprisingly great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time MINT user. I am surprised that I get better signal on MINT than on my google fi account!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Not a great option if you are streaming a lot on data. However, you can always increase your plan on a need basis.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. But calling someone takes a long time for a ring. Cell service is good in my area so internet is decent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mint

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. You go with these guys if you want cheap plans. Occasionally there are hiccups. Lower network priority.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 3 out of 5 stars

    Good if its On Sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt try it yet. But Hey 7.5 a month Im in. 4g of Data thats all right

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Omar, if you have any questions or concerns please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile

  • Rated 4 out of 5 stars

    would like to buy more time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have made no calls or texts yet just for emerginces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value fo money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money when these go on sale every couple of months. Can't beat the offer price compared to any other MVNO on market. Great community support on Reddit from the management team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan I found

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision to change the mobile plans. I never had any problems with connectivity, even when I traveled to different states. I love it and I am gonna keep it.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Sounds like you found a home with Mint. Welcome aboard, Nancy. 🤘 mintmobile

  • Rated 4 out of 5 stars

    Cheapest price for a good service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a 3 month plan for a visiting family member. The promotion offer at BestBuy made it even better. No issues recommending to friends and family:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy sappy Momma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who just moved out of state, she recieved it as scheduled and we are satisfied customers. 100% buying from best buy again!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars. We're thrilled to hear you're enjoying your time here at Mint. Please feel free to call us at (800)-683-7392 if there's anything we can ever do for ya. mintmobile

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited talk and text for such a low price. Service has been everywhere I have needed it to be. Already have talked to a coworker about the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving to the Mint Mobile family was easy. I’ve enjoyed paying so much less for great mobile service. I’ve shared this great value with all my family members and friends.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Appreciate the support, Bert. mintmobile

  • Rated 4 out of 5 stars

    Affordable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable but needs to improve signal strength and quality. Overall, a cheaper sim card alternative.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for your valuable feedback, Arkam. Please always feel free to contact us at (800)-683-7392 if there's anything we can ever do for you. mintmobile

  • Rated 5 out of 5 stars

    Just checking coverage area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems. I purchased primarily to test coverage area as I travel a lot for work, and need to make sure that it will at least match ATT for coverage in the cities where I usually find myself.

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    there is no sim card inside the package??

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a while back for mid october to activate when my prepaid sim expire, wanted to get freeguy for free as well. I thought I got an amazing deal, buy 3 months and get 3 months free as well as a a steelbook copy of free guy. To my surprise, there is no sim card inside. Like there is no card, no plastic, just an empty cover sheet. I dont know whether there was no sim card inside since mint mobile shipped it or bestbuy just sell empty package. So yeah im out of 48.82 with no mint mobile sim card or service, just a steelbook of free guy. So yeah, if you buy anyhting from mint or bestbuy, you better check that it actually have the item you purchase, before its too late.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Ziggy,

      We are deeply sorry for this entire experience. We're here to make things right. Please give us a call and mention your issue and we’ll be sure to get you a replacement! Our Care Team can be reached at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or you can chat with us online or via our app. mintmobile

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option and I am really excited about it and suggest to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for a T-Mobile MVNO plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t believe the pricing can be beat for Mint Mobile. I am still fairly new to service through them but have no complaints. they are a MVNO that uses T-Mobiles network and I have not found a cheaper service to compare to yet.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Service

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is good and affordable tmobile coverage is good in my area

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad to hear you've been diggin' us so far, Dave. mintmobile

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Poor employee advice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sim card from mont mobile was not compatible with my phone. Mint mobile told me i would need to purchase a new phone. Best buy would not refund the money for this sim card. Its too bad the employee in charge of the department couldnt warn me of this issue before i bought it. Im stuck with a sim card now that i cant do anything with unless i purchase a new phone.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're extremely sorry about this experience. Please give us a call at (800) 683-7392 so we can look further into this. mintmobile