Customer Ratings & Reviews

I found Mint didn't have a good coverage in my area but I couldn't return this. The return process is a mess.

Attempted over 5 times to activate and could not successfully port my number over, no success. Then they wouldn't issue new activation number or give refund. $180 gone

Before take mint mobile sim in my area i talk with customer support, after i got the sim i didn’t signal my area its so disappointing.

Mint Mobile runs on the T-Mobile network and the service where I live is super spotty to the point where when I'm indoors I'll have one bar (or sometimes no service), but when I step outside, I'll have 3 or 4. I find this to be an issue all over my area. I'm only in the US for a couple of months each year, so I'll keep my service for this year because it's too much of a hassle to find something else, but I won't use Mint again. Be sure to check T-Mobile's coverage for your area before buying this kit!

I bought this as an Easter gift. The plan was for it to arrive on April 22. It still hasn’t arrived. Fortunately Mint is having the same sale on their website for the same price. I was able to buy it there. The Mint service is excellent they stay with you on the phone until all issues are resolved. The service is the best I have experienced

It is okay when you have reception, but the coverage in my location is very limited.

Best deal on prepaid plan. Reliable network and easy activation.

I purchased a 3 month promotional plan. It took almost 2 days to get connected to the network. Due to a family emergency, I did not spend much time on my phone for about a week. Then, I realized I only get good service when I am connected to wifi. I generally only get 3 bars outside, and if I'm not connected to wifi, texts often won't send, calls will drop, and instead of calls coming in, people are sent straight to voicemail, which I don't always receive unless i restart my phone several times a day. Yes, my phone is listed as compatible with their network, and i had none of these problems with my previous carrier. They claim to have excellent service in Topeka, KS, but i don't know anyone that would call 3 bars, excellent. Customer service is a joke. They tell you to do the same things over and over, with no resolution, and they refuse to give refunds outside of the initial 7 days post-purchase. Do not waste your time or money. They company couldn't care less that they do not provide a quality product. It wouldn't surprise me if a lot of their money is made off people like me that they refuse to refund.

Affordable plan for the ones who are using traditional carriers

worth purchasing easy to setup and great black friday promo!

I bought this product to resell on Amazon. Unfortunately it was not the best purchase, it does bot have the complete information for the questions that customer ask. I had my product return it to me and, I have no more chance to send back to Best Buy doing the fact the time has been already inspired. So, I lost I chance to sell the product and still lost my money and my time. ): Sorry.

Use for my child worth the year service and great coverage

So far so good. I had no problem. Would use them again.

I appreciate the start up offer, but it’s a hassle to switch later when the free trial runs out.

Mint Mobile - Best phone pricing in the country...period

Great price for that amazing service. Very Good signal

After many attempts the mint SIM card did not work with my TracFone. And, it was too late to return the card when I finally attempted activation with my TracFone. Expensive lesson.

Is less than 1 an option? It should be, Don't make the same mistake I did! First, check and see if TMobile is worth a crap in your area. It's not in mine and I didn't know that's whose network Mint uses. I have dropped more calls in a few months with Mint than I did in a decade with Verizon. Their support is also terrible. Mostly chat, all overseas. They don't support Virtual SIMs, so if that's what your phone uses, you're SOL.

Bought this item along with a 10GB card and another 4GB card and activated them on three new phones. The cards wouldn’t work on my new phones as my devices still had a carrier lock. Since I bought these from a BestBuy store, I couldn’t get a refund from Mint Mobile, and Best Buy wouldn’t allow a return of the SIM cards as they are considered final sale items. It’s best to buy the cards from Mint Mobile’s site directly as they offer a 7 day return policy, which I would have been within if I did that. I’m out $60, $45,& $45 for my three cards so $150 total.

Mint Mobile is the perfect option for my grandson!