Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-12
- SKU:
- 6434633
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sim card
I haven't received the product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this along with headphones. They both shipped together (as per the tracking info). After I received the package I didn't open it for a week or so (because of corona virus) and when I open the package I found only head phones and didn't receive SIM card kit.
No, I would not recommend this to a friend - Cons mentioned:Sim card
Expired, waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and the card is expired. Neither Mint or Bestbuy will do anything about it. So I just lit money on fire.
No, I would not recommend this to a friend Mint carrier
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint networks using t mobile carrier and it comes with better data plan
No, I would not recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to activate service. Service comparable to Cricket Wireless.
I would recommend this to a friend- Cons mentioned:Sim card
Buy from Mint Mobile direct, DO NOT BUY FROM BBUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy the mint mobile from they company's DIRECT website. Before that, I purchased this through Best BUY TWICE, and each time, the packets were fully closed, but NO SIM KIT inside.
No, I would not recommend this to a friend The pro does not work and cannot be checked out!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three times I tried to purchase this product . Store manager assistant manager cashiers cannot check me out. They reordered it for me and the same thing happened again.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Willie, We're so sorry for the experience you had with our product and would love to get in contact with you ASAP to see how we can get things turned around. We're just a call away at (800)-683-7392, or you can choose to chat with us online at https://www.mintmobile.com/chat/?chatbot-open. We're looking forward to hearing from you.
Prepaid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter always use this prepaid progrm and working well for her
I would recommend this to a friendYou will get what you pay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will get what you pay.Less cost but poor signal
No, I would not recommend this to a friendMint carrier
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good network for people who loves t mobile carrier
No, I would not recommend this to a friendTerrible customer service, garbage coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it takes the company 3 days to port in your phone number, you have minimal coverage (which is surprising as they supposedly use the same towers as your previous carrier), and your voice mails don't come it, you realize you made a mistake trying a new service. We bought the 3 month prepaid plan, and ditched it after just 7 days and a half dozen dropped calls. Buyer beware. If you use your phone for more than just emergencies, you will be sorry.
No, I would not recommend this to a friendSimm card fine; texting fine; phoning, forget it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live 5 minutes from downtown Los Altos, and yet most of the time this Mint Mobile shows No Service. Occasionally I have one bar. Would not recommend if you like to chat on the phone.
No, I would not recommend this to a friendGood prepaid plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy and my coverage area was great for LTE speeds.
I would recommend this to a friendNot as good as others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try Mint from US Mobile, but the quality of calls is terrible. I was using the T Mobile version of US Mobile and was always able to call my son downstairs. Now with Mint, it just goes straight to voicemail.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're truly sorry for this inconvenience we have caused you. Our Care team is standing by and ready to get this fixed up for you. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can get things turned around ASAP.
Customer service challenges
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the service and was trying to port my number but had a very tough time with the customer service! Finally I ended up cancelling the service
No, I would not recommend this to a friendAdd internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it had internet 5stars you would get ,...........
I would recommend this to a friendBestbuy won't honor the gift card advertised!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't be tricked by best buy, they will not honor the listed offer for the gift card. Way overpriced from daily price. Best buy won't send the $20 egift card. Shows confirm email while account shows confirmed. No email ever sent for confirmation regardless of the multiple requests and customer service is a waste of time.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Samlam, we're truly sorry for the issues you recently experienced with our service. Our team is standing by and would love to take a look into what went wrong. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Don't waste your money on Mint Mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money, after purchasing what appeared to be a perfectly good, non-expired SIM card I tried to activate it. That proved impossible, the site said it could not activate the card, their help system hung up on me twice, the person on the chat help was useless, could not tell me why it could not be activated, just that I should take it back for a refund, and that is what I did.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Sorry for the difficulties, Laurie. Let's take a close look to see where things went wrong. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open?
Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up, but connectivity can be inconsistent around Hillsboro and Beaverton.
No, I would not recommend this to a friendOverall an average buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It uses TMobile network which is poor at my locality.
No, I would not recommend this to a friend- Pros mentioned:Data
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service works and data was super fast. Awesome
I would recommend this to a friend