Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-12
- SKU:
- 6434633
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.
This summary was generated by AI based on customer reviews.
Unclear description
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't recieve 3 months free plan. This thing was not clear in the description.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Prasang, we're really sorry for the inconvenience this has caused you and we'd love to take a look into your case. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so our Care team can further assist you ASAP.
Poor Connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good network. False claims that it has good coverage in your area
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Jatin, we're so sorry we haven't been the best fit for you so far. We'd love to connect with you to take a look into what's going wrong. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Doesn’t Work in Canada
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using Mint in the Toronto Ontario area, but the area doesn’t recognize both voice and data from the Mint SIM.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappoinred by this product.Never got a chance to use it.It does not work at all.I fee it is a scam
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really bummed to hear we didn't work out for you. We're always happy to connect to take a look at what happened. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open.
Limited coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't work in my zipcode cant contact anyone for refund had to default means of recovering my money
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Almoto, we're happy to look into your refund request for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you?
tilte
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they hung up on me when i asked for help let me out of here
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Linda, we're truly sorry for this rough experience you had with us and we're more than happy to re-connect with you to see how we can improve. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Weak signal, and call drops all the time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak signal even in the cities, and call drops all the time. I don’t recommend it as an emergency alternative.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Toby, we're really sorry for the service you're experiencing and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can chat please?
Suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this carrier, they suck over charge keep saying they haven't received the payment which they received three
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ella, we're really bummed to hear we haven't been the best fit for you. Our team is standing by and would love to further assist you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kit has everything you need to use their service. Recommend
I would recommend this to a friendterrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible... Couldn't port in my phone number. No one knows why. Contacted more than 10 support agents with mintmobile. None of them could help me.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry we haven't been able to fix this up for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make things right please?
Warning!! new customers only
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning if you are an existing customer this will not work for you. I thought they were refill cards but they are for new customers only. It was a huge pain to return these too.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We apologize for the inconvenience! If you’d like to renew your Mint plan, you can through your account online or in the Mint Mobile app. We also made renewing even easier by offering auto-renewal. By enrolling in Auto Renew for your wireless plan, you’ll never have to set a reminder to renew your plan ever again. And you won’t miss a single moment of wireless awesomeness.
DROP CALLS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.signal drops from 4 bars to zero then back to a good signal for no apparent reason. Customer support was worthless.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ronnie, we're really sorry for the poor experience you've had with us. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Mint is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never able to get a signal on my or my wife's phone at our house. Asked for a refund and, 2 months and 12 calls to MM, still trying to get my money back. Steer clear of Mint Mobile
No, I would not recommend this to a friendMisleading
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is only to setup a new account, not for existing Mint customers.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry for any confusion and are happy to answer any questions you may have. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
MINT MOBILE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. CANT GET ACTIVATED, 2 SIM CARDS DUE TO NOT WORKING. REFUND DELAYED. ON PHONE FOR HOURS . HOLDING RIGHT NOW AGAIN. STATING THE DIGIT SIM WENT TO
No, I would not recommend this to a friendNot fair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ad said buy 3 months plan get 3 months free but I they did not give it to me .
No, I would not recommend this to a friendBuy unlimited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is terrible do not purchase anyThing from them. And ,are sure toy record them when they explain why you would want to buy s protection plan,
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you.
Probably would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is a bit spotty. A lot of dropped calls, still on the fence but the initial first month kind of was a big let down.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Yikes, that's no fun. We're deeply sorry we got off to a rough start. We'd love to connect with you to make sure we get your experience with us turned around. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
Poor service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to activate it in 45 days, not the expire date on the card!!!
No, I would not recommend this to a friendPOOR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't return it. Asking opened but i am not used.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry for the inconvenience this may have caused you. Can you please reach out to our Care team so we can better assist you? Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open.