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Customer Ratings & Reviews

$360.00

Customer reviews

Rating 4.4 out of 5 stars with 3276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,277 reviews
  • Rated 1 out of 5 stars

    Don’t buy, security breach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these as I found out Mint had a security breach that affected peoples financials. Months later, Mint has still not implemented 2FA. Hard pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dated product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint's promotion of unlimited for three months only works if you call them first

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just ok. The network is not that good. I was not able to use my data because most of the time it would just not work(even in city areas).

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    they should explain better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy it thinking you can renew your Mint plan, it will give you a new number

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Matheus, we're really sorry for the renewal issues you experienced. Our team is standing by and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Rated 1 out of 5 stars

    Mint will not honor their 7 day guarantee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot garbage, dropped calls, intermittent service. MINT WILL NOT HONOR THEIR 7 DAY GUARANTEE.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    poor data connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Internet connection despite changing sim card. long hold on customer care.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry for the troubles you've experienced and we'd love to ensure we get things fixed up ASAP. Can you please give our Care team a call at (800)-683-7392? mintmobile

  • Rated 1 out of 5 stars

    No. Don't.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrible service. So many better prepaid options out there. Go anywhere else

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Randall, we're bummed to hear we weren't the best fit. Can you please give us a call at (800)-683-7392 so we can take a look at what went wrong? mintmobile

  • Rated 2 out of 5 stars

    Cheap but super slow!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest data speeds I have ever experienced!!! No 5g at all!!

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Woody, we're always happy to take a look into any potential ways of improving our service in your area. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert agents can provide further support. mintmobile

  • Rated 1 out of 5 stars

    Better signals in cities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch cause i wanted a cheaper plan cause mint mobile is offering the same data plan i already have for a lower price.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Kevin, we appreciate the review. If there's ever anything we can assist you with, Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out. mintmobile

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service if you need a new number. You will get a recycled number and you will get random calls/texts all day long.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    Wasted my money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get older cards they won't activate and mint won't care to help. Must activate within 45 days or you waste your money. I wasted money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PujiT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service on all points and all level. Very rude and unprofessional, unhelpful, unfriendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Called mint support

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could not get this to work, no options offered. Mint is ok but be careful with the prepaid cards.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible coverage. Most of the times couldn’t be reached.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wors experince ever what a wast of money Never again will I use the service or buy prepaid anything from Best Buy

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    you get what you paid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible CS, if you have a issue after 6 pst, you are out of luck till next morning.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're sorry we weren't able to assist you. Our Care team is standing by and ready to assist you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Rated 1 out of 5 stars

    Just don't do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just don't do it. Not worth the headache, especially when you need to port the number out because you really hate their c.s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Connectivity Lack of Support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed by the poor connection and lack of support that was offered

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Anthony, we're truly sorry for the service you experienced. Our expert Care team is available and would love to take a look at this. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out? mintmobile

  • Rated 1 out of 5 stars

    No goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad , not woriinv good, and so slow, in much locations no data, or lower

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Khalid, we're deeply sorry for the issues you're experiencing with our service. We'd love to get in touch with you to see what we can do for you. Can you please give our team a call at (800)-683-7392? mintmobile

  • Rated 1 out of 5 stars

    Bad store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good experience. I dont understand why this one is not like all the rest.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're sorry we didn't work out for you. We'd like to connect with you to gather further information about your experience. Can you please give us a call at (800)-683-7392 so one of our agents can further assist you? mintmobile