Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-12
- |
- SKU:
- 6434633
Customer reviews
Rating 4.4 out of 5 stars with 3276 reviews
(3,276 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don’t buy, security breach
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these as I found out Mint had a security breach that affected peoples financials. Months later, Mint has still not implemented 2FA. Hard pass.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Dated product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint's promotion of unlimited for three months only works if you call them first
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just ok. The network is not that good. I was not able to use my data because most of the time it would just not work(even in city areas).
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Rated 1 out of 5 stars
they should explain better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy it thinking you can renew your Mint plan, it will give you a new number
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Matheus, we're really sorry for the renewal issues you experienced. Our team is standing by and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Rated 1 out of 5 stars
Mint will not honor their 7 day guarantee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage, dropped calls, intermittent service. MINT WILL NOT HONOR THEIR 7 DAY GUARANTEE.
This review is from Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Rated 1 out of 5 stars
poor data connectivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no Internet connection despite changing sim card. long hold on customer care.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry for the troubles you've experienced and we'd love to ensure we get things fixed up ASAP. Can you please give our Care team a call at (800)-683-7392?
Rated 1 out of 5 stars
No. Don't.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is terrible service. So many better prepaid options out there. Go anywhere else
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Randall, we're bummed to hear we weren't the best fit. Can you please give us a call at (800)-683-7392 so we can take a look at what went wrong?
Rated 2 out of 5 stars
Cheap but super slow!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest data speeds I have ever experienced!!! No 5g at all!!
This review is from Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Woody, we're always happy to take a look into any potential ways of improving our service in your area. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert agents can provide further support.
Rated 1 out of 5 stars
Better signals in cities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switch cause i wanted a cheaper plan cause mint mobile is offering the same data plan i already have for a lower price.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Kevin, we appreciate the review. If there's ever anything we can assist you with, Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service if you need a new number. You will get a recycled number and you will get random calls/texts all day long.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Rated 1 out of 5 stars
Wasted my money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get older cards they won't activate and mint won't care to help. Must activate within 45 days or you waste your money. I wasted money.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
PujiT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service on all points and all level. Very rude and unprofessional, unhelpful, unfriendly.
This review is from Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Called mint support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could not get this to work, no options offered. Mint is ok but be careful with the prepaid cards.
This review is from Mint Mobile - 23GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible coverage. Most of the times couldn’t be reached.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wors experince ever what a wast of money Never again will I use the service or buy prepaid anything from Best Buy
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Rated 1 out of 5 stars
you get what you paid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible CS, if you have a issue after 6 pst, you are out of luck till next morning.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry we weren't able to assist you. Our Care team is standing by and ready to assist you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Rated 1 out of 5 stars
Just don't do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't do it. Not worth the headache, especially when you need to port the number out because you really hate their c.s.
This review is from Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Connectivity Lack of Support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't impressed by the poor connection and lack of support that was offered
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Anthony, we're truly sorry for the service you experienced. Our expert Care team is available and would love to take a look at this. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out?
Rated 1 out of 5 stars
No goid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So bad , not woriinv good, and so slow, in much locations no data, or lower
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Khalid, we're deeply sorry for the issues you're experiencing with our service. We'd love to get in touch with you to see what we can do for you. Can you please give our team a call at (800)-683-7392?
Rated 1 out of 5 stars
Bad store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good experience. I dont understand why this one is not like all the rest.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're sorry we didn't work out for you. We'd like to connect with you to gather further information about your experience. Can you please give us a call at (800)-683-7392 so one of our agents can further assist you?








