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Customer Ratings & Reviews

$360.00

Customer reviews

Rating 4.4 out of 5 stars with 3276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, great service, and competitive pricing, especially for unlimited plans. They frequently praise its strong coverage, reliable 5G data, and user-friendly nature, noting good internet speeds and signal strength. However, some customers have experienced minor issues with phone number porting and SIM card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,277 reviews
  • Rated 1 out of 5 stars

    Unable to activate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint is unable to activate this sim package after 3 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No a good company you have to set-up everything by your self.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're deeply sorry for any difficulties we have caused you. We'd love to connect with you to walk you through our activation process. Please just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll get right on it. mintmobile

  • Rated 1 out of 5 stars

    Mint plan review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive cellular phone plan because there is no service most of the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can i return it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet speed is SO SLOW! How can i return it?

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Oh no, let's get this fixed up ASAP. We'd love to take a look into any possible ways of improving our service in your area. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so a member from our Care team can further assist you. mintmobile

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shows buy 3 get 3 more month. But actually I only get 3 months .

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're sorry for this inconvenience. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make sure you get your 3 free months of service. mintmobile

  • Rated 1 out of 5 stars

    Super slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow. The internet pretty much never works when you go outside.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    No Michigan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No coverage in my area. No Michigan phone number available out of coverage area.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a very basic phone and I hear about 80 percent of the conversation. It’s decent for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst , waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst , no signal Not connecting to anyone Used in 77705 TX

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile network is not good. Poor connectivity

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Sorry we haven't been a great fit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you. mintmobile

  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst receptions I’ve gotten from any phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only sample leaflet was sent to me. Waste of time.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messed up my phone. Now phone dosnt work they will not help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price goes up after the first few months. Beware!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hàd complications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a good review because haven't been able to use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost it but they won't give me a replacement too bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty sim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried but couldn’t activate my number. Thank you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Data

    Rated 5 out of 5 stars

    Excellent Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Mint now for 6 months and find them much better than Cricket and Verizon prepaid for data speed! Coverage is very good here in N. California and everything just works. I did not have to provision my unlocked Moto G5 Plus phone (and T-Mo phone works without unlocking) and call quality and mms/picture mail, and internet browsing has been much faster than Cricket and Verizon as they both slow their speeds. For $15. a month, it's a sweet deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mint Mobile is Nakamoto Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and can't beat the deal especially with the free week to try it. People always find my number so I have to change it a lot, it took 3 weeks and I had to change my number.. can do it a total of 3 times and I'm not sure if the stalkers can let me use the whole 3 months program. Fast connection when it works and being who I am I should have a home Internet sim in my phone lol. Not their fault but I would like to be able to change my number whenever I need to. Otherwise it is better than expected. If they accepted Bitcoin it would be an automatic 5 stars, dollars are expensive to buy and even more expensive to hold.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your valuable feedback. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 5 out of 5 stars

    Great service coverage in North Texas!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Mint to anyone looking for an affordable and quality phone carrier.

    I would recommend this to a friend