Customer Ratings & Reviews

Easy to install and clear instructions. Competitive price.

Great service plug and play took a couple minutes to keep my number.

Very good deal. Competitive price and you get a best buy voucher

Works really well. TMobile service with plenty of extras like visual voicemail and wi-fi calling included for the phone I am using. Thanks Mint!

So far so good.. the internet always fast.. but someplaces like Sedona got no line but its ok..

I signed up directly because there waa a 3 week wait to get from Best Buy, i regret signing up. The talk portion works, but the data part is a big problem. here is the reason. Since this is a discounted service of T-Mobile, the Mint service is provisioned as a second tier customer, meaning tmobile customers get preference to the network, you will get second dibs. now this is why its a problem, downloads and connections are inconsistent at best, if you do streaming music/video, it will cut out at best and time out reguarly, if you look up an address on a map app, it will most likely time out a couple of times before it works. General browsing will time out or take long. In this case, you did get what you pay for. If you must must must sign up for Mint, sign up for the lowest data plan, since you wont be able to use data properly, i figure you will need alot less of it. my 2 cents.

I posted a 1 star review previously but I got it to work so reposting a 3 star review to reflect the terrible instructions. Best Buy emails a 10 digit PIN for eSIM activation if you purchase a Mint eSIM plan from Best Buy. The Mint app asks for an 11 digit ACT code to activate. I spent so much time online looking for how to get the 11 digit ACT code if all I have is the 10 digit PIN from Best Buy. Out of desperation, I pasted the 10 digit PIN into the Mint app’s text box asking for the 11 digit ACT code. And it worked! I was able to activate service. (After almost half an hour of frustration). I’m sharing this so others searching for the answer can figure out how to get unstuck. Fix your terrible instructions Best Buy / Mint!

I've been using TMobile for years, then saw Mint. Tried it out and it has been great. Same service consistency (for better or for worse) and at a cheaper rate per month.

Works as expected. Highly recommend it. Bought it on best buy

*^*CAUTION CAUTION CAUTION*^* ~Previous to Mint SIM card purchase, {(2) 3 mo. 10 GB - out approx $162!!!}, Mint CS assured me my phone {as per IMEI} & zip code were compatible with their service. The first time they assured me my phone would work. (lie). ~ activated 10/23/18, as per instructions included. Didn't work. · had to remove Mint Sim to call their CS for a fix. - I was instructed to enter a variety of codes in different locations & wait. (screenshots available). ~once it finally worked, service was spotty, at best. - red screen, 'emergency calls only'. (screenshots available). - phone calls rarely come through.   · I'm told, oftentimes, when people call my phone, they don't even get the option to leave me a message on my voicemail. Also, it doesn't ring, it's just dead air sound.    * this is very concerning for me, BC I am on a new medical device & I'm having a difficult time regulating it with my doctor & those involved with my care. ~Data and Wi-Fi issues: - a phone call, I'm morning options aren't even an option. - on the occasion, when I can get it to connect, it disconnects. (looking things up online, I'm constantly told I'm offline). (pics available). - when I can access an online connection, I can move quicker, crawling backwards then the data speed allows. ~my screen freezes and doesn't respond, even trying to shut it off and restart, that isn't an option, BC it's frozen. ~before purchasing a new phone, as per advice from many Mint CS, I called Mint to confirm my new phone would be compatible {while at Best Buy on Black Friday, I was assured that the Moto X4 would be}, BC they told me I needed one. (recording available). *** please note, I have been in contact, repeatedly, with Mint Mobile CS before and during my service began. I've got recorded phone calls and pictures to prove all of this. Along with a report from Best Buy's Geek Squad. I wound up having to exchange the Moto X4, & two other phones, the following Monday, all during the same visit. None of them would work with the Mint SIM card in. (Best Buy Geek Squad report available) No solution has been provided, hence the reason I am now coming to social media. I may have been robbed, by Mint mobile, but I believe in the good in people. Therefore, I will not let this break me. I feel that if I can save just one person with this information, that will help me to feel better. I haven't worked  in more than 7 1/2 years, due to a bad accident, so I will be paying for this charge on my credit card for a long time.

$15 is a great value for three months, but somehow missed the fine print about it going up to $25 after that. (Plus you have to pay for all three months in advance after the $15 thing runs out, so there's a $75 balloon payment coming.) I'll stick with them, for now, because it's still not a bad deal.

I got this plan because I had a landline that I rarely used as part of an internet plan. To top that off I was constantly getting unwanted calls from telemarketers, sales people etc that were not supposed to have my number. But I'm old school in that I need a back up phone at home. So I dropped the landline and got this Mint plan. It was almost half the cost of my landline and being a smart phone it has many more features than my cordless landline phone. Also I don't get any unwanted calls ... not a one. At the moment you can't bet this deal.

The product is fine but having to order it online and it not being in the store anymore is stupid …

Switched over back in December. I love the service and the savings that came with it

Changed from sprint to mint. Saved money!!! Great value and good network, No issue at all.

See above other then that its good came from simple mobile

Mint is the best. Two paws WAY up. And I’m glad that BestBuy had a sim!

Great price for 6 month plan, change my plan from another telecom to.mint

I have had Straight Talk for the last decade almost and finally got fed up with their outdated app and website. Mint Mobile is so much more user friendly and cheaper, so I am very happy.

Very pleased with the service. I highly recommend Mint Mobile.