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Customer reviews

Rating 4.4 out of 5 stars with 3243 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,243 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the activation process online is super easy. If you don't need so much data to navigate, this is perfect for the price :)!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mint Mobile: Get less than what you pay for.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a disheartening experience with Mint Mobile. Since their SIM card was installed, my cellphone could not access the internet, just Mint's phone service. After ten days, the phone service failed too. I called Mint, and the Customer Service representative told me that two cell towers in my area were being repaired. According to her, the problem would be fixed very soon. Three days after that, the issue continued. I called Mint again trying to get some of my money back, but there is not such a thing as a fair refund policy with them. They did not have any record of my previous calls. Summarizing, unfortunately, with Mint you get even less than what you pay for. By the way, some of their customer representatives can be considered professionally rude.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for service and cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend. Plus free calling to not only Mexico and Canada, but also the UK!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad you found a home here at Mint. 😁 mintmobile

  • Rated 4 out of 5 stars

    no clear instructions for 3 month deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are not too clear on how to redeem the extra 3 months. Other than that kit was as expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth a consideration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the prepaid plan for a relative in a nursing facility and it was easy to set up and the cost is pretty reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% legit , on t mobile , speed of internet is amazing . No coverage issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    descent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at backend, it uses T-mobile i believe. so, performance wise, it is no better than T-Mobile. monthly payment is more, yearly or half yearly payment makes it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with an unlocked phone. Better in savings with a lot more data usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service good price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over from Verizon coverage okay on area wish they would have a better customer service line but only had to call once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a second to get my account set up,but once I did everything has been fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, just went to pick up my new mint mobile card. I switched cell phone companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Smooth registration and very good service by Mint.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for taking the time to give us five stars, Rohit. mintmobile

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to activate, connects to T-mobile, 5G speed is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it says it is, beat waiting for the mail

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars, Brandon. We're so happy to have you on the fox side. mintmobile

  • Rated 5 out of 5 stars

    Mysecond

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who just came from abroad and she is happy so far with the internet and phone service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable sim card

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mint mobile sim card worked as described. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service from BB great producgt ray did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so happy, sometimes the data is slow but its okay it happens occasionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the price for unlimited phone plan nah nah nah it's just amazing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. So far so good! Got the black friday offer, so we have 6 months for the price of 3.

    I would recommend this to a friend