Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- SKU:
- 6434629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Great promo, bad coverage (for me)
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great promo but be sure to check your coverage! I've had calls dropped and people saying that they called me when my phone didn't even receive it as a missed call.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Coko, we're sorry for these issues you have been experiencing. We're happy to connect with you to get these issues resolved. Can you please give us a call at (800)-683-7392 so our expert Care team can further assist you?
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...........................................
I would recommend this to a friendgreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mint is so much better than metro and works really well
I would recommend this to a friendGood Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SIM card is great. Using two lines. Recommend it!
I would recommend this to a friend- Cons mentioned:Sim card
1 of out 2 was an expired SIM
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a pretty good offer but the SIM received was already expired. Expiry date was written only inside but BestBuy should have a way to know this before selling. I had a to reach out the mint mobile to activate and has to spend a lot of time and finally got back to best buy to send me a replacement for which they charged taxes and fees again.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, this is not the experience we wanted you to have. Can you please give us a call at (800)-683-7392 so we can make sure everything gets set up properly?
Attention Delivery driver and Truck Lost in Wausau
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product out on truck for delivery early this morning. Now delivery up to 4 days... wondering what happened to the truck and driver. Lost? Accident? Driver quit mid route? Up to 5 days for truck to make all its deliveries? Buy the driver a GPS maybe.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, thanks so much for bringing this to our attention. Our Care team is standing by and would love to take a look into what went wrong. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
You get what you pay for
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great as long as you stay in a spot that will get service, when you drive and have your phone going through the speakers or as a passenger the phone with drop calls constantly and if you are on the phone sometimes you wont be able to get Internet. So again you get what you pay for.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Jarrett, we're really sorry for the issues you're experiencing with our service and we'd love to get in touch with you to see how we can improve. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
BEWARE!claimed #portable,phone compatible&service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked accordingly to Mint Mobile Website if they provided service to my area, which they did. Then because I was gonna port my # in as well as BYOP it directed me to check compatibility of phone & to make sure unlocked. I did as the website directed. Said everything was good, provided coverage for area & device compatible. I also checked to make sure my # was able to be ported & website said it could be. Finally I decided to go ahead & purchase this plan rather than the 1 year up front, which is what I originally planned on doing. So glad I did as I would have been out even more $$$! Now Mint Mobile app says I’m all connected & actually gave me a new phone number, which I cannot even use. It is no longer returnable with Best Buy so I am out the whole amount. All I am happy about is that I didn’t get the annual unlimited plan like I originally planned on doing & decided to just try this. Have no working # currently as old one didn’t port as well as have a new one that I cannot access.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're deeply sorry for the difficulties we have caused you, Manda. We'd love to get in touch with you ASAP to get this all sorted out. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please so we can make things right?
Unsure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had enough time to figure it out don't like the fact that there's no one that you can talk to about set up
No, I would not recommend this to a friendGood service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to try for 3 months it’s was good for sometime
I would recommend this to a friend- Pros mentioned:Service
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far mint service has been excellent. What made the offer to switch to mint was the buy 3 get 3 months free.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for stopping by to leave us a review. We're happy to have ya on the fox side.
- Pros mentioned:Service
Good price for service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is okay so far. I got 3 more months free with the special going on at the time.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Enjoy the free months of service, Jacquita. Thanks for the five-star review.
- Pros mentioned:Price
Low monthly price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the low price, Poor reception at times in the parts of the Pflugerville, Texas area. Switched from Verizon because had similar issues with Verizon service. Paid $75 /mon at Verizon and bill is now $20 /mon. Purchased 3 month, 10 gb data plan and got 3 months free. I’m staying with Mint. The Mint app is pretty easy to use.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're happy to see you took advantage of our holiday offer. Please always feel free to contact us at (800)-683-7392 if there's anything we can assist you with.
- Pros mentioned:Coverage
Great product, great price , excellent coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked extremely well with great coverage I would definitely recommend it in the Pinellas County area
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for stopping by to leave us five stars.
Only for major cities
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t have service. Only 1 bar and will toggle back and forth between working and not working
No, I would not recommend this to a friendTraveling SIM
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was difficult to login in. Website was not working well.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Mand, we're really sorry for the login troubles and we'd love to connect with you to see how we can improve this for you moving forward. Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
- Pros mentioned:Price
Must use 45 days after purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description does not say that you must activate 45 days after purchase. And also does not say that it is not returnable. If you buy multiple than you are s!*t out of luck. I tried returning at a best buy and they told me that I should take it up with corporate. Worst experience of 2020 with best buy but that goes along with the theme of this year.
No, I would not recommend this to a friend - Pros mentioned:Price
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a temporary foreign visitor. Works well. Good value especially with added 3 months free
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Enjoy your three free months of service. Thanks for dropping by to leave us a five-star review.
Hidden: 45 day time limit to activate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to activate the SIM card within 45 days or else you are just spending $60 on a small piece of plastic. The Best Buy product page did not state the 45 time limit, and it was not visible on the product packaging itself. The SIM card I received had a April 2021 expiration date, but turns out that has nothing to do with how quickly you must activate the card. Mint Mobile CS refused to make an exception, and Best Buy customer service said it was a Mint Mobile policy and therefore not their responsibility to share this information with customers. Very disappointed in Best Buy on this one for not standing behind the products they sell.
No, I would not recommend this to a friendGood connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connection with a decent monthly charge. I would recommend mint
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for your valuable feedback, Rohit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you ever have any questions or concerns.