Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- SKU:
- 6434629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.
This summary was generated by AI based on customer reviews.
Excellent one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal to grab it without any hesitation . Good one
I would recommend this to a friendGood company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connection everywhere. Good customer service.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had steady, fast connection speeds everywhere I've went.
I would recommend this to a friendSuch a good deal - $10 per month with 8GB LTE data
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good deal - $10 per month with 8GB LTE data.
I would recommend this to a friendGreat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service for the price. Easy to activate. Will buy again.
I would recommend this to a friendgreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mint is so much better than metro and works really well
I would recommend this to a friendpainful return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to return this unopened, but they could not find the order in their system. In the end, it took 2 weeks to get the refund.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're so sorry to hear we didn't end up working out for you. Please feel free to give us a call at (800)-683-7392 if there's ever anything we can do for you.
Good Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SIM card is great. Using two lines. Recommend it!
I would recommend this to a friendGreat promo, bad coverage (for me)
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great promo but be sure to check your coverage! I've had calls dropped and people saying that they called me when my phone didn't even receive it as a missed call.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Coko, we're sorry for these issues you have been experiencing. We're happy to connect with you to get these issues resolved. Can you please give us a call at (800)-683-7392 so our expert Care team can further assist you?
Unsure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had enough time to figure it out don't like the fact that there's no one that you can talk to about set up
No, I would not recommend this to a friendGood service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to try for 3 months it’s was good for sometime
I would recommend this to a friend
You get what you pay for
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It works great as long as you stay in a spot that will get service, when you drive and have your phone going through the speakers or as a passenger the phone with drop calls constantly and if you are on the phone sometimes you wont be able to get Internet. So again you get what you pay for.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Jarrett, we're really sorry for the issues you're experiencing with our service and we'd love to get in touch with you to see how we can improve. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
- Cons mentioned:Sim card
1 of out 2 was an expired SIM
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a pretty good offer but the SIM received was already expired. Expiry date was written only inside but BestBuy should have a way to know this before selling. I had a to reach out the mint mobile to activate and has to spend a lot of time and finally got back to best buy to send me a replacement for which they charged taxes and fees again.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, this is not the experience we wanted you to have. Can you please give us a call at (800)-683-7392 so we can make sure everything gets set up properly?
BEWARE!claimed #portable,phone compatible&service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked accordingly to Mint Mobile Website if they provided service to my area, which they did. Then because I was gonna port my # in as well as BYOP it directed me to check compatibility of phone & to make sure unlocked. I did as the website directed. Said everything was good, provided coverage for area & device compatible. I also checked to make sure my # was able to be ported & website said it could be. Finally I decided to go ahead & purchase this plan rather than the 1 year up front, which is what I originally planned on doing. So glad I did as I would have been out even more $$$! Now Mint Mobile app says I’m all connected & actually gave me a new phone number, which I cannot even use. It is no longer returnable with Best Buy so I am out the whole amount. All I am happy about is that I didn’t get the annual unlimited plan like I originally planned on doing & decided to just try this. Have no working # currently as old one didn’t port as well as have a new one that I cannot access.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We're deeply sorry for the difficulties we have caused you, Manda. We'd love to get in touch with you ASAP to get this all sorted out. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please so we can make things right?
- Pros mentioned:Coverage
Best Prepaid Service I Have Ever Tried
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a MINT prepaid card as a bonus when I bought a phone. It was simple to install and get working...much easier than previous providers. So far, I am very impressed by the coverage and speed.
I would recommend this to a friend Bad coverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometime don’t work, but fair price Need more customers service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for your feedback, Edgar. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Only for major cities
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t have service. Only 1 bar and will toggle back and forth between working and not working
No, I would not recommend this to a friendIt's cell service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cell service, phone, messaging, and data is supplied.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks so much for your review, Annmarie. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
- Pros mentioned:Service
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far mint service has been excellent. What made the offer to switch to mint was the buy 3 get 3 months free.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for stopping by to leave us a review. We're happy to have ya on the fox side.
- Pros mentioned:Price
Must use 45 days after purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description does not say that you must activate 45 days after purchase. And also does not say that it is not returnable. If you buy multiple than you are s!*t out of luck. I tried returning at a best buy and they told me that I should take it up with corporate. Worst experience of 2020 with best buy but that goes along with the theme of this year.
No, I would not recommend this to a friend