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Customer Ratings & Reviews

$90.00

Customer reviews

Rating 4.4 out of 5 stars with 3212 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,212 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap and Easy to to sign up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and Easy to to sign up the service. Everything can be done online.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars, Darshan. We're happy to have you on the fox side. mintmobile

  • Rated 3 out of 5 stars

    No data in my area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale Website said it worked in my area but I can’t get any data at all. Great price but with no data it’s not for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Mobil wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signal all the time specially when we drive in the back roads

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      So glad to hear we've been working out for you, Daly. mintmobile

  • Rated 3 out of 5 stars

    It is ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SIM card works good with promotion but cannot purchase a head of time and save it for later use. Only valid for 45 day after purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money but not the best one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased it ,The internet speed is good but most of the time call drop due to bad network,although its cheap but not the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Mint didn't have a good coverage in my area but I couldn't return this. The return process is a mess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. But calling someone takes a long time for a ring. Cell service is good in my area so internet is decent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Started port 1/7/20, still no resolution on 1/19/2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been calling tech support daily re: number port in. Previous carrier says number released. Each time Mint tech support gives same answer "no record of escalation we will escalate and call you back in 24-48 hours". Recommend return if your number does not port within 24 hours. Reading online, this is not an isolated experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay when you have reception, but the coverage in my location is very limited.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we'd love to take a look into any potential ways of improving our service in your area. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and one of our expert agents will be right with you. mintmobile

  • Rated 5 out of 5 stars

    best deal on prepaid plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal on prepaid plan. Reliable network and easy activation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spotty Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile runs on the T-Mobile network and the service where I live is super spotty to the point where when I'm indoors I'll have one bar (or sometimes no service), but when I step outside, I'll have 3 or 4. I find this to be an issue all over my area. I'm only in the US for a couple of months each year, so I'll keep my service for this year because it's too much of a hassle to find something else, but I won't use Mint again. Be sure to check T-Mobile's coverage for your area before buying this kit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mint sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable plan for the ones who are using traditional carriers

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love to save you $$. Thanks for the five-star review. mintmobile

  • Rated 1 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 3 month promotional plan. It took almost 2 days to get connected to the network. Due to a family emergency, I did not spend much time on my phone for about a week. Then, I realized I only get good service when I am connected to wifi. I generally only get 3 bars outside, and if I'm not connected to wifi, texts often won't send, calls will drop, and instead of calls coming in, people are sent straight to voicemail, which I don't always receive unless i restart my phone several times a day. Yes, my phone is listed as compatible with their network, and i had none of these problems with my previous carrier. They claim to have excellent service in Topeka, KS, but i don't know anyone that would call 3 bars, excellent. Customer service is a joke. They tell you to do the same things over and over, with no resolution, and they refuse to give refunds outside of the initial 7 days post-purchase. Do not waste your time or money. They company couldn't care less that they do not provide a quality product. It wouldn't surprise me if a lot of their money is made off people like me that they refuse to refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth purchasing easy to setup and great black friday promo!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad you took advantage of our Black Friday deal. Thanks for the five stars. 😁 mintmobile

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone pricing in the country!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile - Best phone pricing in the country...period

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love saving you $$$. Thanks for the five stars. mintmobile

  • Rated 2 out of 5 stars

    The product looks good, so many people want.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to resell on Amazon. Unfortunately it was not the best purchase, it does bot have the complete information for the questions that customer ask. I had my product return it to me and, I have no more chance to send back to Best Buy doing the fact the time has been already inspired. So, I lost I chance to sell the product and still lost my money and my time. ): Sorry.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for that amazing service. Very Good signal

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're all about saving you money. Thanks for the five stars. mintmobile

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, but connectivity can be inconsistent around Hillsboro and Beaverton.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Mint is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile is the perfect option for my grandson!

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Mint SIM Card Work with TracFone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many attempts the mint SIM card did not work with my TracFone. And, it was too late to return the card when I finally attempted activation with my TracFone. Expensive lesson.

    No, I would not recommend this to a friend