Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- |
- SKU:
- 6434629
Customer reviews
Rating 4.4 out of 5 stars with 3243 reviews
(3,243 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 4 out of 5 stars
Good price for service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is okay so far. I got 3 more months free with the special going on at the time.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Enjoy the free months of service, Jacquita. Thanks for the five-star review.
Rated 1 out of 5 stars
Hidden: 45 day time limit to activate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to activate the SIM card within 45 days or else you are just spending $60 on a small piece of plastic. The Best Buy product page did not state the 45 time limit, and it was not visible on the product packaging itself. The SIM card I received had a April 2021 expiration date, but turns out that has nothing to do with how quickly you must activate the card. Mint Mobile CS refused to make an exception, and Best Buy customer service said it was a Mint Mobile policy and therefore not their responsibility to share this information with customers. Very disappointed in Best Buy on this one for not standing behind the products they sell.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Low monthly price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the low price, Poor reception at times in the parts of the Pflugerville, Texas area. Switched from Verizon because had similar issues with Verizon service. Paid $75 /mon at Verizon and bill is now $20 /mon. Purchased 3 month, 10 gb data plan and got 3 months free. I’m staying with Mint. The Mint app is pretty easy to use.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're happy to see you took advantage of our holiday offer. Please always feel free to contact us at (800)-683-7392 if there's anything we can assist you with.
Rated 2 out of 5 stars
Not good service like at all
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up leaving mint because a lot of calls and messages weren’t coming through and some calls even going straight to voicemail. The service uses T-Mobile which I’ve had before for yearsso I notice the difference in quality using the same device and using service in the same geographic locations.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friend- Pros mentioned:Coverage
Rated 5 out of 5 stars
Great product, great price , excellent coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked extremely well with great coverage I would definitely recommend it in the Pinellas County area
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for stopping by to leave us five stars.
Rated 1 out of 5 stars
Zero customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No customer service! Tried phone support 3 times and got nowhere. Tried finding a real live person to help, apparently supposed to be available in select Target stores, but we tried 6 different stores and no Mint Mobile rep at any of them.
No, I would not recommend this to a friendRated 2 out of 5 stars
Attention Delivery driver and Truck Lost in Wausau
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product out on truck for delivery early this morning. Now delivery up to 4 days... wondering what happened to the truck and driver. Lost? Accident? Driver quit mid route? Up to 5 days for truck to make all its deliveries? Buy the driver a GPS maybe.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, thanks so much for bringing this to our attention. Our Care team is standing by and would love to take a look into what went wrong. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
- Pros mentioned:Price
Rated 5 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a temporary foreign visitor. Works well. Good value especially with added 3 months free
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Enjoy your three free months of service. Thanks for dropping by to leave us a five-star review.
- Pros mentioned:Service
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! No complaints here... i live out of the city limits and have had absolutely no issues.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .So glad to hear we've been working out for you. Thanks for stopping by to leave us five stars.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase it as a gift for someone that didn't have a phone they seem to really like it it serves its purpose and it's very easy to use had an unlocked phone already to adapt it to
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up, will recomd to my friends.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So simple even a 63-year-old can do it! Kit came with universal sim that worked from the get-go..
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .That's how we do it on the fox side. Thanks for the five stars.
Rated 3 out of 5 stars
Affordable but poor coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it .. Thanks for most affordable service. Poor Network coverage at my home .. Not sure for some reason even wifi-calling is not working out.. I'm using iphone8 ..
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendRated 3 out of 5 stars
Mint? Maybe....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy data reception but good voice; if you're in a heavy TMobile coverage area. But if all you want is phone service, you cant beat the price!
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendRated 3 out of 5 stars
Good connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connection with a decent monthly charge. I would recommend mint
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for your valuable feedback, Rohit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you ever have any questions or concerns.
Rated 1 out of 5 stars
Garbage Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage service...avoid like its Covid. Drops calls constantly and customer service is horrible. I've been through 2 sim cards and still have issues on a brand new phone.
No, I would not recommend this to a friendRated 3 out of 5 stars
Traveling SIM
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was difficult to login in. Website was not working well.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Mand, we're really sorry for the login troubles and we'd love to connect with you to see how we can improve this for you moving forward. Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Rated 3 out of 5 stars
Mint Mobile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service
I would recommend this to a friend- Pros mentioned:Data
Rated 5 out of 5 stars
Low price and great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mint offers the lowest price for a reasonable amount of data. The switch to Mint was easy to set up and took very little time
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friend Rated 3 out of 5 stars
I tried it and then stopped!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and wanted to try mint mobile, after the period finished i chose not to renew due to poor service and limited data!
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendRated 2 out of 5 stars
The card was not as advertised
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The card was a 3 month card but for less data than advertised and printed on the packaging. Best Buy sent out another as a replacement but it too was not what it was branded to be. Mint would not resolve the issue.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friend








