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Customer Ratings & Reviews

$90.00

Customer reviews

Rating 4.4 out of 5 stars with 3212 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,212 reviews
  • Rated 1 out of 5 stars

    Wouldn’t work on phone, couldn’t get refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item along with a 10GB card and another 4GB card and activated them on three new phones. The cards wouldn’t work on my new phones as my devices still had a carrier lock. Since I bought these from a BestBuy store, I couldn’t get a refund from Mint Mobile, and Best Buy wouldn’t allow a return of the SIM cards as they are considered final sale items. It’s best to buy the cards from Mint Mobile’s site directly as they offer a 7 day return policy, which I would have been within if I did that. I’m out $60, $45,& $45 for my three cards so $150 total.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're deeply sorry for any inconvenience this has caused you. We're happy to take another look into your refund request. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you? mintmobile

  • Rated 3 out of 5 stars

    Good, but later you have to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the start up offer, but it’s a hassle to switch later when the free trial runs out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product I've ever bought from Best Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is less than 1 an option? It should be, Don't make the same mistake I did! First, check and see if TMobile is worth a crap in your area. It's not in mine and I didn't know that's whose network Mint uses. I have dropped more calls in a few months with Mint than I did in a decade with Verizon. Their support is also terrible. Mostly chat, all overseas. They don't support Virtual SIMs, so if that's what your phone uses, you're SOL.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good sometimes and its really bad at otger times.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Chris, we're always standing by ready to take a look into any issues you may experience. Just give our team a call at (800)-683-7392 and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work in my area. I was told the speeds were good and checked to see if coverage was good in my area and it said it was on the website but it was very slow I was getting around 2-3mbps which is very low compared to my previous service 80mbps+ definitely not worth my money unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the most bang for your buck! Cheap cost and great service! I don’t know how I never looked into this provider!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for travel, simple internet, but a little difficult to activate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile claims to have excellent coverage on its website In our area. When we activated the account we had no signal within a 30 mile radius. When trying to receive a refund the receipt would not load onto Mint mobiles website and when we tried to contact them through email or calling the company Mint mobile does not answer. Tripe check your coverage with this company they say they are lying where they have coverage and have no indention of refunding your money it it doesn't work. Go with a better company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficulty activating the mint service to the phon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the sales person I wanted the deal where I pay 3 months and I get free three months. However she did not provide me with the deal I requested for. Even though I received a 45 this doesn't add up to the deal I requested for. 3 months is equel to 90 dollars and not 45 dollars. When I called customer service for mint mobile, the nice young lady said that they would have provided the correct chip for my phone that is 6 months for 90 dollars.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're so sorry for the rough experience, Sandy. Let's get in touch so we can ensure we get everything set up properly. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We're looking forward to assisting you. mintmobile

  • Rated 3 out of 5 stars

    Mint mobile review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money. However, service is spotty in certain areas and or just doesn't work at all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection is not good for South Dakota

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service comes from T-Mobile. Okay coverage but could be better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    45 days from day bought to activate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one to give to my siblings for Xmas on November 10th. On Xmas they tried to activate but was told that the card was invalid I emailed their support team and was told that there is nothing they could do that the card must be activated in 45 days from the day bought which means I just lost 180$ on these cards because I bought 3 for 60$.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what this is. I get free stuff all the time because I buy so much.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 1 out of 5 stars

    Good but dont expect good customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint mobile service was good. Only issue i face was when i referred my friend, they mentioned about the referral bonus, which they did not give. I contacted the customer service with the proof of reviewing my friend, but they dont want to help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone service is good. Dsta is eratic. 3 stars.. 4 for service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low priced phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is not bad compared to other carriers but lte is not upto the expectations.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this service activate for less than a week & so far I've had problems with calls dropping & when I'm not connected to wifi service bars will constantly go up & down. I wish I wouldve read reviews on app before I made the final decision to purchase. On a good note... activation & number transfer was extremely easy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone in a pinch. Needs more coverage. With Blue phone for my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked fine for 3 4 days. Then sometimes used to charge and sometime not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best out there - good if you get it on a discount

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we appreciate your feedback. We're happy to chat about any ways of improving our service. Mind giving us a call at (800)-683-7392 please? mintmobile