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Customer Ratings & Reviews

$90.00

Customer reviews

Rating 4.4 out of 5 stars with 3269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent price and service of the Unlimited Phone Plan, along with its overall performance and ease of use. Many appreciate the unlimited data and reliable coverage, including 5G connectivity and strong signal strength. However, some customers have experienced slower than expected internet speeds and difficulties transferring their phone number. A few customers reported compatibility issues with the SIM card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,269 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great product, great price , excellent coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked extremely well with great coverage I would definitely recommend it in the Pinellas County area

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for stopping by to leave us five stars. mintmobile

  • Rated 1 out of 5 stars

    Hidden: 45 day time limit to activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to activate the SIM card within 45 days or else you are just spending $60 on a small piece of plastic. The Best Buy product page did not state the 45 time limit, and it was not visible on the product packaging itself. The SIM card I received had a April 2021 expiration date, but turns out that has nothing to do with how quickly you must activate the card. Mint Mobile CS refused to make an exception, and Best Buy customer service said it was a Mint Mobile policy and therefore not their responsibility to share this information with customers. Very disappointed in Best Buy on this one for not standing behind the products they sell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed no signal in my area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before take mint mobile sim in my area i talk with customer support, after i got the sim i didn’t signal my area its so disappointing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good service like at all

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up leaving mint because a lot of calls and messages weren’t coming through and some calls even going straight to voicemail. The service uses T-Mobile which I’ve had before for yearsso I notice the difference in quality using the same device and using service in the same geographic locations.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a temporary foreign visitor. Works well. Good value especially with added 3 months free

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Enjoy your three free months of service. Thanks for dropping by to leave us a five-star review. mintmobile

  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! No complaints here... i live out of the city limits and have had absolutely no issues.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      So glad to hear we've been working out for you. Thanks for stopping by to leave us five stars. mintmobile

  • Rated 3 out of 5 stars

    Traveling SIM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to login in. Website was not working well.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Mand, we're really sorry for the login troubles and we'd love to connect with you to see how we can improve this for you moving forward. Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, will recomd to my friends.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple even a 63-year-old can do it! Kit came with universal sim that worked from the get-go..

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's how we do it on the fox side. Thanks for the five stars. mintmobile

  • Rated 3 out of 5 stars

    Good connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connection with a decent monthly charge. I would recommend mint

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for your valuable feedback, Rohit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you ever have any questions or concerns. mintmobile

  • Rated 3 out of 5 stars

    Mint Mobile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it as a gift for someone that didn't have a phone they seem to really like it it serves its purpose and it's very easy to use had an unlocked phone already to adapt it to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable but poor coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .. Thanks for most affordable service. Poor Network coverage at my home .. Not sure for some reason even wifi-calling is not working out.. I'm using iphone8 ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mint? Maybe....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy data reception but good voice; if you're in a heavy TMobile coverage area. But if all you want is phone service, you cant beat the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage service...avoid like its Covid. Drops calls constantly and customer service is horrible. I've been through 2 sim cards and still have issues on a brand new phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Low price and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint offers the lowest price for a reasonable amount of data. The switch to Mint was easy to set up and took very little time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I tried it and then stopped!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and wanted to try mint mobile, after the period finished i chose not to renew due to poor service and limited data!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The card was not as advertised

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card was a 3 month card but for less data than advertised and printed on the packaging. Best Buy sent out another as a replacement but it too was not what it was branded to be. Mint would not resolve the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oh where oh where can it be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an Easter gift. The plan was for it to arrive on April 22. It still hasn’t arrived. Fortunately Mint is having the same sale on their website for the same price. I was able to buy it there. The Mint service is excellent they stay with you on the phone until all issues are resolved. The service is the best I have experienced

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, Thanks so much for taking the time to leave us a review. We'd love to connect with you to see if there's anything we can do to improve your experience with us. If there’s anything we can ever do for ya, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 3 out of 5 stars

    Mint service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Service sucks but the process was easy. If the service was better I would definitely recommend buying the mint SIM card at Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Mint mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy change over, service seems to be fine. No flat spots. Highly recommend

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for your recommendation, Paul. mintmobile