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Customer Ratings & Reviews

Black Friday in July Deal
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$45.00
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The comparable value is $90.00

Customer reviews

Rating 4.4 out of 5 stars with 3243 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,243 reviews
  • Rated 3 out of 5 stars

    Connection is not good for South Dakota

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service comes from T-Mobile. Okay coverage but could be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    phone card minutes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and works good so far good quality item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low priced phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is not bad compared to other carriers but lte is not upto the expectations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what this is. I get free stuff all the time because I buy so much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone service is good. Dsta is eratic. 3 stars.. 4 for service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficulty activating the mint service to the phon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the sales person I wanted the deal where I pay 3 months and I get free three months. However she did not provide me with the deal I requested for. Even though I received a 45 this doesn't add up to the deal I requested for. 3 months is equel to 90 dollars and not 45 dollars. When I called customer service for mint mobile, the nice young lady said that they would have provided the correct chip for my phone that is 6 months for 90 dollars.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're so sorry for the rough experience, Sandy. Let's get in touch so we can ensure we get everything set up properly. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We're looking forward to assisting you. mintmobile

  • Pros mentioned:
    Service

    Rated 1 out of 5 stars

    Good but dont expect good customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint mobile service was good. Only issue i face was when i referred my friend, they mentioned about the referral bonus, which they did not give. I contacted the customer service with the proof of reviewing my friend, but they dont want to help.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this service activate for less than a week & so far I've had problems with calls dropping & when I'm not connected to wifi service bars will constantly go up & down. I wish I wouldve read reviews on app before I made the final decision to purchase. On a good note... activation & number transfer was extremely easy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal when purchasing 3 months in one time. No isssue

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for dropping by to leave us a review. Please feel free to give us a call at (800)-683-7392 if there's ever anything we can do for you. mintmobile

  • Rated 3 out of 5 stars

    Did not work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked fine for 3 4 days. Then sometimes used to charge and sometime not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone in a pinch. Needs more coverage. With Blue phone for my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best out there - good if you get it on a discount

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we appreciate your feedback. We're happy to chat about any ways of improving our service. Mind giving us a call at (800)-683-7392 please? mintmobile

  • Rated 3 out of 5 stars

    ok on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but only worth it, when on sale for $30 like it was when I bought it

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Check before purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and opened it. There was no sim card inside. I inquired about returning it but the associate hadn't assigned it to my account. Worst Christmas gift ever.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, Let’s get this sorted out for you. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can get right on it. mintmobile

  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    I haven't received the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this along with headphones. They both shipped together (as per the tracking info). After I received the package I didn't open it for a week or so (because of corona virus) and when I open the package I found only head phones and didn't receive SIM card kit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Expired, waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the card is expired. Neither Mint or Bestbuy will do anything about it. So I just lit money on fire.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mint carrier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint networks using t mobile carrier and it comes with better data plan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to activate service. Service comparable to Cricket Wireless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Card and numbers were missing when i got home. Returned for a refund. They also found other cards missing from packaging still on shelves. Checkbbefore you leave store

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Buy from Mint Mobile direct, DO NOT BUY FROM BBUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy the mint mobile from they company's DIRECT website. Before that, I purchased this through Best BUY TWICE, and each time, the packets were fully closed, but NO SIM KIT inside.

    No, I would not recommend this to a friend