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Customer Ratings & Reviews

$90.00

Customer reviews

Rating 4.4 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent price and service of the Unlimited Phone Plan, along with its overall performance and ease of use. Many appreciate the unlimited data and reliable coverage, including 5G connectivity and strong signal strength. However, some customers have experienced slower than expected internet speeds and difficulties transferring their phone number. A few customers reported compatibility issues with the SIM card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,269 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone pricing in the country!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile - Best phone pricing in the country...period

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love saving you $$$. Thanks for the five stars. mintmobile

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for that amazing service. Very Good signal

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're all about saving you money. Thanks for the five stars. mintmobile

  • Rated 3 out of 5 stars

    Good, but later you have to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the start up offer, but it’s a hassle to switch later when the free trial runs out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Mint SIM Card Work with TracFone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many attempts the mint SIM card did not work with my TracFone. And, it was too late to return the card when I finally attempted activation with my TracFone. Expensive lesson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Card and numbers were missing when i got home. Returned for a refund. They also found other cards missing from packaging still on shelves. Checkbbefore you leave store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Mint is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile is the perfect option for my grandson!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t work on phone, couldn’t get refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item along with a 10GB card and another 4GB card and activated them on three new phones. The cards wouldn’t work on my new phones as my devices still had a carrier lock. Since I bought these from a BestBuy store, I couldn’t get a refund from Mint Mobile, and Best Buy wouldn’t allow a return of the SIM cards as they are considered final sale items. It’s best to buy the cards from Mint Mobile’s site directly as they offer a 7 day return policy, which I would have been within if I did that. I’m out $60, $45,& $45 for my three cards so $150 total.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're deeply sorry for any inconvenience this has caused you. We're happy to take another look into your refund request. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you? mintmobile

  • Rated 1 out of 5 stars

    Worst product I've ever bought from Best Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is less than 1 an option? It should be, Don't make the same mistake I did! First, check and see if TMobile is worth a crap in your area. It's not in mine and I didn't know that's whose network Mint uses. I have dropped more calls in a few months with Mint than I did in a decade with Verizon. Their support is also terrible. Mostly chat, all overseas. They don't support Virtual SIMs, so if that's what your phone uses, you're SOL.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good sometimes and its really bad at otger times.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Chris, we're always standing by ready to take a look into any issues you may experience. Just give our team a call at (800)-683-7392 and we'll be right with you. mintmobile

  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the most bang for your buck! Cheap cost and great service! I don’t know how I never looked into this provider!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for travel, simple internet, but a little difficult to activate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work in my area. I was told the speeds were good and checked to see if coverage was good in my area and it said it was on the website but it was very slow I was getting around 2-3mbps which is very low compared to my previous service 80mbps+ definitely not worth my money unfortunately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile claims to have excellent coverage on its website In our area. When we activated the account we had no signal within a 30 mile radius. When trying to receive a refund the receipt would not load onto Mint mobiles website and when we tried to contact them through email or calling the company Mint mobile does not answer. Tripe check your coverage with this company they say they are lying where they have coverage and have no indention of refunding your money it it doesn't work. Go with a better company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The pro does not work and cannot be checked out!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three times I tried to purchase this product . Store manager assistant manager cashiers cannot check me out. They reordered it for me and the same thing happened again.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Willie, We're so sorry for the experience you had with our product and would love to get in contact with you ASAP to see how we can get things turned around. We're just a call away at (800)-683-7392, or you can choose to chat with us online at https://www.mintmobile.com/chat/?chatbot-open. We're looking forward to hearing from you. mintmobile

  • Rated 3 out of 5 stars

    Mint mobile review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money. However, service is spotty in certain areas and or just doesn't work at all!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    45 days from day bought to activate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one to give to my siblings for Xmas on November 10th. On Xmas they tried to activate but was told that the card was invalid I emailed their support team and was told that there is nothing they could do that the card must be activated in 45 days from the day bought which means I just lost 180$ on these cards because I bought 3 for 60$.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connection is not good for South Dakota

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service comes from T-Mobile. Okay coverage but could be better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficulty activating the mint service to the phon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the sales person I wanted the deal where I pay 3 months and I get free three months. However she did not provide me with the deal I requested for. Even though I received a 45 this doesn't add up to the deal I requested for. 3 months is equel to 90 dollars and not 45 dollars. When I called customer service for mint mobile, the nice young lady said that they would have provided the correct chip for my phone that is 6 months for 90 dollars.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're so sorry for the rough experience, Sandy. Let's get in touch so we can ensure we get everything set up properly. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We're looking forward to assisting you. mintmobile

  • Rated 3 out of 5 stars

    Read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what this is. I get free stuff all the time because I buy so much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low priced phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is not bad compared to other carriers but lte is not upto the expectations.

    No, I would not recommend this to a friend