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Customer Ratings & Reviews

$90.00

Customer reviews

Rating 4.4 out of 5 stars with 3269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent price and service of the Unlimited Phone Plan, along with its overall performance and ease of use. Many appreciate the unlimited data and reliable coverage, including 5G connectivity and strong signal strength. However, some customers have experienced slower than expected internet speeds and difficulties transferring their phone number. A few customers reported compatibility issues with the SIM card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,269 reviews
  • Rated 3 out of 5 stars

    Good value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone service is good. Dsta is eratic. 3 stars.. 4 for service.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 1 out of 5 stars

    Good but dont expect good customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint mobile service was good. Only issue i face was when i referred my friend, they mentioned about the referral bonus, which they did not give. I contacted the customer service with the proof of reviewing my friend, but they dont want to help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal when purchasing 3 months in one time. No isssue

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for dropping by to leave us a review. Please feel free to give us a call at (800)-683-7392 if there's ever anything we can do for you. mintmobile

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this service activate for less than a week & so far I've had problems with calls dropping & when I'm not connected to wifi service bars will constantly go up & down. I wish I wouldve read reviews on app before I made the final decision to purchase. On a good note... activation & number transfer was extremely easy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone in a pinch. Needs more coverage. With Blue phone for my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked fine for 3 4 days. Then sometimes used to charge and sometime not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best out there - good if you get it on a discount

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we appreciate your feedback. We're happy to chat about any ways of improving our service. Mind giving us a call at (800)-683-7392 please? mintmobile

  • Rated 3 out of 5 stars

    ok on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but only worth it, when on sale for $30 like it was when I bought it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, but connectivity can be inconsistent around Hillsboro and Beaverton.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Expired, waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the card is expired. Neither Mint or Bestbuy will do anything about it. So I just lit money on fire.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mint carrier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint networks using t mobile carrier and it comes with better data plan

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    I haven't received the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this along with headphones. They both shipped together (as per the tracking info). After I received the package I didn't open it for a week or so (because of corona virus) and when I open the package I found only head phones and didn't receive SIM card kit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to activate service. Service comparable to Cricket Wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prepaid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter always use this prepaid progrm and working well for her

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You will get what you pay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will get what you pay.Less cost but poor signal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mint carrier

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good network for people who loves t mobile carrier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy won't honor the gift card advertised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be tricked by best buy, they will not honor the listed offer for the gift card. Way overpriced from daily price. Best buy won't send the $20 egift card. Shows confirm email while account shows confirmed. No email ever sent for confirmation regardless of the multiple requests and customer service is a waste of time.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Samlam, we're truly sorry for the issues you recently experienced with our service. Our team is standing by and would love to take a look into what went wrong. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    Terrible customer service, garbage coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it takes the company 3 days to port in your phone number, you have minimal coverage (which is surprising as they supposedly use the same towers as your previous carrier), and your voice mails don't come it, you realize you made a mistake trying a new service. We bought the 3 month prepaid plan, and ditched it after just 7 days and a half dozen dropped calls. Buyer beware. If you use your phone for more than just emergencies, you will be sorry.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try Mint from US Mobile, but the quality of calls is terrible. I was using the T Mobile version of US Mobile and was always able to call my son downstairs. Now with Mint, it just goes straight to voicemail.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're truly sorry for this inconvenience we have caused you. Our Care team is standing by and ready to get this fixed up for you. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can get things turned around ASAP. mintmobile

  • Rated 2 out of 5 stars

    Simm card fine; texting fine; phoning, forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live 5 minutes from downtown Los Altos, and yet most of the time this Mint Mobile shows No Service. Occasionally I have one bar. Would not recommend if you like to chat on the phone.

    No, I would not recommend this to a friend