Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- SKU:
- 6434629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Worst after sales service for Mint Mobile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience buying Mint mobile 3 months plan in BestBuy. Phone was not compatible with Mint mobile service. Best buy did not pay refund for 3 months plan. This is not how it should work. Target refunds with 7 days complying to Mint mobile return policy
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really bummed to hear we didn't end up working out and we'd love to connect with you to make sure we get this resolved ASAP. Can you please give our team a call at (800)-683-7392 so one of our expert agents can take a look?
Not good for people in the country area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea if you DON’T live in the county. Map showed I would have service, nope! Had to switch back to AT&T and was out $97.00 because I couldn’t use the mint mobile SIM card.
No, I would not recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best value in modern phone service. Don’t hesitate
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're all about saving you $$. Thanks for the review, Ashley.
No coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after checking the coverage in the area, based on the zip code, the company's representative eventually admitted they rely on the information from T-mobile. It turned out that the signal was very poor and I had to return the product. Otherwise, probably it works fine, many other people are happy with the product and the service
I would recommend this to a friendno return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i tried to return because i cannot activate the sim in 45 day. BB did not accept return. MintMobile also did not take return.
No, I would not recommend this to a friendStay away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 15gb plan but got sim with no plan on them. The store manager declined to offer refund or return. Will never shop at bestbuy
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Star, we're really sorry for the poor experience you've had with us and we'd love to get in touch to see what we can do to improve. Can you please reach out to us at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert Care agents can assist you?
LTE very very slow in many spot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LTE very very slow in many spot. I am in Boston area, the 4G LTE does not reliable, full bar but real slow.
No, I would not recommend this to a friendGreat service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Operates on the T-Mobile service for about a third of the price.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're all about saving you money. Thanks for the five stars, Dwayne.
Data
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it so I could use it in Mexico and honestly I wasn’t able to use the data at all.
No, I would not recommend this to a friendPoor customer service!!!!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to deal with. Did not get the referral bonus. Only reason I bought this. They said they are sorry but nothing they can do about it. I will not renew my plan, just waiting for it to finish then I will get another provider.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Corey, we're really sorry for the troubles with your referrals and we're more than happy to take another look into what happened. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll get right on it.
Its a big No...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their service is not good at all.. You can not port a number to Lyca without manually calling customer care..
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Praveen, we're truly sorry to hear we didn't end up being a great fit. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Don't fall for it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at Christmas for a family member. Advertised as a total of 6 months(Bonus of 3 months) for $60. After 3 months they charged credit card for $115 a month! What a mess.
No, I would not recommend this to a friendMint Mobile Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy using this and would buy it again in the future.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for the five stars, Jeffrey.
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint is a horrible company to deal with. If you ever have any difficulty just take the Sim card out and throw it away because the mint people will not be able to fix it
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Paige, we're really sorry for any inconvenience we have caused you. Our team would really like to take another look into your case to ensure we make things right. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Mint Prepaid card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a Sim removal tool, and buy 3 months get 3 free
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .So glad you took advantage of our holiday offer. Welcome to the fox side.
Received Sim Card Kit without Sim Card in it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the Sim Card Kit without Sim Card in it. Had to cancel the order, get a refund and order it again. Too much hassle to go through just to get a simple working Sim Card. Second Sim was delivered fine and is working fine as well.
No, I would not recommend this to a friendMint sim card deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good network with good coverage. No issues till today.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for your review. Please feel free to give us a call at (800)-683-7392 if there's anything we can ever do for you.
wish I'd known this wasn't going to work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it to the store I found out mint mobile wasn't available in my area very little connection But best buy refunded my money so that was great just looking for cheaper phone service for cell phone where you don't have to pay a lot
No, I would not recommend this to a friendMint mobile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I had no problem. Would use them again.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .So glad to hear we've been working out for you so far. Thanks for the five-star review.
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was notified that the price of my plan would increase in July. July just happens to be my renewal month. The plan would go from $90 every 3 months to $120 every 3 months. This was a dealbreaker. Then I found out that I could only stream at 480p. I was beyond disappointed. I immediately switched back to Tmobile.
No, I would not recommend this to a friend