Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- |
- SKU:
- 6434629
Customer reviews
Rating 4.4 out of 5 stars with 3212 reviews
(3,212 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was notified that the price of my plan would increase in July. July just happens to be my renewal month. The plan would go from $90 every 3 months to $120 every 3 months. This was a dealbreaker. Then I found out that I could only stream at 480p. I was beyond disappointed. I immediately switched back to Tmobile.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to transfer my number
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deal is good. But, when i tried to port my existing number to mint mobile. I tried multiple times and called customer care. They are unable to complete number transfer. If you want new number mint mobile is good. If you are looking number transfer, please be careful.
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendRated 5 out of 5 stars
Mint mobile sim work great in Verizon USB modems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint mobile sim cards work great in Verizon USB modems
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for stopping by to leave us five stars.
Rated 5 out of 5 stars
Mint is cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mint mobile is the best phone carrier. Why pay others
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .That's facts. Thanks for this awesome review.
Rated 2 out of 5 stars
Mobile
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prepaid service offers money back nice for myself nice
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendRated 1 out of 5 stars
Best Buy sold expired sim KIT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Best Buy's fault not Mint's problem. Purchased the sim KIT in Aug 2021 and tried to activate in Oct 2021. The card says activate it by April 2021 and of course, the website told me the activation code is invalid.
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very bad network patchy and poor. Further I couldn’t get this run on a LTE network.
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Worth it! Don't buy it in Minot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Mobile is a total joke in Minot ND. No reception hardly at all. Didn't matter what part of town it was. And Best Buy promoting it to work in Minot is pretty sad!
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're truly sorry for the service you have been experiencing and would love to get in touch with you ASAP to see what we can do. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
Rated 1 out of 5 stars
Would not recommend mint to anyone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This company is t what is states to be. I had nothing but trouble with this company. When I called to have things fixed they couldn't fixed it. I asked for a refund in the time frame and they refused my request. I don't recommend mint to anyone
This review is from Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we are deeply sorry for this experience. We're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can look into this for you.
Rated 1 out of 5 stars
Poor Service from mint mobile in roaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad service of mobile im out of USA and the roaming donts works i wrote to service support and dont give any solution from this problem i waste my money.
This review is from Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Oh no, that sounds super frustrating. We'd love to get in touch with you to see what's going on here. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so someone from our Care team can help you out?
Rated 1 out of 5 stars
Unclear description
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't recieve 3 months free plan. This thing was not clear in the description.
This review is from Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Prasang, we're really sorry for the inconvenience this has caused you and we'd love to take a look into your case. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so our Care team can further assist you ASAP.
Rated 1 out of 5 stars
Unhappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What they don't tell you is that your provider is not happy to share with you how to unlock your phone! Now I had to pay someone else $90.00 to unlock it and wait up to 20 days for them to do it! VERY INCONVENIENT! It's not just as easy as 1-2-3!
This review is from Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good network. False claims that it has good coverage in your area
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Jatin, we're so sorry we haven't been the best fit for you so far. We'd love to connect with you to take a look into what's going wrong. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Rated 1 out of 5 stars
Avoid calling CSR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 hours over 12 agents to fix a purchase early January MInt Mobile... no resolution. I realized the lack of training and knowledge led to this type of "no service".
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, Our Care Team can handle this for you. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we’ll get right on it.
Rated 1 out of 5 stars
Buy from Mint Mobile direct, DO NOT BUY FROM BBUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy the mint mobile from they company's DIRECT website. Before that, I purchased this through Best BUY TWICE, and each time, the packets were fully closed, but NO SIM KIT inside.
No, I would not recommend this to a friendRated 1 out of 5 stars
activate with in 45days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I completely forgot to activate after purchase. The sim was supposed to be activated with in 45 days not stamped date on the card. its been over 200 days now my purchase is worthless .
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
tilte
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they hung up on me when i asked for help let me out of here
This review is from Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Linda, we're truly sorry for this rough experience you had with us and we're more than happy to re-connect with you to see how we can improve. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappoinred by this product.Never got a chance to use it.It does not work at all.I fee it is a scam
This review is from Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really bummed to hear we didn't work out for you. We're always happy to connect to take a look at what happened. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open.
Rated 1 out of 5 stars
Doesn’t Work in Canada
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using Mint in the Toronto Ontario area, but the area doesn’t recognize both voice and data from the Mint SIM.
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Weak signal, and call drops all the time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak signal even in the cities, and call drops all the time. I don’t recommend it as an emergency alternative.
This review is from Mint Mobile - 15GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Toby, we're really sorry for the service you're experiencing and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can chat please?











